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Lewisville Volkswagen

Lewisville, TX

4.8
2,651 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,651 reviews

March 31, 2022

They got their hands on a car when no one else could. Very quick and easy to deal with. More

by COREY_MARLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Riccitelli, Andrew Calvert
Mar 31, 2022 -

Lewisville Volkswagen responded

Congrats on your new VW and thank you for sharing your experience with us on DealerRater. We appreciate you! Please let us know anytime that we may be of further service to you. Have a great evening.

March 31, 2022

Ryan Parli is truly amazing. I was in a bind with my Beetle acting up and was a Saturday. By Monday afternoon he called and it was ready! Ryan is new to Lewisville VW. I have More

by tonapay7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parli
Mar 31, 2022 -

Lewisville Volkswagen responded

Thank you for recognizing Ryan and your service experience with him at Lewisville Volkswagen. We appreciate your business and recommendation here on DealerRater.

March 31, 2022

Awesome customer service, very knowledgeable and helpful staff! Best car buying experience I have ever had! More

by rebekahj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Clary, Chris Riccitelli
Mar 31, 2022 -

Lewisville Volkswagen responded

Rebekah, thank you for sharing your experience with our Lewisville Volkswagen team here on DealerRater. We appreciate you!

March 31, 2022

Management, Sales Professionals, Service Writer Professionals, Parts and Service Technicians are all knowledgeable, helpful, and Courteous. Great atmosphere and Coffee. Snacks also available. Wa More

by DIESELDOG104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddie Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Clary, Chris Eagan, Heather Zebrosky
Mar 31, 2022 -

Lewisville Volkswagen responded

Thank you for recognizing our team and facility at Lewisville Volkswagen. We appreciate you! Please let us know anytime that we may be of further service to you.

March 30, 2022

They are the best! Fast courteous service and kept me informed throughout the entire process. More

by DAMTEXAN819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hussain Jafri
Mar 30, 2022 -

Lewisville Volkswagen responded

Thank you for recognizing our sales and service team at Lewisville Volkswagen. We appreciate you! Please let us know anytime that we may be of further service to you.

March 30, 2022

Melissa is always very helpful and keeps me fully informed at all times. She makes it very easy! More

by BJ.MINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Lewisville Volkswagen responded

BJ, thank you for sharing your experience with Melissa. We appreciate you! Enjoy this beautiful weather.

March 30, 2022

The team at Volkswagen Lewisville is amazing! special thanks to Pete, Chris P. and Hussain for making our car buying experience so smooth and for helping us surprise our daughter! We feel so grat More

by TERESA.DOMINGUEZ1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hussain Jafri, Chris Prudhomme, Chris Riccitelli, Pete Hodges
Mar 30, 2022 -

Lewisville Volkswagen responded

Teresa, congrats to your daughter on her new Volkswagen. We loved being part of the surprise. We appreciate your business and recommendation. Please let us know anytime that we may be of further service to you.

March 30, 2022

This is our new favorite dealership, and we’ll shop there for future automobiles. Pete Hodges was amazing and very patient with us. He was the exact kind of person we wanted to deal with when buying a vehicl More

by MartinaH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hodges
Mar 30, 2022 -

Lewisville Volkswagen responded

Martina, thank you so very much for investing your time to share your experience with Pete Hodges and our team at Lewisville Volkswagen. We appreciate you! Enjoy your new VW... we know that you will!

March 29, 2022

Volkswagen Lewisville is awesome. They are quick, professional, and very thorough. They noticed mistakes left from an oil change I had at an outside shop and fixed them at no charge d More

by fogle.brianna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Lewisville Volkswagen responded

Brianna, thank you for sharing your service experience with Melissa and our team at Lewisville Volkswagen. We appreciate you! Please let us know anytime that we may be of further service to you.

March 29, 2022

The first day I called the service department would not answer the phone. I had to call sales and heard that people were lined up out the door. And found out I could set an appt up online. Which I did. At More

by karoadcap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your recent service experience with us. We are sorry for any missed communication and that the oil change took longer than expected. We do a comprehensive safety check and we are working hard on our turn around times. Have a great week.

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