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Lewisville Volkswagen
Lewisville, TX
2,649 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,649 reviews
June 20, 2025
I’ve been doing business with Lewisville VW and Joe Downs for almost 20 years, always been excellent! for almost 20 years, always been excellent! More
by toddlettman
June 18, 2025
Wonderful people to work with. Very communicative about the process. Expected appointment time was accurate and service was completed quicker than expected. Very communicative about the process. Expected appointment time was accurate and service was completed quicker than expected. More
by Rynexpress23
Employees Worked With
June 13, 2025
I would like to appreciate John Chapman for making sure to attend to my requests beyond his assigned job duties. He ensured to look into my requests and kept informed time and again of the process and prog to attend to my requests beyond his assigned job duties. He ensured to look into my requests and kept informed time and again of the process and progress. He ensured to follow up internally on my requests and made sure to address the concerns. He is a great one to work with and I would recommend him. He also coordinated to have the vehicle delivered to my place and ensured that I get some relief to not drive to the location for pickup. More
by cvnitin
June 07, 2025
Erik was pleasant to work with. Sales and trade-in process was efficient and clear. Dealer's notification to buyer of wired payment receipt and of sales contract document delivery t Sales and trade-in process was efficient and clear. Dealer's notification to buyer of wired payment receipt and of sales contract document delivery to buyer were not timely. More
by russ.bolling
June 05, 2025
This is my second car I’ve been fortunate enough to buy from Lewisville VW. Every single staff member boasts kindness, warmth, and you can feel that they are there to be your partner in finding your perfec from Lewisville VW. Every single staff member boasts kindness, warmth, and you can feel that they are there to be your partner in finding your perfect car without a “salesy” attitude. More
by Hannah H
June 03, 2025
Helped me get in and out without any issues 10/10 would come back. Awesome service come back. Awesome service More
by tran.kevin9120
May 28, 2025
Lewisville Volkswagen was so great. They are not pushy, and know exactly what they’re talking about. I loved doing business with them!! They are not pushy, and know exactly what they’re talking about. I loved doing business with them!! More
by matthewfarrell43
May 28, 2025
Listen to what we wanted and did everything to make it happen. Very pleased with our experience. happen. Very pleased with our experience. More
by michellesimpson1970
Employees Worked With
Other Employees :
I believe our salesman name was Chris.
