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Lewisville Volkswagen

Lewisville, TX

4.7
2,631 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,631 reviews

November 22, 2021

We had a great experience at this Volkswagen dealership. Everyone was courteous and helpful and the dealership met all of our needs. More

by Carolyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Riccitelli
Nov 22, 2021 -

Lewisville Volkswagen responded

Carolyn, thank you for sharing your experience with our team at Lewisville Volkswagen, We appreciate your business and recommendation. Enjoy your new VW and have a wonderful Thanksgiving.

November 21, 2021

Staff accommodated every need/want! Fast service even with changes. Definitely refer them to friends! Andrew, Lee, Chris, John, and Carlos all excellent in custtomer service!!!! More

by DBMJ1962
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee, Chris Eagan, Andrew Calvert
Nov 21, 2021 -

Lewisville Volkswagen responded

Congratulations on your new VW! Thank you for sharing your experience with our team at Lewisville Volkswagen. Make it a great week!

November 21, 2021

Everybody is respectful and very helpful. Plenty of water fit us to drink if needed More

by RCROSS34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2021 -

Lewisville Volkswagen responded

Thank you for sharing your experience with Joe Downs at Lewisville Volkswagen. We appreciate you.

November 19, 2021

Heather was fantastic! She worked exceptionally hard to see that we had a good value and not just pushing the highest profit. More

by JEFFBAKERAP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Zebrosky
Nov 19, 2021 -

Lewisville Volkswagen responded

Jeff, thank you for sharing your experience with Heather at Lewisville Volkswagen. We appreciate you! Make it a great weekend.

November 19, 2021

Waiting for about 1/2 hour re oil change...then advised no oil! Promise to call me when oil available...no call and that was over a week ago! Key fab was to be replaced...either is wasn't or a bad battery More

by HALFTON.SARA.JANE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Carson Ouzts
Nov 20, 2021 -

Lewisville Volkswagen responded

Hello Miss Halfton, I apologize for your recent issue at Lewisville Volkswagen. I know that we had an issue with oil production and distribution from Volkswagen recently, but that in no way excuses the poor communication that you received. The battery for your FOB should also have been quality checked, prior to leaving. I want you to know we are better than that and that we will use it for a training condition for the advisors. Again, we appreciate your patronage at Lewisville Volkswagen. I want to invite you to see me personally for your next oil change and I will take care of that for you. Again, I appreciate your time and look forward to being of service to you in the future. Peter Smith Service Director Lewisville Volkswagen 893 S Stemmons Frwy Lewisville TX 75067 972.538.0714 psmith@boardwalkautogroup.com www.LewisvilleVW.com

November 18, 2021

Great service. Worked very quickly and efficiently to get me what I wanted at a phenomenal price. 10/10 will shop here again. More

by sam.neece
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Eagan, Jason Bryant
Nov 18, 2021 -

Lewisville Volkswagen responded

Sam, congratulations on your new VW! Thank you for sharing your experience with our team at Lewisville Volkswagen. We appreciate your business and recommendation.

November 18, 2021

Very nice and professional. Great dealership . My car runs so much better . Great mechanics. Clean dealership very friendly . More

by zsuzsiegri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Ouzts, Selena Segura
Nov 18, 2021 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with us on DealerRater. We appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. Have a great evening.

November 18, 2021

LOVE my new car! Everyone was extremely friendly and helpful. Chris is one of the best car salesman I’ve ever worked with. More

by Bethkim15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Prudhomme
Nov 18, 2021 -

Lewisville Volkswagen responded

First off, congratulations on your new VW! Thank you for sharing your experience with Chris and David here on DealerRater. We appreciate you! Please let us know anytime that we may be of further service to you.

November 16, 2021

This dealership continues to improve. Jason and John did all they could to make it a great purchase experience More

by COREPOWERTECH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fatima Azhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Lewisville Volkswagen responded

Thank you for sharing your experience with us on DealerRater. We appreciate you! Make it a great week.

November 15, 2021

Great service! Heather was wonderful and took care of us quickly. The whole process was smooth and pain free! More

by RAGSDALE.LAURA226
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Zebrosky , Chris Riccitelli
Nov 16, 2021 -

Lewisville Volkswagen responded

Laura, thank you for sharing your service experience with Heather, Tim, and Chris, on DealerRater. We appreciate your business and recommendation.

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