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Lexus of Cleveland

Cleveland, OH

Overview
Employees
Reviews
Vehicles
4.9
3,824 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,824 reviews

August 19, 2026

Jeff Miller is outstanding. Always take Great care of us. He is one of the main reasons we will buy from them again. More

by rck44134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2026 -

Lexus of Cleveland responded

Hi, thank you for your kind words; it means a lot to us! Jeff is truly passionate about providing exceptional care to our customers. We look forward to serving you again!

August 19, 2026

Already owning a Lexus and our experience with service at Lexus of Cleveland, it was a no brainer to buy our next car from there. Candice was so knowledgeable and helpful. We are so thankful for the time she More

by jkjoycer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Candice Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2026 -

Lexus of Cleveland responded

Thank you for your kind words! We are thrilled to hear that you had a positive experience with our team at Lexus of Cleveland. We take pride in our knowledgeable and helpful staff, and we are glad Candice was able to find the perfect vehicle for you. Thank you for choosing us for your car buying needs. We look forward to seeing you again in the future!

August 18, 2026

Dave was very good. Listened to what I wanted & gave me choices. Very satisfied with the entire process. More

by Dave Nyikes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kantor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2026 -

Lexus of Cleveland responded

Dave, thank you for sharing your positive experience with us, it means a lot to us. We are thrilled to hear that Dave provided you with excellent service and helped you find exactly what you were looking for. Your satisfaction is our top priority and we look forward to working with you again in the future.

August 18, 2026

Very friendly and courteous. The dealership is immaculate. Willing to help with my all my questions. More

by rhomovec
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2026 -

Lexus of Cleveland responded

Hi, thank you so much for the kind review! We take pride in providing exceptional customer service and maintaining a clean dealership. It was our pleasure to assist you with all of your questions.

August 17, 2026

Professional kind knowledgeable helpful honest eager respectful trustworthy easygoing helpful truthful reliable eager dependable nice More

by m2piazza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Candice Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah Manus
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Aug 22, 2026 -

Lexus of Cleveland responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 16, 2026

Friendly, accommodating, and thorough. Professional work is always done on time and correct. Will continue to use them for our 2011 GX and our 2025 LX. More

by davedquester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cordis Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Thadeus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2026 -

Lexus of Cleveland responded

Hello, thank you for your kind words! We are delighted to hear that you have been satisfied with our friendly service, accommodation, and thorough work. It's an honor to have your continued trust in us for both of your vehicles. Thank you for choosing us and we look forward to serving you in the future!

August 15, 2026

My wife and I purchased our very first Lexus and we were very pleased with the smooth and quick purchase process. Candice our sales lady was very personable and helpful on finding us exactly what we wanted. More

by Kpiazza69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Candice Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 16, 2026 -

Lexus of Cleveland responded

Hi, thank you so much for your kind words! We are thrilled to hear that you had a smooth and enjoyable experience at Lexus of Cleveland. Our team is dedicated to providing top-notch service and helping our customers find their perfect vehicle. We appreciate your business and hope you enjoy your new Lexus for many years to come. Cheers to many more happy miles!

August 12, 2026

We depend on the great service at Lexus of Cleveland to keep our old RX350 running smoothly and they have never let us down. Jeff Miller, our service advisor always goes the extra yard to make sure everyt More

by rsu11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 17, 2026 -

Lexus of Cleveland responded

Hello, thank you for your positive feedback, we're glad our team at Lexus of Cleveland has consistently provided excellent service. We appreciate your loyalty and will continue to go the extra mile to ensure your vehicle runs smoothly. Thank you for choosing us as your dealership, it's our pleasure to serve you.

August 09, 2026

The entire staff was a pleasure to do business with. By far, the most pleasant and easy auto purchase I've ever made. I love my new to me Lexus. The staff continue to me my needs even after the car was More

by michaeldawnr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2026 -

Lexus of Cleveland responded

Hello, thank you for your kind words! Our team is committed to making your experience smooth and enjoyable. We are thrilled that you are pleased with your new Lexus and our ongoing support. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 09, 2026

Friendly and courteous, Allison was easy to work with my used 460 was better than described!!! More

by Weller43824
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kantor
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2026 -

Lexus of Cleveland responded

Hi, we're happy you found Allison to be so supportive during your experience here at Lexus of Cleveland. Please let us know if there is anything else we can do for you; we are more than happy to help!

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