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Lewisville Volkswagen
Lewisville, TX
2,637 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,637 reviews
November 14, 2022
Wonderful employees. Very attentive to costumer’s needs. Listen well. Very clean facilities. Knowledgeable throughout departments. Very attentive to costumer’s needs. Listen well. Very clean facilities. Knowledgeable throughout departments. More
by Barbaragooden1514
Employees Worked With
Pete Hodges
November 14, 2022
Not happy that ID4 don’t include a spare tire - each flat tire is a pain: tow truck needed. Service and turnaround time at dealership Lewisville was excellent tire is a pain: tow truck needed. Service and turnaround time at dealership Lewisville was excellent More
by Juan Marin
Verified CustomerEmployees Worked With
November 12, 2022
Car salesman had a good knowledge about the vehicle. He was not pushy and didn’t make us feel pressured. He was not pushy and didn’t make us feel pressured. More
by christian.edmondson
November 12, 2022
I always get prompt and courteous service here. Each time I have service done here, I am happy with the experience. Each time I have service done here, I am happy with the experience. More
by fmfradycats
Employees Worked With
November 10, 2022
VW has always been super helpful and I've never known them to try and add on a bunch of fees to the price them to try and add on a bunch of fees to the price More
by brandon.smith35
November 10, 2022
Hago mi Servicio de Mantenimiento Anual y además cualquier avería que tenga durante el Año y el Servicio y la Atención son Excelentes y en Especial la Atención de Melissa Ortiz. cualquier avería que tenga durante el Año y el Servicio y la Atención son Excelentes y en Especial la Atención de Melissa Ortiz. More
by gramoscastillo
November 10, 2022
I called and made a reservation to have the airbag light on my dashboard diagnosed, which was a week out from the call. Upon my arrival, the dealership mentioned they could not performed the diagnostics on on my dashboard diagnosed, which was a week out from the call. Upon my arrival, the dealership mentioned they could not performed the diagnostics on that day and that i would have to leave my car on-site for a week for them to diagnose the issue. This could have easily been communicated when my original appointment was booked and could have saved me a few trips and weeks. Once I was able to restructure my time and drop off my car for a week, Tim did a great job making sure my car was service at the times he originally communicated. More
by Kevin
Employees Worked With
November 10, 2022
Chris Prudhomme and the rest of the sales staff were awesome from start to finish. They got me the exact car I was looking for in no time at all. I will definitely be back. awesome from start to finish. They got me the exact car I was looking for in no time at all. I will definitely be back. More
by Will
Employees Worked With
Chris Prudhomme
November 10, 2022
Great service. Good deal and fast in and out. Kastroit and his team did a great job. I’ll def be coming back !! Good deal and fast in and out. Kastroit and his team did a great job. I’ll def be coming back !! More
by Txaaasss
