Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Manhattan
New York, NY
538 Reviews
Lexus of Manhattan is pleased to offer Service, Parts, and Sales of New, Pre-owned and Certified vehicles. For Lexus of Manhattan customers, we are proud to offer complimentary shuttle services to and from our dealership while having your vehicle serviced with us. We also have courtesy pick-up and delivery of your vehicle as well as complimentary on-site valet parking and car washes.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 538 reviews
October 06, 2021
The staff were very respectful. The were never trying to pressure us into anything. Warren is exceptional! pressure us into anything. Warren is exceptional! More
by Thomas finlan
Employees Worked With
October 02, 2021
Warren was very helpful and responsive to my needs. I was able to confirm price, sign a binder and leave deposit remotely which saved me time and made the transaction easy. He gave me a fair price with a bit able to confirm price, sign a binder and leave deposit remotely which saved me time and made the transaction easy. He gave me a fair price with a bit of negotiation. It’s hard to trust sales people but I found Warren to be straightforward and on the level. I encountered no surprises and recommend working with him. I Appreciated his service and I actually asked him to let me know where to write a review More
by Bergermeister
Employees Worked With
September 30, 2021
Went to purchase LS460L AWD in black for list price, they said it was under priced and wanted 5k more for the car. Called Lexus of NA and NYBBB. They were reported. Predators said it was under priced and wanted 5k more for the car. Called Lexus of NA and NYBBB. They were reported. Predators More
by drsleep
Employees Worked With
Kamran Naderi
September 15, 2021
I took my car for service and had to leave it overnight. When I went to pick it up, I had to wait for 55 minutes after I paid for the service to get the car. Upon talking to the manager, he just apologized When I went to pick it up, I had to wait for 55 minutes after I paid for the service to get the car. Upon talking to the manager, he just apologized for the the delay. I will never bring my car there for service! More
by hgeager
Employees Worked With
Carmine Penella
August 27, 2021
Chris Lewis is a great salesman. He did not pressure us. He is so easy to work with!! He is pleasant and kind. Plus the car is great! He helped us set up everything! He is so easy to work with!! He is pleasant and kind. Plus the car is great! He helped us set up everything! More
by Bettyjune13
Employees Worked With
Chris Lewis
August 01, 2021
This is our second lease from Lexus of Manhattan and Warren. My husband and I are both at high-risk and Warren insisted on wearing a mask on a 91 degree summer afternoon even though he is fully vaccinat Warren. My husband and I are both at high-risk and Warren insisted on wearing a mask on a 91 degree summer afternoon even though he is fully vaccinated. He also has picked up my car from the garage every 6 months and returns it the same evening, More
by nycshrink
July 27, 2021
They were professional, friendly, and accommodating. They made the car buying process easy. Even stayed late after the dealership closed to complete the purchasing process. made the car buying process easy. Even stayed late after the dealership closed to complete the purchasing process. More
by Plouissaint
Employees Worked With
July 27, 2021
I was looking for a reliable vehicle, preferably pre-owned. The dealership provided just that and at a fair price might I add. I am very happy with my SUV! pre-owned. The dealership provided just that and at a fair price might I add. I am very happy with my SUV! More
by Liz G.
Employees Worked With
July 27, 2021
Darel Poe sales consultant was exceptionally good! Similarly the lady who walked us through the car was excellent ! Finance Manager was very professional! The whole experience was very good ! Similarly the lady who walked us through the car was excellent ! Finance Manager was very professional! The whole experience was very good ! More
by Madhu
July 27, 2021
Warren is bar none the best sales person I’ve ever encountered! His professionalism and product knowledge is superb! Warren made the process smooth and seamless. Five stars all around! encountered! His professionalism and product knowledge is superb! Warren made the process smooth and seamless. Five stars all around! More
by BBQueen
Employees Worked With
