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Lexus Stevens Creek

San Jose, CA

Overview
Employees
Reviews
Vehicles
4.9
1,257 Reviews
Do you like the usual car dealership experience? Neither do we. We're the largest luxury car dealership in Northern California because we do things differently. Yes we have the largest inventory, and yes we offer great values, but what we really do is try to be special. Search our inventory online and research about the wonder that is Lexus, then see us for a spirited test drive. If you like owning the #1 luxury vehicle in America that has earned the highest JD Power quality ratings for years, then you'll also like that we support our Guests with the most Lexus Loaner Vehicles in Northern California. Enjoy what you drive!
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3333 Stevens Creek Blvd

San Jose, CA

95117

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Showing 1,257 reviews

February 28, 2025

Kunal is awesome ! Great service. He’s really nice and helpful. Love that the dealership is very nice and so clean. Everyone is professional. More

by Trisss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kunal Pabla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Lexus Stevens Creek responded

We're grateful for your kind words about Kunal and our dealership! It's wonderful to hear that you had a positive experience with our team and enjoyed the clean, professional environment. We appreciate you taking the time to share your feedback! Team Lexus of Stevens Creek

February 26, 2025

This review is actually for the Lexus service center in Santa Clara. The people are all great and professional. They provide me with updates during my car service. I have a specific service agent that I w More

by MMason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Luong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : People that provided my loaner car and the lady at the checkout desk
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Feb 26, 2025 -

Lexus Stevens Creek responded

Thank you so much for your kind review! We truly appreciate your feedback and are thrilled to hear that you've had a positive experience at our Lexus Service Center. We're especially glad to hear that Tommy Luong has provided you with great service. Our team works hard to provide professional and timely updates, and it's wonderful to know we met your expectations. Make it a great day and please hurry back - Team Lexus of Stevens Creek

February 25, 2025

The is professional and experiences were pleasant And friendly offer coffee, explain everything well and understandable. More

by Abalugay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Feb 25, 2025 -

Lexus Stevens Creek responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. Our team takes pride in providing professional, friendly service, and we’re glad to know that you found everything to be explained clearly and in a way that was easy to understand. It’s also great to hear that you enjoyed the coffee—we want to make every part of your visit comfortable and welcoming. Lexus of Stevens Creek

February 23, 2025

Excellent service and great attention to detail during maintenance visit. Excellent summary of recommendations (layered) for vehicle enhancement and inprovement More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician whom I didn’t know
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Feb 24, 2025 -

Lexus Stevens Creek responded

Thank you for your kind words and for sharing your experience with us! We're thrilled to hear that you received excellent service and appreciated the attention to detail during your maintenance visit. It’s always our goal to provide clear and helpful recommendations for your vehicle’s enhancement and improvement. We value your feedback and look forward to assisting you with any future needs. Lexus of Stevens Creek

February 21, 2025

Great customer service! Excellent communication! Positive attitude! Very welcoming and extremely helpful in every question I had about my car. More

by Destiny Herrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2025 -

Lexus Stevens Creek responded

Thank you so much for your kind words and for taking the time to share your experience with us! We're so glad to hear that you found our customer service to be great, and that our team was able to provide clear communication and a welcoming atmosphere. We truly appreciate your feedback and are happy that we could assist with all of your questions. Lexus of Stevens Creek

February 20, 2025

Very professional, knowledgeable, and kind. I highly recommend Lexus of Stevens Creek and look forward to doing business with them again. More

by jcherbone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

Lexus Stevens Creek responded

Thank you so much for your kind words and for taking the time to share your experience. We're so happy to hear that you found our team at Lexus of Stevens Creek to be professional, knowledgeable, and kind. It was a pleasure working with you, and we're glad you had a positive experience! Congratulations on your new purchase! We truly appreciate your recommendation, and we look forward to doing business with you again in the future.

February 18, 2025

Everyone was friendly and courteous! Steve Yi was exceptionally awesome to work with, I’ll be back for another car. More

by SandyB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Yi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2025 -

Lexus Stevens Creek responded

Congratulations on your recent purchase! We're so happy to hear that you had a positive experience with us, and we truly appreciate your kind words. Steve Yi is a great member of our team, and we’re glad to know he made your car buying experience exceptional. Lexus of Stevens Creek

February 16, 2025

The Service manager Angel Dynes was very helpful and knowledgeable. The car service was great. More

by bangtn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Dynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Lexus Stevens Creek responded

Thank you for your kind words about Angel Dynes! We're so glad to hear that his helpfulness and knowledge made your service experience a positive one. It’s great to know that the car service met your expectations. We truly appreciate your feedback and look forward to assisting you again in the future! Lexus of Stevens Creek

February 14, 2025

Marcos Rodriguez is very knowledgeable for his job , he explain details the work of thecar, very friendly to all nationalities, no discrimination. Thank you Marcos Rodridquez for all the hard work.iam givi More

by anahenry92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Rodriquez
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Feb 14, 2025 -

Lexus Stevens Creek responded

We truly appreciate your feedback about Marcos Rodriguez. We’re glad to hear that his knowledge and dedication to explaining the work on the car made such a positive impact. Marcos always strives to be friendly and inclusive, treating all customers with the respect they deserve. Lexus of Stevens Creek

February 12, 2025

The dealership is very professional. They were very easy to work with and I am happy with the online checkin and checkout process. The advisor was knowledgeable, courteous and was able t More

by SK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samson Du
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2025 -

Lexus Stevens Creek responded

Thank you for sharing your experience! We're glad to hear that you found our team professional and that the online check-in and checkout process was easy for you. It's great to know that our advisor was knowledgeable and able to answer all your questions. Lexus of Stevens Creek

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