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Lexus of Henderson

Henderson , NV

4.8
6,952 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,952 reviews

March 01, 2020

I thought everyone was great, from Rick, Mike to twala. Very friendly and respectful. I would recommend this dealership to my family. I know you will treat them just as good. Ty More

by Ko
Recommend Dealer
Yes
Employees Worked With
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lafayette 5 stars
Mar 02, 2020 -

Lexus of Henderson responded

It means a lot to hear that our team earned your recommendation. Thank you so much for rating us five-stars and mentioning Rick, Mike, and Twala! We are glad to have you as a Lexus of Henderson customer.

February 29, 2020

Paul was extremely helpful. What he said he would do, he made sure was completed. He followed the process from beginning to end. Always keep us informed. More

by MB400
Recommend Dealer
Yes
Employees Worked With
Paul Dackow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Lexus of Henderson responded

It's fantastic to hear that Paul guided you through your car-buying experience with five-star service. Thank you so much for choosing Lexus of Henderson! We are grateful for your business and hope you absolutely love your new vehicle.

February 29, 2020

From the moment you walk in they make sure to tend to you & give you the best quality service. All departments were helpful & worked with what we needed More

by Brenda
Recommend Dealer
Yes
Employees Worked With
SIRUI
Mar 02, 2020 -

Lexus of Henderson responded

Brenda - Thank you for such an outstanding review! All of us at Lexus of Henderson are honored to have you as a loyal customer and look forward to our continued relationship.

February 28, 2020

Great customer service. Mr. Jimenez is the reason we are Lexus customers. Service dept. Is helpful, quick and efficent as well. Can't say the same for Mr. Nj, in fiance. He is very pushy and hard sell. More

by stilzr
Recommend Dealer
Yes
Employees Worked With
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommi NJ
Feb 28, 2020 -

Lexus of Henderson responded

Thank you so much for taking the time to leave us a review. We appreciate your feedback.

February 28, 2020

2019 Lexus ES 350 Excellent service my service manager David Torella is always courteous and eager to help. Would highly recommend David he genuinely cares about his cu More

by CC1101
Recommend Dealer
Yes
Employees Worked With
Eldred Obodai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2020 -

Lexus of Henderson responded

Thanks so much for taking the time to share your five-star experience with David at Lexus of Henderson! We are grateful for your business.

February 28, 2020

PAUL Dakow is an excellent asset that you have, We just bought our 3rd and 4rd car with him. He is very knowledgeable , courteous and patient with us More

by MMOHARPONCE
Recommend Dealer
Yes
Employees Worked With
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dackow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Lexus of Henderson responded

We can't thank you enough for coming back to Lexus of Henderson! It's wonderful that you can turn to Paul whenever you're in need of a new vehicle and know that you'll be well taken care of. Have a great week!

February 28, 2020

I was pleased with the service. All service was done as prescribed and they attended to two special requests I had. I've had this ES for ten years and always take it to this dealership for service. More

by FMANUS
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2020 -

Lexus of Henderson responded

We are so grateful that you trust our service team here at Lexus of Henderson! Thank you for taking the time to leave us a review. We look forward to your next visit!

February 27, 2020

Awesome service! The staff are professional, courteous and best in the business! The were flexible to accommodate my schedule and always answering all my questions! More

by TERRI.MATTHEWS
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torella
Feb 27, 2020 -

Lexus of Henderson responded

Terri, thank you for your positive feedback! We are so glad to hear that the Lexus of Henderson team always takes care of you. See you next time!

February 27, 2020

Excellent Friendly and nice ! Did a great job correcting a problem that I was having with my Bluetooth ! Everyone was great and willing to figure out this crazy More

by Spark201
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James , IT person
Feb 28, 2020 -

Lexus of Henderson responded

Thank you for reviewing us. We're so glad to hear that our team got your Bluetooth working again! See you at your next visit to Lexus of Henderson!

February 26, 2020

Service appointment I made the request for service of my car tire and I got the appointment the same day. It's a great comfort and I was very happy indeed. More

by SYLVIASHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Feb 26, 2020 -

Lexus of Henderson responded

Thank you for the 5-star review! We are so happy to hear that we were able to help you out here at Lexus of Henderson. We look forward to working with you again sometime!

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