Lexus of Melbourne

GREAT Experience! Virginia was a total pleasure to work with. Great service and very helpful, to be able to explain how things worked. Great personality and a lot of fu Virginia was a total pleasure to work with. Great service and very helpful, to be able to explain how things worked. Great personality and a lot of fun. Would work with her again More

Excellent car buying experience. This by far was the best car buying experience I have ever had. Virgina took great care of me right from the start. I was looking for a used Tahoe t This by far was the best car buying experience I have ever had. Virgina took great care of me right from the start. I was looking for a used Tahoe that they had on their lot and I was able to take it home over night and really see how I liked it. The buying process was fast and easy and they even let me swap out my rims from my trade in and put them on my new car. I plan on buying my next car from them as well. More

Great customer service I bought my Lexus here some time ago. The service is great and I have no surprises when I pick-up my car, I receive great communication about my car s I bought my Lexus here some time ago. The service is great and I have no surprises when I pick-up my car, I receive great communication about my car service status and the car is ready when promised. More

Exceptional customer service This is my first Lexus and my first hybrid. I do not live in the Melbourne area and drove over 400 miles to purchase the vehicle. Keith Croft made su This is my first Lexus and my first hybrid. I do not live in the Melbourne area and drove over 400 miles to purchase the vehicle. Keith Croft made sure it was ready for me and stayed late to attend to the details of the purchase. He was very helpful in explaining some of the key features of the hybrid and making me feel at ease behind the wheel. There were some paperwork issues and Nicole DeVos went over and above to get them fixed. I just wished I lived near the dealership so I could take advantage of the benefits of dealing with Lexus of Melbourne. More

Satisfaction This is my third Lexus, first from Lexus of Melbourne. We were very impressed with the staff and especially with Shane Singer. There was no pressure This is my third Lexus, first from Lexus of Melbourne. We were very impressed with the staff and especially with Shane Singer. There was no pressure to make a decision. More

2019 RX 350 This is my fourth Lexus, all from Lexus of Melbourne. I am extremely impressed with all aspects of this dealership and the staff. I truly appreciate t This is my fourth Lexus, all from Lexus of Melbourne. I am extremely impressed with all aspects of this dealership and the staff. I truly appreciate the effort of Rob Lamar to get me into my new 2019 RX 350. Rob made the process exceptionally easy from finding me the color and options I wanted, earmarking the incoming car for me and getting me an exceptional deal! When I picked up the car Rob went through all the features and made sure I understood. Thanks Lexus of Melbourne for your service through my past three vehicles. I truly look forward to continuing my experience with you!! More

Excellent Experience Everybody listened to what we were trying to accomplish and helped us achieve our goal. Never felt pressured to make a decision. Received highest le Everybody listened to what we were trying to accomplish and helped us achieve our goal. Never felt pressured to make a decision. Received highest level of attention. More

Great working with Keith Keith handled everything very professionally. He answered all questions and didn’t seem to rush us. The dealship was congenial during computer shut do Keith handled everything very professionally. He answered all questions and didn’t seem to rush us. The dealship was congenial during computer shut down. Overall a satisfactory experience. More

Super, courteous, fast service We wanted a new RX 350, and he was very responsive to our requests and got us through the boring parts quickly and efficiently. He was thorough and c We wanted a new RX 350, and he was very responsive to our requests and got us through the boring parts quickly and efficiently. He was thorough and checked in with us to make sure things were going well after we left the dealership. More

My experience working with Steve Lasker. Steve understands his customer's needs and provides the level of service that we are accustomed to each visit. My loaner car was ready when I arrive a Steve understands his customer's needs and provides the level of service that we are accustomed to each visit. My loaner car was ready when I arrive and my vehicle was serviced promptly which is important as it does not affect my business schedule. Great service! More