Lexus of Melbourne

LOVE MY NEW LEXUS I have admired the Lexus for a long time. Now thanks to Keith Croft at Lexus of Melbourne I know what a luxurious car it is. Keith was very instrume I have admired the Lexus for a long time. Now thanks to Keith Croft at Lexus of Melbourne I know what a luxurious car it is. Keith was very instrumental in my decision to purchase the car. Keith is personable, very knowledgeable and passionate about the Lexus and dealership. There was no usual sales pressure only encouragement. A class act from hello to "welcome to the Lexus family". Thank you Keith Croft. Barbara Basile More

First oil change and question about a rear sensor John and Carl in service we’re both professional and concerned. The RX 350 was not purchased at Melbourne Lexus. John and Carl are helping us rectify John and Carl in service we’re both professional and concerned. The RX 350 was not purchased at Melbourne Lexus. John and Carl are helping us rectify the problem. My wife and I will be loyal customers from now on. More

GREAT customer service! Rubin Bustos is fantastic to work with. He scheduled my vehicle for service and handled my concerns with excellent customer service and professionali Rubin Bustos is fantastic to work with. He scheduled my vehicle for service and handled my concerns with excellent customer service and professionalism . While I was waiting, I asked to speak with someone regarding an extended warranty on my vehicle. I spoke to someone there several months ago, but did not get clear answers and had not purchased a plan. Rubin introduced me to Nicole DeVos who is also an excellent employee. She answered all of my questions with extended knowledge of the service plans available through Lexus. Thank you both for making my experience a pleasant one! More

10000 mile service I was very pleased with the service visit. Everything was efficient from setting the appointment, dropping the car off, having a loaner car available I was very pleased with the service visit. Everything was efficient from setting the appointment, dropping the car off, having a loaner car available and picking up my car after service was completed. More

Excellent Experience Third car purchased from Robert LaMarr and will go back when it is time for the fourth. Gives you 110% , extremely customer oriented and is simply a Third car purchased from Robert LaMarr and will go back when it is time for the fourth. Gives you 110% , extremely customer oriented and is simply a very caring person. For a customer who is not that tech savey, Robert took the time to not only explain the new bells and whistles but set the systems up so they were operational prior to leaving the dealership. Whole process of buying the car was quite enjoyable! More

First time service appointment Steve was Very friendly efficient and fast wouldn’t hesitate to recommend Lexus of Melbourne great experience. Will be back for next scheduled servic Steve was Very friendly efficient and fast wouldn’t hesitate to recommend Lexus of Melbourne great experience. Will be back for next scheduled service appointment. More

Service replacement Battery and fix paint Was able to get service which was not schedule and since vehicle was in for battery replacement had some scratches fixed and buffed out. service was Was able to get service which was not schedule and since vehicle was in for battery replacement had some scratches fixed and buffed out. service was completed quickly while I waited since this was unscheduled. Great Job and paint was perfect ! More

Mr. Keith Croft. was very helpfull and we enjoyed doing business and with Mr Juan Illera. Muchas gracias a todos en el diller que nos ayudaron y muy pronto podre darles mas informacion de esta experiencia business and with Mr Juan Illera. Muchas gracias a todos en el diller que nos ayudaron y muy pronto podre darles mas informacion de esta experiencia cuando conozca mas mi nuevo XN300 Lexus. . More

Fantastic! Our experience exceeded expectations and we are so happy with our new vehicle. Virginia and Sean did a great job. Smiles all around. Thank you! Our experience exceeded expectations and we are so happy with our new vehicle. Virginia and Sean did a great job. Smiles all around. Thank you! More

Fantastic car, service and customer care This is the fourth car we have purchased from Bob LaMar at Lexus of Melbourne. Bob has always been great to work with and goes the extra mile to make This is the fourth car we have purchased from Bob LaMar at Lexus of Melbourne. Bob has always been great to work with and goes the extra mile to make sure that everything comes out right. We have been very happy with him, he has always exceeded our expectations. The Lexus dealership in Melbourne is just a great place to purchase your car and to have it serviced, the staff there is incredible, they really know how to take care of their customers and their customer's cars. More