Lexus of Akron-Canton

Kristen Barret was great! The whole process went pretty smooth. Got the car I wanted in shorter amount of time. The whole process went pretty smooth. Got the car I wanted in shorter amount of time. More

My first Lexus purchase was an amazing experience. Kristen, Gab, Ronnie and Tim were great! Thank you again, Sheila Kristen, Gab, Ronnie and Tim were great! Thank you again, Sheila More

This is our second vehicle from this dealership. We were generally happy with the sales and service staff thru the years and decided to go back to them for a new car. We were generally happy with the sales and service staff thru the years and decided to go back to them for a new car. More

Connie was my sales person. She was absolutely great. She answered all my questions and went out of her way to help me find the perfect vehicle. Delivery was amazing and they sh She was absolutely great. She answered all my questions and went out of her way to help me find the perfect vehicle. Delivery was amazing and they showed me how to operate my new vehicle and help me set up my phone and was there to answer questions. Dealership is very nice and service so far has been wonderful. I highly recommend Lexus of Akron and Connie if you're looking for a new vehicle. More

Service good and good communication along the way. Valet service also good with good communication Valet service also good with good communication More

Yoko excellent. Felt very tricked into purchasing extended warranty. Never in buying 4 cars, has this happened - had to do that day. Why you buy a Lexus Certified Felt very tricked into purchasing extended warranty. Never in buying 4 cars, has this happened - had to do that day. Why you buy a Lexus Certified! Even when, I called Finance Company, they agreed, When, I went up next day, they would not take payment, back to where it would be without extended warranty... however put it towards the principal. Finance Company informed that it could of been changed. Going from $202 a month to $402.... was not in my plan. All of that went to fast & misleading. My sales agent was great! 5th Lexus & this has never happened. It has left much disappointment in me returning to Lexus for next vehicle. Especially, laying down such a large down payment, I could have bought newer than 2020, if I wanted a large payment. Purpose of buying certified. Overall, unfortunately this experience was not good. Especially, since my other Lexus was totaled from someone hitting me & I was not even wanting a new vehicle. The car is nice, but definitely a learning experience. You buy certified, so you don't need extended. All the people that helped me at Lexus were extremely profession in training me - on the newer version. They are all helpful. My caution to anyone, watch when they send you in to talk about financing & warranty's. You should know there is a catch when they say you have to do it today. That is truly my complaint. Lexus is a wonderful vehicle. The manager was very nice as well. Expensive lesson learned. Will, I go back to Lexus for my next purchase remains to be seen. Again, Yoko was fantastic. More

Yoko was absolutely wonderful with buying my car. She went over in details about the car, answered my questions and accommodated to my time pressure . She went over in details about the car, answered my questions and accommodated to my time pressure . More

Yoko was awesome in helping me with purchase of Lexus RX 350. She went over thoroughly important features of the car, answered my questions clearly, and speed up the process so I could go home in decent tim 350. She went over thoroughly important features of the car, answered my questions clearly, and speed up the process so I could go home in decent time. She was also very friendly and easy to talk to and made my purchase process very pleasant! Thank you! More

I have never had such a great experience purchasing a new car before. This is our first Lexus and we are very happy. Yoko was very sweet, honest and zero pressure. The other aspect I appreciated is that as car before. This is our first Lexus and we are very happy. Yoko was very sweet, honest and zero pressure. The other aspect I appreciated is that as a women coming in I was treated with pure professionalism and seriousness. This was not the case at other dealerships (Chevy/Toyota), they always asked me about my husbands thoughts and when he could come in and sit down. Thank you for that Yoko. Great experience and now we are life customers. More

Great customer service. No pressure sales with Yoko. Would recommend this dealership to anyone. Thank you No pressure sales with Yoko. Would recommend this dealership to anyone. Thank you More