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Lexus of Melbourne

Viera, FL

4.9
2,672 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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6927 Bromley Drive

Viera, FL

32940

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Showing 2,672 reviews

December 17, 2018

John Lohne John is always knowledgeable, helpful, honest and professional. He is an asset to the Lexus Company and my preferred Service assistant when my Lexus More

by LaLa25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole DeVos
Dec 20, 2018 -

Lexus of Melbourne responded

Thank you so much for your kind words about your experience here at Lexus of Melbourne. We try every day to satisfy our customers and it’s always nice to know when we succeed.

December 17, 2018

Excellent service ast Lexus of Melbourne I want to thank Michal Green and Keith Croft for their professional and excellent sales and presentation during my recent purchase of a 2016 RX 350 an More

by Win 2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2018 -

Lexus of Melbourne responded

It really means a lot to us that you took the time to write such a positive review about Lexus of Melbourne so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

December 15, 2018

Outstanding Service! We love Lexus of Melbourne! The service is absolutely outstanding! We purchased our first Lexus vehicle at Lexus of Melbourne after having horrible More

by Michele H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl / Mechanic, Tom Hakimi
Dec 20, 2018 -

Lexus of Melbourne responded

Michele, it really means a lot to us that you took the time to write such a positive review about Lexus of Melbourne so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

December 14, 2018

Customer service Everyone is friendly and helpful. Have a question, they’ll find your answer. We’ve purchased a second car from this dealership and the service departm More

by mmoffitt
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole DeVos, ALEC LAFLORE
Dec 17, 2018 -

Lexus of Melbourne responded

Hello, we are glad we could help! We look forward to your next visit! Take care!

December 14, 2018

Sale and Service of New ES 350 Lexus of melbourne's Sales and Service are totally outstanding. Tom M. in sales and John L. in Maint. have provided excellent service. I would recomme More

by bryce22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Hakimi
Dec 20, 2018 -

Lexus of Melbourne responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Lexus of Melbourne. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

December 13, 2018

Great service Provide great pick up service. Easy to communicate with. Very responsive. Suggest things to customer that ensure you are driving a safe reliable ve More

by Chas444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikel Retz
Dec 17, 2018 -

Lexus of Melbourne responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 13, 2018

GREAT and SMOOTH experience!! We had been thinking about purchasing a new car and the Lexus LC500 was at the top of list. Once we talked with Keith Croft we knew our search was ov More

by KCtruckguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2018 -

Lexus of Melbourne responded

Hello, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Lexus of Melbourne

December 12, 2018

Helpful and fun! We arrived not knowing exactly what we were looking for. We knew we needed a new car. With the help of Kieth and TJ we found the perfect car for us! More

by Joe490
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2018 -

Lexus of Melbourne responded

Thank you so much for your kind words about your experience here at Lexus of Melbourne. We try every day to satisfy our customers and it’s always nice to know when we succeed.

December 11, 2018

Excellent Service Department Ms. Elisa Falcon and the entire service department at Lexus of Melbourne are very helpful and provide an excellent service experience for me as a loya More

by Lexus of Melbourne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisa Falcon
Dec 17, 2018 -

Lexus of Melbourne responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Melbourne! If you have any further questions, please give us a call. We're always happy to help!

December 11, 2018

Superior service Another great service experience for my wife and I at Lexus of Melbourne. Jon Lohne always takes great care of us in every aspect of our visit. If yo More

by Doctor Drew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2018 -

Lexus of Melbourne responded

Hello, we are glad we could help! We look forward to your next visit! We hope to see you soon!

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