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Lewisville Volkswagen

Lewisville, TX

Overview
Employees
Reviews
4.7
2,367 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,367 reviews

May 22, 2024

We received good support from the manager. Everything was great. We plan to service the car at your dealership. More

by marina.maklakova87
Recommend Dealer
Yes
Employees Worked With
Ivan Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024

very friendly staff, they work well with customers to find the best price within your budget More

by giles.casey45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Lewisville Volkswagen responded

Giles, thanks for doing business with our Lewisville Volkswagen team! We hope you enjoy your new car.

Helpful
May 21, 2024

Very friendly and helpful with all the details and questions needed answered. Very informative as well. More

by nathan.delgado2011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Clowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Gassner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Lewisville Volkswagen responded

Nathan, we're glad to know you found our team at Lewisville Volkswagen friendly and informative. We always aim to provide all the necessary details for a smooth experience. Thanks for your review!

Helpful
May 21, 2024

Went to VW of Lewisville to get our vehicle. Mo, our sales rep was awesome, helpful and very knowledgeable. Sales process was smooth and clear but long as all dealerships. One of the few dealers More

by forumo70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Puig
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May 21, 2024 -

Lewisville Volkswagen responded

We're glad to know you had a smooth and transparent sales process with us at Lewisville Volkswagen. It's great that Mo was able to assist effectively! We appreciate your feedback, thanks for choosing us!

Helpful
May 20, 2024

Drew was awesome. He understands when a salesperson need to push and when to wait. A thing most car salesmen don't do properly. More

by dcamacho72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Downs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Gassner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Lewisville Volkswagen responded

We're glad to know that Drew's approach worked well for you at Lewisville Volkswagen. Our team always aims to strike the right balance in providing assistance. Thanks for your positive feedback!

Helpful
May 20, 2024

Dealership was refreshing to work with. Friendly folks all around. Can't say enough about Jabril. Very personable young man. Knows his product and responded quickly to all communications. H More

by waltmckelvey66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jibril Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Lewisville Volkswagen responded

Walt, we're delighted to know you had a refreshing experience with Jabril and the rest of our team at Lewisville Volkswagen. We appreciate your support! Go Stars indeed!

Helpful
May 20, 2024

The customer service was excellent you all really put the customer first. Very helpful too More

by jmcooper024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kastriot Kaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Lewisville Volkswagen responded

We're elated to hear that our team has demonstrated our commitment to customer service at Lewisville Volkswagen! Thank you for the 5-star review!

Helpful
May 19, 2024

Cristian and Miguel stayed late to help me purchase my car on a short notice. All staff were friendly. However, I had originally been told that the Karr security system was forever but then it became 3 ye More

by Client
Recommend Dealer
Yes
Employees Worked With
Miguel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Lewisville Volkswagen responded

We're glad to know that Cristian and Miguel were able to assist you with your car purchase at Lewisville Volkswagen. We apologize for any confusion regarding the Karr security system, we'll make sure this is clarified in future interactions. Thanks for choosing us!

Helpful
May 18, 2024

Dealership was helpful and lot was good they didn’t put forced add of like many other dealerships and didn’t pressure you to buy warranty’s More

by Collin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cristian Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Lewisville Volkswagen responded

Collin, we're glad to know you had a positive experience at Lewisville Volkswagen. We believe in providing our customers with a pressure-free environment. Thanks for the feedback!

Helpful
May 18, 2024

Prompt friendly service from Melissa, the video of the inspection sent by phone was a pleasant surprise. Will be home for all future service needs on my Jetta. More

by z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malik Johnson
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May 20, 2024 -

Lewisville Volkswagen responded

We're glad to know that Melissa and our team at Lewisville Volkswagen provided you with prompt, friendly service. We appreciate your feedback about the inspection video—we find it's a great way for customers to understand their vehicle needs! Looking forward to assisting with all future services on your Jetta.

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