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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,501 Reviews
Call Service Center (732) 966-9220

1,501 Reviews of Lester Glenn Subaru - Service Center

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April 23, 2024

Very professional yet friendly and understanding staff. Answered all my questions and explained their reasoning. More

by TEABERRY1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Lester Glenn Subaru responded

Hi TEABERRY1227, Thank you for sharing your experience with us! We're delighted to hear that our staff provided you with professional, friendly, and understanding service! Answering questions and providing clear explanations is essential to us, and we're glad to know that we met your expectations in that regard! If you ever have more questions or need further assistance, don't hesitate to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

April 23, 2024

Great service Keith was great very helpful not to long a wait was able to help me set up google map. More

by JLRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Lester Glenn Subaru responded

Hi JLRN, Thanks for your feedback! We're thrilled to hear that Keith provided you with great service and was very helpful during your visit! Providing assistance beyond the basics, like helping you set up Google Maps, is what we aim for, and we're glad Keith was able to assist you with that! If you ever need anything else or have more feedback to share, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

April 23, 2024

Very pleasant experience. Everyone I dealt with was courteous and very experienced in what they did. Will keep using this service center for my Subaru. More

by AZZILAINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Report | Print
Apr 29, 2024 -

Lester Glenn Subaru responded

Hey AZZILAINE, Thanks for sharing your experience with us! We're thrilled to hear that you had a pleasant experience at our service center! Providing courteous and experienced service is what we strive for, and we're glad to know that our team met your expectations. We look forward to continuing to serve you and your Subaru in the future. If you ever need anything else or have more feedback to share, please feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

April 23, 2024

Everyone was great - efficient and had answers to all my questions. Will be using Lester Glenn for all my Subaru needs More

by KRETTEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Lester Glenn Subaru responded

Hi KRETTEW, Thanks for your wonderful feedback! We're thrilled to hear that our team provided you with efficient service and answered all your questions! Building relationships with our customers is important to us, and we're glad to hear that you'll be choosing us for all your Subaru needs! If you ever need anything else or have more questions in the future, don't hesitate to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

April 21, 2024

The team of service agents where exceptional when addressing any questions I had . Explained everything I had asked about. More

by JANICEEISMANN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Ottmer
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Apr 26, 2024 -

Lester Glenn Subaru responded

Hi Janice, Thank you for sharing your experience! We're thrilled to hear that our service team provided you with exceptional assistance and addressed all your questions thoroughly! Providing clear explanations and attentive service is what we aim for, and we're glad to hear that we met your expectations. If you ever have more questions or need further assistance in the future, don't hesitate to reach out to us. We appreciate your feedback! Happy Driving, The Lester Glenn Subaru Team

April 21, 2024

Tech staff were very professional and knowledgeable. The facility was pleasant and accommodating. Very good experience. More

by j monte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Lester Glenn Subaru responded

Hi J Monte, Thank you for your review! We're delighted to hear that our tech staff provided professional and knowledgeable service during your visit! We're also glad to know that you found our facility pleasant and accommodating, contributing to a very good experience overall! If you have any further questions or need assistance, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

April 20, 2024

My service advisor, Ekaterina Espinosa, did a great job of explaining all my service options. I was very happy with the service performed on my car and the free car was was a nice bonus. More

by WNOREN45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Lester Glenn Subaru responded

Hi WNOREN45, Thank you for your review! We're thrilled to hear that Ekaterina provided you with excellent service and explained all your service options thoroughly! It's great to know that you were happy with the service performed on your car, and we're glad you appreciated the complimentary car wash as a nice bonus! If you have any further questions or need assistance in the future, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

April 20, 2024

Courteous friendly and professional while eager to assist customers in anyway. Informative about service and needs for your care. More

by ZAFFJ204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Ottmer
Report | Print
Apr 24, 2024 -

Lester Glenn Subaru responded

Hi ZAFFJ204, Thank you for your review! We're delighted to hear that our team was courteous, friendly, and professional while eager to assist you in any way! Providing informative service and addressing your car's needs is important to us, and we're glad we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

April 19, 2024

Kathy Ottmer is a great asset as service consultant at Lester Glenn Suburu. Completely trust her decisions in knowing what is best for our two Suburu s. She is extremely knowledgeable and It is a comfort More

by DATTOLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Report | Print
Apr 19, 2024 -

Lester Glenn Subaru responded

Hi DATTOLI, Thank you for sharing your experience with us! We're delighted to hear that Kathy has been great! Building trust and providing knowledgeable guidance is what we strive for, and we're glad Kathy has consistently delivered on that front! Your satisfaction and confidence mean a lot to us, and we appreciate your trust and support. If you ever need anything else or have more feedback to share, please don't hesitate to reach out! We're here to assist you in any way we can! Happy Driving, The Lester Glenn Subaru Team

April 19, 2024

Nicole is a worker who knows what great client service is! She looks out for you! I feel comfortable as an older client and depend on them and they came through for me with my wait time with Nicole’s help More

by IGLESIA.DOREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Lester Glenn Subaru responded

Hi IGLESIA.DOREEN, Thank you for your review! We're delighted to hear that Nicole provided you with excellent service and made you feel comfortable during your visit! We're glad she was able to assist you effectively and ensure a positive experience, especially with your wait time. If you ever need anything else or have more feedback to share, please feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

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