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Lexus of Henderson

Henderson , NV

4.8
6,944 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,944 reviews

May 07, 2020

Hello,I am not satisfied with the way my Lexus ride, I am having the same problem. I even paid for a wheel alignment that I thought I shouldn't had to paid for. The car STILL pulls. Surely will haven't put More

by ZACHARITA1
Recommend Dealer
No
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Twala Wagner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Faden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Pascual
3.0
This rating includes all reviews, with more weight given to recent reviews.
Eldred Obodai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryon Walters
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Lexus of Henderson responded

Zach, would you please give me a call? We want every customer to feel confident behind the wheel and I'd like to see if there is any way that I can assist you. Thank you, Roy Hollinger - Service Director - (702) 228-7736

May 06, 2020

Tyler from the service department was great. He helped get my vehicle car battery replaced. The process was seamless and he was so kind. I hope to deal with him again in the future. More

by 1TINAMIMS
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020 -

Lexus of Henderson responded

Thank you for stopping by to commend Tyler! We are happy to hear that he made your battery replacement easy. Hope to see you again at Lexus of Henderson!

May 06, 2020

Superior customer service. Lexus of Henderson is always a pleasure to deal with. The customer service is consistently courteous, efficient and helpful. An excellent run business More

by KTBOSS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Heishman
May 07, 2020 -

Lexus of Henderson responded

Thank you for the 5-star review! It is always a pleasure to work with you here at Lexus of Henderson, and we look forward to your next visit!

May 06, 2020

Great dealership. From searching a vehicle online to scheduling a test drive on the same day. Very easy. Genuinely nice people who are trying to make the process as comfortable as possible. Thank you fo More

by THOMAS.B.THORNTON9
Recommend Dealer
Yes
Employees Worked With
Michelle Suson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martrell Fantroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2020 -

Lexus of Henderson responded

Thomas, thank you for taking the time to leave us a review! We are so glad you enjoyed working with our sales team at Lexus of Henderson. We hope that you enjoy your newly purchased vehicle, and we hope to see you again sometime!

May 05, 2020

I’ve been going to this dealership for many years. It’s very convenient and everyone is very friendly and helpful. My go-to person is David Torella and he’s always professional, courteous and knowledgeable More

by DECEMBER1863
Recommend Dealer
Yes
Employees Worked With
David Torella ??????????, Alex-he is always so courteous and professional ??????????, Chantelle-she is very knowledgeable and friendly ??????????
May 05, 2020 -

Lexus of Henderson responded

There’s nothing we love more than hearing from our customers! We're delighted that David and Alex always treat you to a five-star experience on your visits to Lexus of Henderson. It's an honor to have earned your loyal business over the years!

May 05, 2020

I bring my car in for service every 6 months.. Service starts with the first phone call .so courteous and knowledgeable and all work is completed in timely manner. I will recommend to friends. Th More

by LMHELME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Lexus of Henderson responded

Thank you for the 5-star review! We are grateful for your returning business here at Lexus of Henderson, and we look forward to your next visit!

May 05, 2020

As usual it's always a pleasure getting my car serviced at Lexus of Henderson, always courteous, respectful, and makes bringing my car in to get serviced stress free. More

by musclemilk333
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Lexus of Henderson responded

Thank you for the 5-star review! It is always a pleasure to work with you here at Lexus of Henderson, and we look forward to your next visit!

May 05, 2020

I had a very pleasant experience at Lexus of Henderson on Monday. Everyone was very nice and wore masks. It was easy and quick dropping the car off and they had it done very quickly. More

by BRIBRILV
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
May 05, 2020 -

Lexus of Henderson responded

Thank you for posting about your recent visit so that others will know what it's like to be a guest at Lexus of Henderson! We are delighted to hear that your service process was quick and easy. Hope to see you next time!

May 05, 2020

We had a great experience with this dealership. We would recommend to friends and family. Rick went above and beyond to assist us with our purchase. He made us feel comfortable even though we lived in anoth More

by Amanda Davis
Recommend Dealer
Yes
Employees Worked With
Rick White
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020 -

Lexus of Henderson responded

Amanda, thank you for the review! We are happy to hear that you enjoyed working with Rick here at Lexus of Henderson. We hope that you enjoy your newly purchased vehicle!

May 04, 2020

The crew that worked on my car was knowledgeable and professional. They were friendly and the work was completed in a timely manner. I will recommend to my friends. Thanks! More

by faviye
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Lexus of Henderson responded

We can't ask for better feedback than this! Thank you so much for trusting your vehicle with Lexus of Henderson. We truly appreciate you recommending us to your friends. Enjoy your day!

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