Back

Lexus of Chattanooga

Chattanooga, TN

4.9
1,152 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
Contact Dealership

2135 Chapman Rd

Chattanooga, TN

37421

Directions

By Type

Showing 1,152 reviews

March 12, 2018

Best Salesman Ever! Seriously, Ralph Paty @ Lexus of Chattanooga is the best car salesman I’ve ever dealt with. He made the whole experience of buying a car so easy. Jus More

by Lovemylexus
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2018 -

Lexus of Chattanooga responded

Thanks for the nice review! We're so glad Ralph was able to help give you such a great car-buying experience! We really appreciate your business and look forward to seeing you back!

March 05, 2018

Thank you, Reta Maynor. Our sales person, Reta Maynor, searched diligently to find us the vehicle we had requested. She was very helpful in maneuvering us through the purcha More

by satisfied customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reta Maynor
Mar 22, 2018 -

Lexus of Chattanooga responded

We're happy to hear Reta was such a pleasure to work with! Thanks so much for your nice review!

January 31, 2018

unbelievable sales experience I thought I would never buy another car from a dealership because of passed salesmen at other dealerships. But Curry Stone at Capitol listened to me a More

by Phil S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curry Stone
January 24, 2018

Ralf made our experience of purchasing our Lexus amazing. Ralph was a delight to work with. Everyone should ask for him. He made my husband and myself feel really comfortable and his knowledge of our Lexus More

by Deanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2022 -

Deanna responded

Ralf Paty made my experience of purchasing my new Lexus exceptional. This is the second Lexus purchased at this location. The whole experience with Mr. Paty was flawless. I will be sending everyone that is buying a Lexus to him. BEST EXPERIENCE EVER!!

January 22, 2018

Finally, got that Lexus!! My salesman, Mr. Fortson is very knowledgeable, and patient. He shared a lot of information throughout the process. I was able to take my time and m More

by LIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2018

Purchase of a new vehicle by a repeat customer. We had bought a used Lexus three years ago from another dealership. Since we lived in Chattanooga we started using Lexus for our maintenance on our More

by AJ0215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2018

If you have to work a deal, this is the place! My advisor Fred Fortson earned a 5 Star because he was approachable, professional, patient & pleasant! I especially liked that I only had to deal with More

by Scott165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2018

GS 350 F Sport Salesman, Ralph Paty, knew the exact car I wanted and went above and beyond to find it. He did a very thorough job of showing me how to operate it. More

by Deb E
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2018

Delightfulcustomer Great place to buy a car. Our salesperson was very helpful in assisting us with our purchase. Fred Fortson a tru professional and not pushy at all. More

by Special321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2017

1 had went to dealership for service I was gonna be getting a new car for Christmas. I chose my salesperson of choice but was not permitted because of another salesman butted in. They mr More

by Ginny.doglover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I was supposed to have Reginald elder but Fred butted in
Jan 04, 2018 -

Lexus of Chattanooga responded

Thank you for your feedback. We’re sorry that you were unable to work with the salesperson that you had hoped to work with and apologize if there was any misunderstanding. Please contact our sales manager, Cary Smith, at 423-499-9095 so we can iron out any differences and work to earn back your business.

Jan 11, 2018 -

Ginny.doglover responded

I have tried to contact this dealer but they want return phone calls.i don’t understand why they doo like this. A person should have salesman of choice an my friends all wonder an they have bought there to. They don’t return calls,,,,

...
102
...