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Lewisville Volkswagen

Lewisville, TX

Overview
Employees
Reviews
Vehicles
4.8
2,649 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,649 reviews

June 11, 2022

Very friendly team. They made us feel very comfortable with the purchase. Excellent customer service. We appreciated their warm and friendly approach. More

by Sohiela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kastriot Kaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Thompson.
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Jun 13, 2022 -

Lewisville Volkswagen responded

Congrats on your new VW and thank you for sharing your experience here on DealerRater. We appreciate your business and recommendation.

June 10, 2022

Service advisors are great people. Tim and Melissa really know their Volkswagens. They get my vehicles in and out in two shakes of a lambs tail. More

by JUANFRANCO123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2022 -

Lewisville Volkswagen responded

Juan, thank you for recognizing Tim and Melissa at Lewisville Volkswagen. We appreciate your service business and recommendation. Make it a great week!

June 10, 2022

Very friendly staff and kept me inform throughtout the process. Will definitely use them again! More

by CAMYLA PALMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parli
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Jun 13, 2022 -

Lewisville Volkswagen responded

Camyla, thank you for sharing your recent service experience with us on DealerRater. We appreciate your business and recommendation. Make it a great week!

June 10, 2022

Very courteous and kept me well informed about my car. Waiting area was very clean. More

by melcraven77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parli
Report | Print
Jun 13, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Ryan here on DealerRater. Please let us know anytime that we may be of further service to you.

June 10, 2022

Great staff and service, they helped me get the car of my dream with no hassle at all. Highly recommend! More

by MK8GTI
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kastriot Kaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hussain Jafri, Chris Prudhomme, Maurico Puig
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Jun 13, 2022 -

Lewisville Volkswagen responded

Congratulations on your new GTI! Thank you for recognizing our team at Lewisville Volkswagen. We appreciate your business and recommendation here on DealerRater. Please let us know anytime that we may be of further service to you.

June 10, 2022

Salesman, Pete Hodges, made my refinance transaction painless! I would go back to Lewisville Volkswagen for future car needs; what a friendly environment they have created at this dealership! 😊 More

by Lindafrost1229
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Hodges
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Jun 13, 2022 -

Lewisville Volkswagen responded

Linda, thank you for your business and kind words. Please let Pete know anytime that we may be of further service to you.

June 09, 2022

Professional and courteous. Very easy to do business with. No high pressure sale and very fair pricing. More

by Kerri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Prudhomme
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Jun 09, 2022 -

Lewisville Volkswagen responded

Kerri, congratulations on your new VW! Thank you for sharing your experience with Chris and Joe here on DealerRater. We appreciate your business and recommendation.

June 09, 2022

Bought my car here and always get it serviced here. I have had great service every time. Tim is an awesome service advisor- professional and direct. I would highly recommend this dealership in it’s ent More

by DDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Tim Larsen at Lewisville Volkswagen. We appreciate you! Have a great afternoon.

June 09, 2022

I’m giving them one start only bc I can’t give them zero stars. Absolute xxxxxxx dealership. Nothing but liars and cheats. Buyer beware…don’t trust a single word anyone from that dealership says. More

by idrweaponconcepts
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Villa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Downs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Eagan, Hussain Jafri
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Jun 09, 2022 -

Lewisville Volkswagen responded

You purchased a TDI wagon from us and we gave you $3500.00 for some repairs that it needed. That was accepted by you, as a final sale. You called us 6 months later about a leak in the trunk that you wanted us to fix at our expense. We could no longer pay for repairs for your TDI, so you threatened to disparage us online. I’m sorry that our past agreement was no longer valid from your perspective. We do wish you the very best.

June 09, 2022

Courteous team members. I very much liked the video that I received to see the inspection of my car. More

by NAGZ2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Parli
Report | Print
Jun 09, 2022 -

Lewisville Volkswagen responded

We are glad that you like the videos that we send from our technician. We want to be as transparent as possible with our clients. Please let our team know anytime that we may be of further service to you.

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