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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,497 Reviews
Call Service Center (732) 966-9220

1,497 Reviews of Lester Glenn Subaru - Service Center

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May 10, 2024

Good inspection but pricy. The car has done well even since I taken to dealer. More

by HCORTESMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Lester Glenn Subaru responded

Hey HCORTESMD, Thanks for sharing your feedback with us! We're glad to hear that your car has been doing well since you visited our dealership! We understand that pricing is an important consideration, and we strive to provide value for the services we offer. If you have any questions or need further assistance in the future, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

May 09, 2024

Pleasant and helpful personnel! Car fixed well and without undue waiting time- Thank you all! More

by DORTH10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Lester Glenn Subaru responded

Hi DORTH10, Thank you for your positive feedback! We're glad to hear that our personnel were pleasant and helpful during your visit. It's great to know that your car was fixed well and in a timely manner. If you ever need anything else or have further feedback to share, please feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

May 09, 2024

IT WAS A GREAT PLEASURE TO WORK WITH EKATERINA ESPINOSA WHO HELPED ME VERY MUCH More

by MIKE.MCDONALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : EKATERINA ESPINOSA
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May 17, 2024 -

Lester Glenn Subaru responded

Hi MIKE.MCDONALD, We're thrilled to hear that you had a great experience working with Ekaterina! Thank you for sharing your positive feedback. If you ever need anything else or have further feedback to share, please feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

May 08, 2024

Pleasant courteous and fast service. Making appointment on line was fast and easy. I love my car❤️ More

by POPPIE195043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Lester Glenn Subaru responded

Hi POPPIE195043, Thank you for your review! We're thrilled to hear that you had a pleasant, courteous, and fast service experience with us! Making appointments online should be convenient, and we're glad to hear it was fast and easy for you. We're delighted that you love your car! If you ever need anything else or want to share more feedback, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

May 05, 2024

Ligor exemplifies professionalism, empathy, and customer-centric values. They turned a potentially stressful situation into a positive experience. My girlfriend and I are grateful for their excepti More

by beckidevust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsey Mulrain, Ligor Subashi
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May 08, 2024 -

Lester Glenn Subaru responded

Hi beckidevust, Thank you for your glowing review! We're thrilled to hear that Ligor and Sean provided you with exceptional service and turned what could have been a stressful situation into a positive experience! Exemplifying professionalism, empathy, and customer-centric values is what we strive for, and we're glad they could make your car-buying process comfortable and affordable. If you ever need anything else or want to share more feedback, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

May 04, 2024

Nicole was great, she mad everything quick and easy. She did a great job keeping me informed and letting me know what to expect. More

by JCOLASURDO32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Lester Glenn Subaru responded

Hi JCOLASURDO32, Thank you for your review! We're thrilled to hear that Nicole provided you with a great experience and made everything quick and easy for you! Keeping our customers informed and ensuring a smooth process is what we aim for, and we're glad Nicole met your expectations! If you ever need anything else or want to share more feedback, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

May 04, 2024

Our experrience was wonderful. We had a issue that Kerry Monica went out of his way to get resolved for us. We could not ask for a better Dealership.We would recommened Lester Glen More

by BUNNYAC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Lester Glenn Subaru responded

Hi BUNNYAC1, Thank you for sharing your experience with us! We're thrilled to hear that Kerry went out of his way to resolve an issue for you and that you had a wonderful experience overall! Providing exceptional service to our customers is what we strive for, and we're glad to know that we could meet your expectations! We truly appreciate your recommendation! If you ever need anything else or want to share more feedback, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

May 04, 2024

Oil change and tire rotation took about one hour with an early morning appointment. Thank you More

by LILACLANEROCKS
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
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May 08, 2024 -

Lester Glenn Subaru responded

Hi LILACLANEROCKS, Thank you for your feedback! We're glad to hear that your oil change and tire rotation appointment went smoothly and efficiently. We strive to provide prompt service to all our customers, and we're pleased that your experience met your expectations! If you have any further feedback or need assistance in the future, please feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

May 04, 2024

As always listened to my concerns. Kept me informed throughout the day. Knowledgeable staff. Caring staff. Let the customer know he/she is important. I have had 3 Subaru cars Lester More

by PTK999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Stefanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsey Mulrain, Kathy Ottmer
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May 08, 2024 -

Lester Glenn Subaru responded

Hi PTK999, Thank you for your glowing review! We're thrilled to hear that our team has consistently provided you with excellent service! Listening to our customers' concerns, keeping them informed, and making them feel important are all priorities for us. We're grateful for your loyalty and trust in us for servicing your Subaru cars. If you ever need anything else or want to share more feedback, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

May 03, 2024

They communicate well with you, explain what will take place and identify any costs related to your work. You can't ask for more than that. More

by Pingman0613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Lester Glenn Subaru responded

Hi Pingman0613, Thank you for taking the time to share your positive experience! We're delighted to hear that our team communicated effectively with you and provided clear explanations regarding the work and associated costs! Customer satisfaction is our top priority, and feedback like yours reaffirms that we're on the right track. If you ever have any questions or need assistance in the future, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

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