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Lexus of Akron-Canton - Service Center

Akron, OH

4.8
87 Reviews

87 Reviews of Lexus of Akron-Canton - Service Center

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August 09, 2025

The service was great and they were very efficient with getting the job completed. The loaner care was option was also a great option with my schedule. More

by Bwslmccarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kari Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Ostrowske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Jancha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Lexus of Akron-Canton responded

We love to hear that our team was so helpful! Thank you for choosing Lexus of Akron-Canton and for sharing your experience. We hope to welcome you back in the future!

August 08, 2025

Andrew was very helpful, friendly, efficient & knowledgeable. I will definitely return to parts if needed More

by Natalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Aug 11, 2025 -

Lexus of Akron-Canton responded

Natalie, we are thrilled Andrew provided you with such knowledgeable and efficient service! Thank you for choosing Lexus of Akron-Canton and for sharing your support. We'll be sure to pass along your kind words!

July 15, 2025

Nikolas, Norman and Jon are truly amazing representatives of Lexus. Chris is a amazing mechanic, he diagnosed the problem and replaced the wheel bearing. My car handled like a new car. I am totally impress More

by JAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikolas Rair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Lexus of Akron-Canton responded

James, thank you for the great review of Nikolas, Norman, and Jon! We appreciate your business and we hope to see you again at Lexus of Akron-Canton. Safe travels!

June 28, 2025

Love the dealership and everyone that works there. Always a positive experience. Always feel important. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Ponomarenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikolas Rair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Jancha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zerryck Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Lexus of Akron-Canton responded

David, we're elated to hear that you always have a positive experience at Lexus of Akron-Canton! Our team is committed to making every visit special for our valued customers. Thanks for the kind words!

June 20, 2025

Always do a great job! They keep us informed about everything. We are very pleased with the service we receive. Nick was easy and helpful to work with More

by luhaney21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikolas Rair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Lexus of Akron-Canton responded

It's gratifying to hear that Nick and the team at Lexus of Akron-Canton provided you with such excellent service. Thank you for sharing your positive experience!

June 03, 2025

I am pleased by Lexus for having the quality and professional service and sales personnel. Yoko is the greatest sales representative that I have ever had. Grateful to have met her, she is a kind and More

by marthacosgrove1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoko Tsutsui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zerryck Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Lexus of Akron-Canton responded

Thank you for sharing your positive experience with us! We're delighted to hear that Yoko provided exceptional service at Lexus of Akron-Canton. We appreciate your kind words and look forward to serving you again in the future!

March 29, 2025

We’ve been very satisfied with our dealings with the Lexus of Akron dealership and its representative Mark Stacey. More

by Fcjacobs5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Jancha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Lexus of Akron-Canton responded

Thank you for sharing your satisfaction with Lexus of Akron-Canton and Mark! We're delighted to know that you've had a positive experience with us. We look forward to serving you again in the future!

February 22, 2025

Mike was FANTASTIC! Gabe and Roni were also great supporting us along the way. My wife wanted a Lexus. Her preference was the RX350h and we all came together to make it More

by Ingram
Recommend Dealer
Yes
Employees Worked With
Michael Gentile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabrial Ariyajasingam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Witherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Jancha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Lexus of Akron-Canton responded

Ingram, we're delighted to hear that Mike, Gabe, and Roni made your experience at Lexus of Akron-Canton a fantastic one! Enjoy the new RX 350h and thank you for choosing us.

December 31, 2024

Service is always great! Thank you for making time on a short notice!! Everyone is always welcoming and helpful. More

by Zeke
Recommend Dealer
Yes
Employees Worked With
Nikolas Rair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Jancha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zerryck Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Lexus of Akron-Canton responded

Zeke, we're delighted to hear that our team at Lexus of Akron-Canton could accommodate you on short notice and provide a welcoming experience. Thank you for the kind words!

December 17, 2024

The dealership was very clean and all service members I had contact with were courteous and professional, I felt like my veh was in good hands. I was promptly updated with any new information. This is the More

by Shells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Jancha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Lexus of Akron-Canton responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Lexus of Akron-Canton provided a clean, professional, and stress-free environment. It's great to know Josh was able to assist you so well. We look forward to serving you again in the future!

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