Lexus of Cleveland

I had an great experience with Terry Ramey at Lexus of Cleveland. This is my first Lexus and I didn't know what to expect. I told Terry what I was looking for and she worked and found exactly what I was l Cleveland. This is my first Lexus and I didn't know what to expect. I told Terry what I was looking for and she worked and found exactly what I was looking for. Terry was so friendly and helpful. I will recommend Terry every time! More

I appreciated being contacted regarding the potential early termination option for a better lease. Simon was very responsive and professional throughout the process. early termination option for a better lease. Simon was very responsive and professional throughout the process. More

Colin provided outstanding customer service throughout the entire purchase process. He was professional, knowledgeable, honest, and never made us feel pressured. We purchased a Volvo for my wife, and C the entire purchase process. He was professional, knowledgeable, honest, and never made us feel pressured. We purchased a Volvo for my wife, and Colin made everything simple and stress-free from start to finish. He answered all of our questions, kept us informed, and made sure we were comfortable with every step of the process. My wife loves her new vehicle, and we couldn’t be happier with our experience. Colin is a true professional, and I highly recommend asking for him if you’re looking for a vehicle at Lexus of Cleveland. Thank you, Colin, for the excellent service! More

Katie was highly knowledgeable and absolutely a pleasure to work with. I would highly recommend her to anyone. to work with. I would highly recommend her to anyone. More

Terry is a consummate professional and was extremely kind, warm, and a pleasure to work with. She went above and beyond to make sure we got a great deal and was comfortable with every step of the proces kind, warm, and a pleasure to work with. She went above and beyond to make sure we got a great deal and was comfortable with every step of the process. If you are in the market for a Lexus, do yourself a favor and work with Terry. More

As always, Terry Ramey made my lease experience very pleasant and comfortable. She is very personable and professional. Her genuine and kind nature adds to the enjoyable experience with my purchase expe pleasant and comfortable. She is very personable and professional. Her genuine and kind nature adds to the enjoyable experience with my purchase experience with Lexus. More

The sales team was very helpful and Abid was extremely engaged and helpful even when we called him after we took the car . engaged and helpful even when we called him after we took the car . More

Sam was extremely kind and easy to work with. He was especially nice to my son as well, getting him a bandaid and Lexus teddy bear when he scraped his knee. The dealership allowed inspection unde He was especially nice to my son as well, getting him a bandaid and Lexus teddy bear when he scraped his knee. The dealership allowed inspection under the vehicle and even sent it to Toyota for a warranty repair. More

Love being back at Lexus! Katie made the process so easy and was in constant communication with me throughout the buying process. Katie made the process so easy and was in constant communication with me throughout the buying process. More

Katie is terrific. ..will definitely purchase again from LOC very soon!!! Her follow up exceeded my lofty expectations ..will definitely purchase again from LOC very soon!!! Her follow up exceeded my lofty expectations More