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Lexus of Melbourne

Viera, FL

4.9
2,672 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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6927 Bromley Drive

Viera, FL

32940

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Showing 2,672 reviews

January 06, 2020

Bob, You made this to easy. My wife hates going to a Bob, You made this to easy. My wife hates going to a dealership to purchase an auto. when she said that was the nicest and most informed experience More

by rich_richardson400
Recommend Dealer
Yes
Employees Worked With
Bob McGivney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Coates-Gantt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole DeVos, Michael Hoye
Jan 16, 2020 -

Lexus of Melbourne responded

Rich, we're thrilled to hear about your wonderful experience with us. Here at Lexus of Melbourne we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

January 05, 2020

Exactly what we needed! Mandy and the whole team knew exactly what we were looking for and we’re so helpful in getting us what we needed! Thank you again! More

by jackiehon
Recommend Dealer
Yes
Employees Worked With
Mandy Patterson
Jan 16, 2020 -

Lexus of Melbourne responded

Jackiehon, we are pleased to hear of your experience with us here at Lexus of Melbourne. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

January 04, 2020

Easy of purchasing a new vehicle and maintains it. Tom made it easy and we finally met Mike in person. 🤗 Top notch professionals, truly concerned with our needs. We are customers for life. We’re very More

by Jmorgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Bozorg, Tom Hakimi, Mikel Retz
Jan 16, 2020 -

Lexus of Melbourne responded

Here at Lexus of Melbourne, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

January 04, 2020

Great Custome Service, Great Vehicles! Got the vehicle that I wanted at a fair and reasonable price. No dealership or the personal that work there have been more accommodating or fun, yet p More

by OdysseySusan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : FRANK LEE
Jan 16, 2020 -

Lexus of Melbourne responded

Thank you so much for your kind words about your experience here at Lexus of Melbourne. We try every day to satisfy our customers and it’s always nice to know when we succeed. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

January 03, 2020

Service is top notch Jamie takes the time to ensure each person understands and feels comfortable with the service. The ability to use a loaner car is invaluable for a wor More

by Steph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Coates-Gantt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2020 -

Lexus of Melbourne responded

Steph, thank you for your great feedback! Our team here at Lexus of Melbourne sets a high standard of excellent customer service and we're glad to hear your experience reflected this!

January 01, 2020

Evaluation Very accomiodating whether Very helpfully whether you wait or need a loner. All work is quality and done right the first time. Have been a customer More

by Rora221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Hakimi
Jan 16, 2020 -

Lexus of Melbourne responded

Thank you for your great feedback! Our team here at Lexus of Melbourne sets a high standard of excellent customer service and we're glad to hear your experience reflected this! It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

December 31, 2019

Great experience buying a new ES300h Mandy did a great job explaining the features of the vehicle and our choices from what was available in stock. When we didn't want to buy at the firs More

by krehbielje
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McGee, Mandy Patterson
Jan 16, 2020 -

Lexus of Melbourne responded

Thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Lexus of Melbourne to have earned it.

December 31, 2019

John H. Cuestas We met John outside and asked about any used cars available. Particularly a Lexus SUV. We recently purchased a used one in New Jersey and were very ha More

by Marci1145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole DeVos, John Cuestas
Jan 16, 2020 -

Lexus of Melbourne responded

Marci, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 31, 2019

Superior Sevvice This dealership is warm and welcoming without being pushy. Rob Lamarr and Nicole were very knowledgeable and professional. Rob answered all our questi More

by dennis.bernard02
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2020 -

Lexus of Melbourne responded

Dennis, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 29, 2019

Nice working witprofessionals Everyone Paid attention to all my questions .you have a great team. the cars keep getting better and better. rob and nicole were a pleasure to work wi More

by pknapp32940
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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