Lexus of Akron-Canton

SCott Gilmore Always go out of his way to help me he is a great access to the Lexus Dealership and most of all he cares he is a diamond in the ruff. He is a keeper. Thanks for all you do.. Tonya H great access to the Lexus Dealership and most of all he cares he is a diamond in the ruff. He is a keeper. Thanks for all you do.. Tonya H More

Shelley was very knowledgeable, understanding and willing to work hard to find a car I wanted. I'm not easy to please ... but she did it! The dealership is a comfortable facility with nice sitting areas for to work hard to find a car I wanted. I'm not easy to please ... but she did it! The dealership is a comfortable facility with nice sitting areas for service customers and a great indoor area for vehicle orientation to all the bells and whistles. My only criticism is the length of time involved in signing the paperwork, even though already pre-approved for the partial loan I wanted. The paperwork is the old triplicate forms that don't print well or align well vs a modern laser printer/copier for ease of use. I really felt for the finance mgr who was processing everything and for Shelley for staying late til the paperwork was done. I love my car and truly respect my salesperson and tech instructor. More

Marty was very informative when it came to replacing my windshield. The process of dropping my SUV off and picking up a loaner was smooth. One concern is the fact that I had called the Service Department o windshield. The process of dropping my SUV off and picking up a loaner was smooth. One concern is the fact that I had called the Service Department one week before to schedule a date and was assured by a friendly Rep. ( Taylor) that " all was in order" When I dropped my SUV off I was told that the windshield had not be ordered . This did delay the replacement by one day. I was impressed with the Service Rep when I did pick up my SUV later the next day. Informative as well. Sorry I did not catch the Service Rep's name . More

We have leased or purchased 4 or 5 cars and have always had excellent service- had excellent service- More

Kari went out of her way to help us find just the model and color Lexus we wanted. It wasn’t easy but she persevered until we located the right vehicle. Her follow up service was excellent and she even mad and color Lexus we wanted. It wasn’t easy but she persevered until we located the right vehicle. Her follow up service was excellent and she even made a special trip on her off day to make sure my wife knew how to use all the extras. More

Nice experience and would use again. Ruth was awesome. Giving four stars because the time used in the final signing and sale of extras could and should have been shorter and there is always room for impro Giving four stars because the time used in the final signing and sale of extras could and should have been shorter and there is always room for improvement. More

Very knowledgeable and helpful staff in all departments. They made us feel special when we picked up our new vehicle! They made us feel special when we picked up our new vehicle! More

We had a great experience working with Ruth, Sarah, and all of the Lexus of Akron team. We got just the vehicle we wanted and they made us feel right at home. all of the Lexus of Akron team. We got just the vehicle we wanted and they made us feel right at home. More

This is my third car purchase from Shelley. She is responsive, knowledgeable, and sincerely has the best interest of the client in mind! I will always shop at Lexus of Akron Canton! Great buying expe responsive, knowledgeable, and sincerely has the best interest of the client in mind! I will always shop at Lexus of Akron Canton! Great buying experience, great vehicle delivery and awesome service department. More

Great experience. Very easy process from start to finish. Ruth and the rest of the team made my car buying experience fun. Ruth and the rest of the team made my car buying experience fun. More