Lexus of Henderson

My experience at Lexus of Henderson has always been top notch. From purchasing the car in 2018 from Eldred Obodai to the fantastic care of Stephen DIem and Jayce Messer in the service department they make notch. From purchasing the car in 2018 from Eldred Obodai to the fantastic care of Stephen DIem and Jayce Messer in the service department they make you feel like you are the only customer there. Friendly, detailed, trusted! More

Very nice play first time go and love it very nice people always want to go thear to check for my car thanks to customer relations specialist JAYCE MESSER always want to go thear to check for my car thanks to customer relations specialist JAYCE MESSER More

Very clean and efficient.We were in and out in a timely Very clean and efficient. We were in and out in a timely manner. All employees encountered were courteous. Love our Lexus and would ever consider a Very clean and efficient. We were in and out in a timely manner. All employees encountered were courteous. Love our Lexus and would ever consider another brand. More

Good explanation of repair needed. Cost of repair and why.done in timely Manner keeps me informed of future maintenance needed in the future as well as cost why.done in timely Manner keeps me informed of future maintenance needed in the future as well as cost More

Outstanding service. Dropped car off on a Friday. They had to keep it over the weekend. They gave me a loner car. Jayce did a great job keeping me updated. They did some warranty work and 40K mile serv had to keep it over the weekend. They gave me a loner car. Jayce did a great job keeping me updated. They did some warranty work and 40K mile service. When I returned they had my car washed and to my surprise they filled up my gas tank! Amazing service. I will always take my Lexus here. Thank you More

As always, the service department crew is excellent in what they do. From ease of scheduling to drop off to pick up, they are professional, polite and accommodating. The technicians/mechanics are experts what they do. From ease of scheduling to drop off to pick up, they are professional, polite and accommodating. The technicians/mechanics are experts in their craft. Job is always straightforward and pricing is reasonable considering it’s a Lexus Dealership Service Department. Shout out to Mr. Dave Torella as he never fails to provide service excellence. Place is always clean and the crew appears they work in harmony. I trust this place a lot for my Lexus RX 350 and Toyota Rav 4. I know basics to nothing about cars. I know they are honest and will not rip me off. They never have. More

High level customer service filled with honesty, empathy, and communication. His attention to detail and follow up is recognized. Well done mate! Stephen Diem - 5 stars and communication. His attention to detail and follow up is recognized. Well done mate! Stephen Diem - 5 stars More

I took my Lexus for a dead battery after I got it replaced in 8/2019. They said my battery is holding its charge Now it died again I’m going to have to wasted another 2 hours there replaced in 8/2019. They said my battery is holding its charge Now it died again I’m going to have to wasted another 2 hours there More

Thanks so much for the great customer service! Everyone was friendly and knowledgeable. I will definitely come back from SD next time I need a car. Lexus was an amazing sales woman who knows how to close a was friendly and knowledgeable. I will definitely come back from SD next time I need a car. Lexus was an amazing sales woman who knows how to close a deal.... More

Roy Hollinger is a true problem solver and knows what customer service really means! Had some frustrating moments with an unsolved repair problem until Roy came on board. A proper resolve is Everything w customer service really means! Had some frustrating moments with an unsolved repair problem until Roy came on board. A proper resolve is Everything when dealing with car issues. More