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Lexus of Brookfield
Brookfield, WI
3,777 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing!
Sincerely,
Joe Palmisano, Executive General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 3,777 reviews
September 28, 2026
Josiah Bouley because the excellent salesman and thoroughly went through the car with us. She wanted solar features, and I had a very nice experience with Em. thoroughly went through the car with us. She wanted solar features, and I had a very nice experience with Em. More
by michael.miller.228
Employees Worked With
September 28, 2026
Our experience with Josiah from start to finish was pleasant and welcoming. Josiah went above and beyond to ensure that we were comfortable with our purchase, and were getting everything we were lookin pleasant and welcoming. Josiah went above and beyond to ensure that we were comfortable with our purchase, and were getting everything we were looking for. More
by Jordan.berres
September 28, 2026
After a mishap buying a 2026 Rz350e cpo Sam and Ben went way beyond our expectations by pull one there loan fleet cars with a higher trim level, less miles and more options to take care of use. Then staye way beyond our expectations by pull one there loan fleet cars with a higher trim level, less miles and more options to take care of use. Then stayed late to get the deal done after we drove from Indiana. It was worth the 10 hour round trip and the level of service and professionalism by there team was amazing. My wife and myself were blown away and will make the trip again when we’re ready to buy our next Lexus. More
by cary_laferney
Employees Worked With
Other Employees :
Jose from tech and Ben all get 6 star
September 26, 2026
I had a wonderful experience purchasing my new Lexus with Bob Hill! He was very friendly, knowledgeable, and patient throughout the entire process. He answered all of my questions and made everything easy an Bob Hill! He was very friendly, knowledgeable, and patient throughout the entire process. He answered all of my questions and made everything easy and stress-free. I really appreciate all of his help and would definitely recommend Bob to anyone looking for a Lexus. Thank you so much, Bob! More
by lily
September 25, 2026
A 5-Star Experience From Start to Finish! Bob Hill is fun to work with—he is exceptionally responsive, highly professional, and dedicated to helping you drive away in the exact vehicle you w Bob Hill is fun to work with—he is exceptionally responsive, highly professional, and dedicated to helping you drive away in the exact vehicle you want. It was such an honor meeting Joe and truly appreciate all of your help! Certainly delivered on your promise to make every customer happy and satisfied. It was well worth the 5 hour trip. Great people, great value and overall wonderful customer service! Thank you both once again for going above and beyond! — Alex and Anne More
by alex.yaba
Employees Worked With
September 25, 2026
Very pleased with the purchase of my new car. Jayant Fnu went above and beyond in accommodating my needs. He even went out of his way to satisfy my grandson whom we had to bring unexpectedly. Gre Jayant Fnu went above and beyond in accommodating my needs. He even went out of his way to satisfy my grandson whom we had to bring unexpectedly. Great customer service. Sarah in financing was knowledgeable and made the process easy. This is my second Lexus. I expected great customer service but you have exceeded that. Jayant was excellent at identifying helping to identify wants and needs. Then finding a vehicle to match them. He is a great asset to your team More
by beaudette.jean
Employees Worked With
Jayant Fnu, Sarah Noodeh
September 25, 2026
Everyone at Lexus of Brookfield went above and beyond to make my experience exceptional - from my salesman, MK, to Jeff in Finance, meeting the owner Joe, and having two techs spend 20 minutes reviewing the make my experience exceptional - from my salesman, MK, to Jeff in Finance, meeting the owner Joe, and having two techs spend 20 minutes reviewing the technology. Everyone made me feel so special and valued. My vehicle is absolutely immaculate, and I couldn't be happier with my experience and my vehicle. I also love knowing they have such a great service center available for all my future needs. Thank you to the entire team! More
by steinbach.bethany
Employees Worked With
Other Employees :
Two Techs
September 24, 2026
I just recently purchased a brand new 2026 ES 350h from here and I got to tell you; it was a real joy working with Dale. He was with me from the beginning and even though it took a while for the car to ge here and I got to tell you; it was a real joy working with Dale. He was with me from the beginning and even though it took a while for the car to get to their lot, Dale kept me informed. When it did arrive, he called me right away and actually sounded more excited than I was. Anyway, everything went perfect through the entire process. If you're looking for a new car, look Up Dale. He'll take good care of you. More
by Rodney M
September 23, 2026
Bob Hill was a great salesman. He answer any questions we had he was very patient, however, we’re highly disappointed that we spent $30,000 on a car and you couldn’t even fill it u He answer any questions we had he was very patient, however, we’re highly disappointed that we spent $30,000 on a car and you couldn’t even fill it up with gas so I had to after I spent $30,000 on a car I would buy from Bob Hill again, but not from the dealership because they’re too cheap and wouldn’t even put gas in the car after I purchased it More
by jonathanalois
September 23, 2026
Josiah bouley was truly amazing. So extremely patient and kind with me. He spent several hours with me and never lost his cool. Great customer service which is so important these day So extremely patient and kind with me. He spent several hours with me and never lost his cool. Great customer service which is so important these days. Thank you!!! More
by andersonlana424
Employees Worked With
