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Lexus of Henderson

Henderson , NV

Overview
Employees
Reviews
Vehicles
4.8
6,944 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,944 reviews

March 01, 2023

Their service department has always been helpful. They’re upfront about the work they do and always make sure that I’m informed every step of the way. More

by DIANDRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
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Mar 02, 2023 -

Lexus of Henderson responded

Thanks for the great review of Lexus of Henderson! We appreciate your support of the team.

March 01, 2023

Personable professional and welcoming entire staff made me feel like a part of the Henderson LEXUS family. Kim Tran you made this purchase so easy you are amazing thank you for looking out for me. Siri qu More

by Ramirezarlene50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim , Siri , Charlie and Tommie
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Mar 02, 2023 -

Lexus of Henderson responded

Thanks for the great feedback. We will be sure to pass along your praise to Kim. The team is glad to have you as part of the Lexus of Henderson family!

February 26, 2023

Stephen and his team are a Outstanding Customer Service Team! They always kept me updated on the repairs being done to my LX 570. More

by nwguypdx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen in the Service Dept.
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Feb 27, 2023 -

Lexus of Henderson responded

Thank you for the awesome review! It's great to hear that the team has been informative and nice to work with. See you next time here at Lexus of Henderson!

February 25, 2023

Was locked in the lot for 2 hours in the middle of the night and all they did for me was a 100 service credit More

by Algalloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Faden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Suson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryon Walters
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2023 -

Lexus of Henderson responded

I am very sorry for the issues you had when trying to retrieve items from your vehicle. I appreciate you taking the time to speak with me and accepting the credit for our services. If there is anything else I can do for you, please reach out. Thank you, Craig Kelly - Service Director - 702-228-7736

February 23, 2023

My service agent Stephen did a great job explaining why my car needed . All was fixed in a prompt manner Im very satisfied with the service. More

by JEFFMARGOLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2023 -

Lexus of Henderson responded

Thank you for working with Stephen and the Lexus of Henderson team, Jeff! We appreciate your feedback.

February 22, 2023

Lexus was very professional and prompt with her service. The courtesy vehicle was new and very nice to drive. More

by SJSCANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2023 -

Lexus of Henderson responded

We are thrilled to see that your experience working with our team was excellent! Thank you for supporting Lexus of Henderson and we will see you next time!

February 22, 2023

Outstanding service! Fast, quality, professional. Thanks to the staff for the easiness of the process. More

by Pdaisy012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2023 -

Lexus of Henderson responded

It's always our pleasure to deliver prompt service and a smooth experience at Lexus of Henderson! Safe travels from the entire team!

February 17, 2023

David was professional, communicative, explained clearly. Understanding of circumstances, polite and kind. Utmost professional with considerable knowledge of all aspects. Kept me informed every step of the More

by SAMONTOYA1@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Torrella
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Feb 20, 2023 -

Lexus of Henderson responded

David and the entire Lexus of Henderson team are thrilled to see your glowing review! Thank you so much for choosing Lexus of Henderson and please let us know if you need anything at all!

February 17, 2023

Louise was wonderful to work with. She was knowledgeable and easy to work with. Highly recommend anyone looking for a car to come to Lexus of Henderson and ask for Louise. More

by chaputgregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louise Cedula
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Feb 20, 2023 -

Lexus of Henderson responded

Thank you for recommending Louise and supporting Lexus of Henderson with a 5-star review! We're overjoyed we were able to earn your confidence. Safe travels from the entire team!

February 15, 2023

I am sure that I have made a good choice with the help of Paul Dackow to buy my used Honda with low mileage from your Dealership your Financial Service Manager Eldred Obodai did finish my purchased very Pr More

by freund334
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Dackow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eldred Obodai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2023 -

Lexus of Henderson responded

Thank you for the great review! We are glad that Paul helped you score an awesome Honda from Lexus of Henderson. We appreciate your business and these kind words. See you next time!

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