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Lexus of Melbourne

Viera, FL

4.9
2,674 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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6927 Bromley Drive

Viera, FL

32940

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Showing 2,674 reviews

September 01, 2019

He went the extra mile Robert Lamar was the best salesman we have ever encountered he went the extra mile as far as the paperwork that he would not of had to have done for More

by Silverfox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2019 -

Lexus of Melbourne responded

Thank you for your positive review. We're glad to hear that you found our team here at Lexus of Melbourne so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

August 30, 2019

Amazing! Thank you to everyone at Lexus of Melbourne, especially Virginia Poole, who did an extraordinary job. I appreciate all the staff there.... You all ar More

by winelover482003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Berins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole DeVos
Sep 02, 2019 -

Lexus of Melbourne responded

Hello, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2019

Awesome service From the time that I arrived until the time I left, everything was perfect. I was greeted with a smile and offered refreshments while I waited, not t More

by Lexusrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisa Falcon
Aug 30, 2019 -

Lexus of Melbourne responded

Hello, it's experiences like yours that really keep us motivated! We are always more than happy to assist you if anything else comes up. Take care!

August 28, 2019

AMAZING SERVICE This dealership is the best one I have visited so far. I came in only to test drive a vehicle, with the slight possibility of buying one, but I was on More

by hawkins2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hakimi
Aug 30, 2019 -

Lexus of Melbourne responded

Hello, thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know!

August 27, 2019

Always Exceptional Service We are always extremely pleased with the professional, friendly and exceptional service we receive from Mike Retz and Lexus of Melbourne! Mike always More

by kmelanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikel Retz
Aug 30, 2019 -

Lexus of Melbourne responded

Thank you so much for your positive comments about Lexus of Melbourne! If you have any further questions, please give us a call. We're always happy to help!

August 26, 2019

Friendly and Professional First time purchase from this dealership. Friendly, courteous and patient employees. Mandy was extremely knowledgeable and answered all questions thor More

by A&B123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Bozorg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandy Patterson
Aug 30, 2019 -

Lexus of Melbourne responded

Hello there, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Please don't hesitate to reach out if there's anything we can do for you. Take care.

August 24, 2019

Great car buying experience at Lexus of Melbourne Lexus of Melbourne and staff did a fantastic job in providing me a great experience when purchasing my new Lexus. Our guy Tom Hakimi was professional, More

by Sushigirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole DeVos, Tom Hakimi, Elisa Falcon
Aug 30, 2019 -

Lexus of Melbourne responded

Thank you so much for your feedback about Lexus of Melbourne! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

August 24, 2019

Elisa was Great!! Elisa explained everything to me and was very helpful with my service. I am going to request her again and again. Thank you very much! More

by Maureen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisa Falcon
Aug 30, 2019 -

Lexus of Melbourne responded

Hi Maureen, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2019

Service experience Steve was very knowledgeable and friendly. Wait time was under an hour. Car was washed and vacuumed complimentary. Everyone was very accommodating. More

by Heartlite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Lasker
Aug 30, 2019 -

Lexus of Melbourne responded

Here at Lexus of Melbourne, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

August 24, 2019

Exceptional Service Ruben and Lexus of Melbourne give exceptional service. They are always thorough and quick and give a loaner car if you request one in advance if your More

by Lexus lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2019 -

Lexus of Melbourne responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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