Lexus of Brookfield

Don’t waste your time with this place… I have never been harassed as much as they harassed me. I had to go waste my Time and go get a new tittle cause they lost the original one from the truck they purchas harassed as much as they harassed me. I had to go waste my Time and go get a new tittle cause they lost the original one from the truck they purchased from me and even harassed my friends on social media. Also went to houses I don’t live at leaving business cards. Not professional at all. Go deal with a company that cares and says sorry we lost it can you go get a new one for us and actually pay for a new title. No they don’t care. I have pictures of the title the day I signed over. I had to even make a separate day to pick up the check cause they don’t have there stuff together there. Don’t waste your time with this company. There are several car places around go somewhere else. Save yourself the headache and harassment. More

I had a great experience at Lexus of Brookfield. Bob Hill was very responsible, professional, and incredibly helpful throughout the entire process. The whole team was friendly and welcoming, and the Bob Hill was very responsible, professional, and incredibly helpful throughout the entire process. The whole team was friendly and welcoming, and they really took the time to make sure I was making the right choice for my car. I never felt rushed or pressured. Highly recommend this dealership if you’re looking for a smooth and positive car-buying experience. More

Excellent experience, very professional and easy to work with. Working with Taylor was great, she made the entire experience enjoyable. with. Working with Taylor was great, she made the entire experience enjoyable. More

I had a five-star experience at this dealership, and working with sales consultant Andy Ratner made what is usually a stressful process surprisingly easy and enjoyable. Andy and his team were extremely working with sales consultant Andy Ratner made what is usually a stressful process surprisingly easy and enjoyable. Andy and his team were extremely knowledgeable, patient, and attentive throughout every step of the transaction. They went above and beyond to help me transition out of a prior unfavorable lease and explored multiple options to ensure the outcome was truly in my best interest. I appreciated the transparency, professionalism, and genuine effort they put into making this the best experience possible. I would highly recommend this dealership as a whole, as well as Andy Ratner and the rest of his team. More

Thanks bob for all you help on purchasing my purchased my new vehicle hope to work with you in the future new vehicle hope to work with you in the future More

I rarely leave reviews, and I’ll be honest—I don’t enjoy shopping for cars. That said, my experience at Lexus of Brookfield absolutely deserved to be shared. From the moment I walked in and was greeted, shopping for cars. That said, my experience at Lexus of Brookfield absolutely deserved to be shared. From the moment I walked in and was greeted, to the test drive and final pickup, every person I encountered was helpful and courteous. There was absolutely no pressure at any point, which made the experience enjoyable and stress-free. Bob Hill was the best salesperson I have encountered in any setting. He answered all of my questions thoroughly and encouraged me to reach out anytime with additional questions. His professionalism and approach, combined with his knowledge of vehicles made a big difference. When I arrived to pick up my Lexus NX350, it was spotless, ready to go, and topped off with a beautiful bouquet of roses—a thoughtful touch that truly stood out. I will definitely be back to see Bob Hill and highly recommend Lexus of Brookfield! The experience Bob Hill provided was top notch! More

The service was excellent, everyone was super kind and helpful, great pricing, the entire process was quick, I love my new vehicle, and I appreciate everything this dealership did for me. Can’t recommend helpful, great pricing, the entire process was quick, I love my new vehicle, and I appreciate everything this dealership did for me. Can’t recommend them enough. Will definitely be going back to this dealership for vehicles in the future. More

I had a great time buying my Lexus from them. They have great customer service, show room and products. Bob Hill is very knowledgeable about the cars and pleasant to work with. He made my exper They have great customer service, show room and products. Bob Hill is very knowledgeable about the cars and pleasant to work with. He made my experience very smooth and enjoyable! I’ll be going back for sure! More

Josiah, Sam and Joe were fantastic at helping me find the exact vehicle I wanted. They did not try to sell me what they had but worked to find what I wanted. Will definitely be a return guest. exact vehicle I wanted. They did not try to sell me what they had but worked to find what I wanted. Will definitely be a return guest. More

Ok, so I normally am not a big fan of doing reviews but after visiting Lexus of Brookfield and one of their sales associates Bob Hill, I feel compelled to do a review. My intentions were simply to see the after visiting Lexus of Brookfield and one of their sales associates Bob Hill, I feel compelled to do a review. My intentions were simply to see the dealership and get info on the Lexus's SUV's. Well, upon entering the dealership I was very impressed with someone opening the door for me, once inside welcomed me, asked if I needed a bottle of water and asked how can I help you. I said I simply wanted to explore what Lexus vehicles were about and get educated. They connected me with Bob Hill who was amazing. He also welcomed me, escorted me to his office and we simply chatted and he never asked about me buying a vehicle - shocking!!!!! I started the conversation by saying I am interested in buying an SUV and just exploring all me vehicle options. Well, Bob clearly and simply explained my Lexus options and showed me some SUV's in the show room. I actually was interested in the 2026 RX Lexus 350 Premium. He offered me a test ride and I accepted and was blown away. To make a long story short, I bought the vehicle and absolutely love it. I had a GMC Acadia Denali so was fussy about my next vehicle. All I can tell you is this, if you are in the market for an amazing vehicle, I highly recommend exploring Lexus of Brookfield and for sure working with Bob Hill, he was breathe of fresh air when working with a sales associate when exploring to purchasing a vehicle. I give the dealership and him both a 10!!!!!!!! More