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Lewisville Volkswagen

Lewisville, TX

4.8
2,639 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,639 reviews

February 02, 2022

Everyone at this dealership made me feel welcome and they were exceptionally nice and thorough about all work being performed. The video of my vehicle was very cool, keep it up guys and gals. More

by DELSKI4401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddie Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fatima Azhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Ouzts, Selena Segura
Feb 02, 2022 -

Lewisville Volkswagen responded

Thank you so very much for sharing your experience with our team at Lewisville Volkswagen. We appreciate you! Please let us know anytime that we may be of further service to you. Be careful with the weather coming in tonight.

February 01, 2022

Nice dealership and we really like our rep. Still hate the sales game stuff with let me get my mgr involved. They also ran my credit without asking and the price on the internet doesn't include "Dupont P More

by volney3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kastriot Kaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Riccitelli, Maurico Puig
Feb 01, 2022 -

Lewisville Volkswagen responded

Congratulations on your pre-owned Volvo. We sincerely appreciate your feedback and we are sorry for any miscommunication. Thank you and we will train on this topic. We are always looking to improve our operations. Make it a great week!

February 01, 2022

By far the best automotive purchase I've ever had. They made the entire process seamless and unlike any other vehicle purchase I've had. More

by nikkip90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hussain Jafri, Chris Prudhomme, Chris Riccitelli, Andrew Calvert
Feb 01, 2022 -

Lewisville Volkswagen responded

We love reading reviews like this. Our team is special and we appreciate you recognizing them. Please let us know anytime that we may be of further service to you. Make it a great week and enjoy your new VW... we know that you will.

February 01, 2022

I found most dealerships are raising prices exponentially higher than suggested MSRP. Lewisville VW is not doing that. Their prices remain in line with MSRP. They are also not pushy and truly listen to th More

by Stacy G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wallace Gauthier, Chris Riccitelli
Feb 01, 2022 -

Lewisville Volkswagen responded

Stacy, thank you for sharing your experience with Lewisville Volkswgen. We do our very best to serve our clients with transparency and excellence. Thank you for recognizing Wallace and Chris here on DealerRater. We appreciate you.

February 01, 2022

This dealership is so efficient with everything they do. I am always impressed with the updates and service they give. Keep up the great work! More

by saltrans.cs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Eagan, Carson Ouzts, Selena Segura
Feb 01, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with our team at Lewisville Volkswagen. We appreciate you! Please let us know anytime that we may be of further service to you. Make it a great week and be safe out there with the weather coming in tomorrow.

February 01, 2022

Wasn't a good experience at the beginning, the sales person make the appointment at 9am and after 40 minutes waiting and two complaint another sales guy helped me with the car. Mauricio and Jason fro More

by MATIAS.SOULIER
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Downs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Bryant, Maurico Puig
Feb 01, 2022 -

Lewisville Volkswagen responded

We are sorry for any delay or convenience as you starting the process with us. Our team has already reviewed what transpired so that we can address it, as a team. Thank you for your feedback. We appreciate your business and we were happy to be able to get you into a new Volkswagen. Please let Maurico and Jason know anytime that we may be of further service to you.

January 31, 2022

Had a great experience. I worked out all the details with the GM before making the drive. Came in and was in and out in about 40 minutes. Left with my new car and ended up paying about $10 less a month versu More

by Roy Florez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan in Sales, Hussain Jafri, Chris Riccitelli
Jan 31, 2022 -

Lewisville Volkswagen responded

Roy, congrats on your new VW and we were happy to be of service to you. Please let our team at Lewisville Volkswagen know anytime that we may be of further service to you.

January 30, 2022

Everyone was friendly and extremely helpful. The best experience I have ever had a car dealership. I will recommend Lewisville VW to my friends. Thank you! More

by JRJ001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Prudhomme, Chris Riccitelli, Jeffrey Ramsbottom
Jan 30, 2022 -

Lewisville Volkswagen responded

Congratulations on your new VW. Thank you for sharing your experience with our team at Lewisville Volkswagen. Have a great week and please let us know anytime that we may be of further service to you.

January 30, 2022

I was in and out quickly as requested. They have the best customer service and great salespersons. We bought two Tiguan suvs and the signing process was so easy, you think two cars more difficult but they ma More

by JOHN@ACCURATEAIRTX.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Riccitelli, Jeffrey Ramsbottom
Jan 30, 2022 -

Lewisville Volkswagen responded

John, congratulations on the two new Tiguans and we do appreciate your business. Thank you! Please let Jeffrey and Chris know anytime that we may be of further service to you. Make it a great week.

January 29, 2022

All were very professional and helpful with all my questions. I will recommend to friends. More

by AKJRUDD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Brian Swarvar at Lewisville Volkswagen. We appreciate you!

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