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Lexus of Melbourne

Viera, FL

4.9
2,672 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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6927 Bromley Drive

Viera, FL

32940

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Showing 2,672 reviews

July 15, 2018

Repeat Customer We purchased our first Lexus from Lexus of Melbourne in 2014 after co-workers recommended the dealership. We have been very happy with the car and the More

by BJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Colón
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2018 -

Lexus of Melbourne responded

Dear BJ, Thank you for your continued loyalty to Lexus of Melbourne. We appreciate your review and your satisfaction with your Sales Consultant Alex Colon and Service Adviser John Lohne. Please do not hesitate to call or stop by the dealership, should you have any questions or require further assistance. Remember our free weekly car wash and free pick up and delivery for service.

July 15, 2018

Everything considered, a pleasant experience An enjoyable experience with Bob McGivney, our salesman. Friendly, knowledgeable and helpful, he made the buying experience comfortable. I have been More

by Jetsetters 2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob McGivney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2018 -

Lexus of Melbourne responded

Dear Jetsetters2, Thank you for choosing Lexus of Melbourne, we appreciate your very kind and open review. Bob is the quintessential professional, dedicated to an elevated customer service standard. Please do not hesitate to call or stop by the dealership if you have any questions or need further assistance. Remember, our free weekly car wash and free pick up and delivery for service. Bob and all the Team at Lexus of Melbourne appreciate your business.

July 15, 2018

Automobile Purchase A pleasure dealing with Lexus of Melbourne. Excellent products, friendly service, and knowledgeable employees. If you are looking for competitive pric More

by msdog66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2018 -

Lexus of Melbourne responded

Dear msdog66, Thank you for choosing Lexus of Melbourne. We appreciate your glowing report especially Keith; who strives to make your car purchasing experience excellent. Should you have any questions or require assistance, please do not hesitate to call or stop in anytime. Please remember our free weekly car wash and free pick up and delivery for service.

July 15, 2018

New car Had a great experience buying a car for my daughter. Easy transaction and no pain . Keith willing to deal and gave us a great price . More

by Alvarez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2018 -

Lexus of Melbourne responded

Dear Alvarez, Thank you for choosing Lexus of Melbourne. It gives us great pleasure knowing your experience was excellent. Keith is a dedicated professional with a history of elevating expectations. Thank you for your very positive review. Please remember our free weekly car wash and free pick up and delivery within 100 miles of the dealership.

July 13, 2018

Best service ever!!! From beginning to end the proccess was smooth and fun. Bob was great!!! I will recommend lexus of Melbourne to all my friends!!! Thanks guys!!! More

by Sharon McGee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob McGivney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2018 -

Lexus of Melbourne responded

Dear Sharon, Welcome to the Lexus Family, we appreciate your fantastic review. We strive to elevate your expectations; we are pleased that Bob accomplish the mission. Thank you for choosing Lexus of Melbourne, please remember our free weekly car wash and free pick up and delivery for service.

July 13, 2018

Good Listeners / Great Care I was not comfortable with the car I had, once Edward hear my concerns, he and Bob worked hard and fast to eliminate my concerns. My new ( used vehic More

by Cat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Berins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob McGivney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole DeVos
Jul 13, 2018 -

Lexus of Melbourne responded

Dear Cat, Welcome to the Lexus family, we are very pleased you had such great experience with us. Finding a car you love and are comfortable in, is our goal. We are very blessed to have Ed as our GSM, and Bob is one of our top Sales Consultants. Thank you for choosing Lexus of Melbourne, please remember out free weekly car wash and free pick up and delivery for service.

July 13, 2018

Excellent! Thank you Tom for your level of excellency and professionalism!! Thank you so much for your patience in working with us! I will buy my next vehicle w More

by Jcontri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hakimi
Jul 13, 2018 -

Lexus of Melbourne responded

Dear Jcontri, Welcome to the Lexus Family, we appreciate you taking the time to post your very positive review. Tom is a top Sales Consultant, we are very pleased he made your experience excellent. Thank you for choosing Lexus of Melbourne, please remember our free weekly car wash and free pick up and delivery for service.

July 13, 2018

EXCELLENT I drove 400 + miles because of the relationship Keith Croft started with me via text and email. It was the absolute best experience EVER purchasing a More

by Rocco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2018 -

Lexus of Melbourne responded

Dear Michael, We are very impressed and appreciative, that you drove 400+ miles to purchase your car from Lexus of Melbourne. Thank you for your fantastic review, Keith is one of our top Sales Consultants. We are very happy your experience was the best EVER. Thank you for choosing Lexus of Melbourne, please remember our free weekly car wash (when you are in town).

July 12, 2018

Wonderful experience My wife and I were overwhelmed with the amazing service from Virginia Poole and Nicle DeVos who went way past the extra mile to help us find rebates a More

by Fidlstrings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Berins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole DeVos
Jul 13, 2018 -

Lexus of Melbourne responded

Dear Fidlstrings, Thank you for choosing Lexus of Melbourne. We are very pleased you has such an amazing experience with Virginia and Nicole, Ed is a fantastic GSM and a wealth of knowledge. Please remember our free weekly car wash and free pick up and delivery for service. We appreciate you recommending us to friends and family.

July 12, 2018

Sales and Service at Lexus of Melbourne always 5 star, Exceptional service, completed ahead of schedule! Ruben was ready for me when I arrived with great turnaround time! My great salesman, Tom, also stopp More

by LME2800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Hakimi
Jul 18, 2018 -

Lexus of Melbourne responded

Dear LME2800, Thank you for your review and 5 star endorsement, We are very proud that our Service Department maintains a 5 Star rating, Ruben directly impacts that rating with his outstanding customer service standards. Please remember our free weekly car wash and free pick up and delivery for service.

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