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Lexus of Cleveland

Cleveland, OH

Overview
Employees
Reviews
Vehicles
4.9
3,768 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,768 reviews

June 29, 2026

Candace was excellent. She was knowledgeable about the car, she even accompanied me to my house to make sure the Land Cruiser could fit in our garage. She is an excellent r More

by Johnwburnett114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Candice Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Panczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2026 -

Lexus of Cleveland responded

Hi, thank you for your positive feedback! We are thrilled to hear that Candace provided excellent service and helped you with your Land Cruiser. We are lucky to have her on our team and would be happy to assist you or anyone else with their car needs. Thank you for choosing Metro Lexus!

June 29, 2026

Absolutely phenomenal service Christian Miller is easily the best car sales person I’ve ever worked with and I’ve had my fair share of luxury vehicles. Lexus hands-down is the best vehicle I’ve had I love e More

by tsboumadi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2026 -

Lexus of Cleveland responded

Hi, thank you so much for your kind words and for trusting us with your luxury vehicle purchase. We are thrilled to hear that Christian and our team provided exceptional service, and we are even more delighted that you are loving your Lexus. We truly appreciate your business and hope to exceed your expectations in the future. Thank you for choosing us as your dealership!

June 29, 2026

Matt returns all calls immediately and is willing to help out with whatever question we have. More

by sandray2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2026 -

Lexus of Cleveland responded

Hi, thank you so much for your positive feedback! We are thrilled to hear that Matt has been so responsive and helpful to you. We pride ourselves on providing exceptional customer service, and it's great to know that we are meeting your expectations. Thank you for choosing our business!

June 29, 2026

Christian was extremely helpful in finding me the suv I wanted. Everyone was very professional More

by kugofish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2026 -

Lexus of Cleveland responded

Hi, thank you for your review. We strive to provide exceptional service, and we're thrilled to hear that Christian and the team were able to assist you with finding your dream SUV. It's always our goal to be professional and deliver a positive experience. We appreciate your business!

June 29, 2026

I had a great experience with Christian at Lexus of Cleveland. He was very honest, helpful, and patient and made me feel comfortable every step. I would definitely return to him if I had more car buyin More

by arapsega
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2026 -

Lexus of Cleveland responded

Hi there! We're thrilled that Christian exceeded your expectations at Lexus of Cleveland. Our team always strives to provide honest, helpful, and patient service to our customers. We're glad you felt comfortable and look forward to assisting you with any future car-buying needs. Thank you for choosing us!

June 29, 2026

The buying process went smoothly. Christan was able to acquire the exact color and package I was looking for. More

by michaelbell0068
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2026 -

Lexus of Cleveland responded

Hi, thank you for your kind words! We strive to make the buying process as seamless as possible, and we're so happy to hear that we could meet all your wants and needs. Enjoy your new car, and we look forward to seeing you again in the future!

June 29, 2026

Very friendly, greeted us right when we walked in and were taken great care of. More

by Emmettmoher02
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2026 -

Lexus of Cleveland responded

Hello, thank you for your positive feedback! We strive to provide excellent customer service and we're glad to hear that you were well taken care of during your visit. We hope to see you again soon!

June 29, 2026

We have been a long, long, time customer and would not consider anyone else. Thanks More

by tomhamilton00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2026 -

Lexus of Cleveland responded

Hello, thank you for your loyalty and support! We truly appreciate your continued business and look forward to serving you for many more years to come.

June 29, 2026

I have been working with Matt for over 10+ years and working with Metro Lexus for over 20+ years. I love Matt's hard work and professionalism. He has sold me many cars over the years. More

by GPeters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2026 -

Lexus of Cleveland responded

Hello, thank you for being a loyal customer! We appreciate your kind words and are happy to hear that Matt's hard work and professionalism have made your car buying experience a great one. We look forward to serving you for many more years to come.

June 29, 2026

Matt was no pressure and laid back from the moment we met him. We explained what we wanted out of a new car and he helped us find the perfect fit. Working with Matt was a great experience from beginning to More

by michelle.albro
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2026 -

Lexus of Cleveland responded

Hello, thank you for your kind words! It was a pleasure assisting you in finding the perfect fit. We strive to provide a stress-free car buying experience and we're thrilled that you love your new Lexus. Enjoy the ride!

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