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Lexus of Akron-Canton

Akron, OH

5.0
1,987 Reviews
Welcome to Lexus of Akron-Canton, where our guests are as special as our cars. We invite you to come to Lexus of Akron-Canton and engage in the Lexus experience. Our goal is to provide you with first-class service while taking the pressure out of the buying process. We value the opportunity to welcome you to our Lexus family. From SUVs to sport coupes, our lineup speaks to a broad range of tastes without compromising our signature luxury feel. Call us today at (866) 554-8767 or visit our dealership showroom to schedule a test drive in any one of our Lexus models.We are confident we can guide you toward the perfect Lexus vehicle to not only meet your standards, but exceed them throughout their Lexus of Akron-Canton experience. EXPERIENCE THE AKRON-CANTON DIFFERENCE Lexus of Akron Canton has been up and running since 1999 and continues to flourish! We are more than just a business, we are family. With our welcoming Lexus staff, we pride ourselves on turning strangers into friends, and friends into family. Building strong, positive relationships with our clients empowers us to provide top-notch quality care and personalized results. We are confident we can guide you toward the perfect Lexus vehicle to not only meet your standards, but exceed them throughout their Lexus of Akron-Canton experience.
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1000 Interstate Parkway

Akron, OH

44312

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Showing 1,987 reviews

September 08, 2021

Staff very professional. Kari was extremely helpful in selecting the right model for us and aiding in going from 2 to 1 vehicle . The delivery presentation was amazing. We looove our new Lexis! More

by Bobshope6651
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kari Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shab Tadayon
Sep 08, 2021 -

Lexus of Akron-Canton responded

Thank you for taking the time to share! We are thrilled to hear that you had such a seamless purchase experience working with Kari and the Lexus of Akron-Canton team. Drive safely, and we hope to see you back again down the road!

September 07, 2021

Customer service was great! They installed my Apple CarPlay for free and even washed my car. They also had a loaner ready for me when i got there More

by shalastellfox0519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikolas Rair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Gilmore, Marty Richards, Robbie Eggeman
Sep 08, 2021 -

Lexus of Akron-Canton responded

It's our pleasure to go above and beyond for our guests at Lexus of Akron-Canton, and it means so much to us that you appreciate our efforts! Thank you for supporting our business with a wonderful review and we hope we'll have another chance to take excellent care of you soon!

September 07, 2021

The staff were exceptional! Shelly definitely went above and beyond beyond for me to make sure I got the car I wanted and could afford! She was accommodating beyond words! Tim was awesome also, very patien More

by rgerber3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Turpin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Spacagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Arner , Shab Tadayon, Jannelle Giacomo
Sep 07, 2021 -

Lexus of Akron-Canton responded

We love hearing success stories from our guests! Thank you for trusting the Lexus of Akron-Canton team to pair you with the perfect vehicle - we hope you love it for years to come! Drive safe, and come visit us again down the road!

September 04, 2021

Kari was friendly, attentive, and organized. The complete Lexus A/C experience was positive. Thank you Kari, Shab, Jannelle and Tim! I felt valued as a customer. Best new car orientation ever! More

by sreid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kari Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim!, Shab Tadayon, Jannelle Giacomo
Sep 04, 2021 -

sreid responded

Thank you for a great experience!

Sep 07, 2021 -

Lexus of Akron-Canton responded

This review makes our day and we will pass along your appreciation to Kari, Shab, Jannelle, and Tim. Thank you for choosing Lexus of Akron-Canton and safe travels in your new car!

September 03, 2021

Kari treated us as friends rather than customers. She took time to understand what we were looking for, was respectful of the fact that we have been loyal Lexus owners, and truly went out of her way to m More

by jcontrucci
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kari Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shab Tadayon, Jannelle Giacomo
Sep 03, 2021 -

Lexus of Akron-Canton responded

Thank you for reviewing Lexus of Akron-Canton and for giving a shout-out to Kari. We wish you safe travels in your new ride!

August 30, 2021

Shelley was absolutely the best salesperson I've had the pleasure of working with. She answered all my questions and it was a smooth process for me. Looking forward to doing business with her again More

by Lacrosse1996
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Turpin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jannelle Giacomo
Aug 30, 2021 -

Lexus of Akron-Canton responded

Shelley really does have a talent for using her expertise to create a seamless experience for our guests. It's fantastic that you had the chance to work together and Shelley and the Lexus of Akron-Canton team will look forward to the next chance they have to work with you as well!

August 27, 2021

Car was ready before promised it all work was completed as requested. This is a wonderful dealership. More

by Weaver.carl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Richards
Aug 27, 2021 -

Lexus of Akron-Canton responded

Thanks for the wonderful review of Lexus of Akron-Canton!

August 26, 2021

Make every effort to resolve any issue that arises during scheduled appointment. More

by James Bond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Eggeman
Aug 26, 2021 -

Lexus of Akron-Canton responded

Your feedback is much appreciated! We are touched by your confidence in the Lexus of Akron-Canton team. Have a great day!

August 25, 2021

Bought a new Lexus IS last week. Love it! Entire staff was great! Would buy from this dealership again. Even drove a few hours from home area to buy from this dealership. More

by Aimee614
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denae, Shab Tadayon
Aug 25, 2021 -

Lexus of Akron-Canton responded

All of us at Lexus of Akron-Canton appreciate the time you took to write about your experience working with us during your new car purchase. We are thrilled to hear our staff were able to assist you so successfully. We especially love that they helped you drive home in the right car for you. Enjoy your new Lexus IS!

August 21, 2021

I took my RX350 for a front end clunking noise. I’ve been living with it because of COVID. Finally I made an appointment to be told that two techs took it for a drive and it’s operating as designed. I’ve bee More

by pamz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valet driver was very friendly. , Robbie Eggeman
Aug 23, 2021 -

Lexus of Akron-Canton responded

I am very sorry that we couldn't be of further assistance during your visit. It is important to us that you and your vehicle are well taken care of, so we would appreciate another opportunity to assist you. Please don't hesitate to reach out with any further questions or concerns. Thank you, Jon Morris - Service Manager - 330-645-4800

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