Lexus Of Sarasota

I was very pleased with David’s professionalism. He was courteous and knowledgeable. He answered all my questions. FYI… I completed and sent in a similar survey several weeks ago. He was courteous and knowledgeable. He answered all my questions. FYI… I completed and sent in a similar survey several weeks ago. More

Everyone was friendly, helpful, and made the car buying process easy. However, i have had my car for a little over a month now and my engine light is now on and my key fob has low battery. I also was not s process easy. However, i have had my car for a little over a month now and my engine light is now on and my key fob has low battery. I also was not sure who my vehicle maintenance Contract plan is through but i purchased one according to my receipt. More

My second Lexus purchased from Daryl and Lexus of Sarasota. Smooth painless process and always a great deal. Not your typical car dealer and they always go above and beyond. Service team is gr Sarasota. Smooth painless process and always a great deal. Not your typical car dealer and they always go above and beyond. Service team is great too. Highly recommend! More

These guys are scam artists. I called and was promised that if I paid asking price that there would be no "add on" fees but when I arrived the "vehicle prep" fee was on the p I called and was promised that if I paid asking price that there would be no "add on" fees but when I arrived the "vehicle prep" fee was on the paperwork and I was told it could not be removed. While looking over the vehicle I realized that the radio antenna was missing. I brought this to Austin's attention and he promised they would get one in the mail but that never happened. When I called back and asked about it his response was he was waiting for another Ford Bronco Raptor to get traded in so he could take that antenna and send it to me...what?? I paid for a 3rd party to handle license and registration and was told my plates would be in the mail without lifting a finger. The plates never showed. The title was delivered but didn't require a signature and ended up in my front lawn covered in snow. When I began to inquire with Austin about the plates I was ignored. I was persistent and he finally passed me over to Toby in finance. Toby said that the DMV would refund me the money and I would have to go in and get my plates myself...the DMV disagreed. The money that I paid was never sent to the DMV. I finally got the finance managers name Ryan Durso from Austin and left 4 polite and professional voicemails over 6 days. He never returned my calls. I was trying to decide weather it was worth it to take them to court or just admit I got screwed and move on when a check magically showed up in the mail. No explanation, no justification for the amount. I cashed the check and went back to the DMV a second time and waited my turn and finally got plates over 60 days after I made my purchase. I would never consider making another purchase here. More

It was a great experience. Jeff Gray took great care of me!! Gx550 was just as ordered. Jeff Gray took great care of me!! Gx550 was just as ordered. More

Needed to replace a vehicle unexpectedly. Jamie went above and beyond to help me find the perfect pre owned Lexus. He was definitely not the typical sleazy car salesman. Kenny in the finance Jamie went above and beyond to help me find the perfect pre owned Lexus. He was definitely not the typical sleazy car salesman. Kenny in the finance department beat the best rate I could find and took care of the paperwork in under 30 minutes. Very impressed with the entire transaction. If you want a seamless easy car buying experience see Jamie and he won’t disappoint!!! More

a complete turnover from the Wilde days but all were helpful. jeff gray and jaden and ryan helpful. jeff gray and jaden and ryan More

Sales staff was extremely helpful and courteous. The level of service provided was excellent. Our salesman was so easy to work with. Thanks for lunch and a great bottle of wine! The level of service provided was excellent. Our salesman was so easy to work with. Thanks for lunch and a great bottle of wine! More

The sales staff and manager was extremely helpful and courteous, made our delivery a positive experience. courteous, made our delivery a positive experience. More

They did a great job and we appreciate the level of service that they provided. service that they provided. More