Lexus of Melbourne

What a pleasant surprise! I was only planning to test drive a Lexus today but once I met Keith, everything changed. He was so kind and patient and truly had my best interest at I was only planning to test drive a Lexus today but once I met Keith, everything changed. He was so kind and patient and truly had my best interest at heart. You hear a lot about the car buying experience, but I can tell you my family and I will be coming back to Lexus of Melbourne for their amazing customer service! More

New vehicle Thank you so much to the entire dealership staff for helping us with our new vehicle lease. We had the opportunity to experience amazing and also a D Thank you so much to the entire dealership staff for helping us with our new vehicle lease. We had the opportunity to experience amazing and also a December to remember! More

Excellent This is our third Lexus. We love Tom Hakimi. We would never go anywhere else. Thanks Tom we appreciate you! Love Lexus Customers for Life! This is our third Lexus. We love Tom Hakimi. We would never go anywhere else. Thanks Tom we appreciate you! Love Lexus Customers for Life! More

It was a pleasure I went in got my loaner went home and got the call my car was ready. Totally awesome. Thank, Elisa for all your efforts and the coffee and donuts too. I went in got my loaner went home and got the call my car was ready. Totally awesome. Thank, Elisa for all your efforts and the coffee and donuts too. More

AWESOME Experience This was by far our absolute best experience in purchasing a new car. Very professional, and completely hassle free. It was very quick and no pressu This was by far our absolute best experience in purchasing a new car. Very professional, and completely hassle free. It was very quick and no pressure at all. Each and every individual we came in contact with were extremely knowledgeable and professional. We had several choices including a Lexus dealership one half mile from our home but we chose to drive an hour away and we're glad we did. This is truly a class act dealership and we're looking forward to working together. More

Excellent car buying experience!! When we entered the showroom we were greeted by a friendly salesman named John, his personality and honesty are what stood out most. He assisted my wi When we entered the showroom we were greeted by a friendly salesman named John, his personality and honesty are what stood out most. He assisted my wife and I with our new car purchase, he was extremely knowledgable in all facets of the car buying process, from selecting the right vehicle to financing options and warranty info. I honestly believe if John were not our salesman, we would not have made the purchase that day. He made the entire experience fun and stress free!! Most importantly, he kept us within our budget!! If you're considering buying a Lexus, new or used, go see John Cuestas, he's been doing this a long time and is second to none in the business. Even the service and car washes have been a pleasurable experience. Their service department is also excellent, they have a beautiful, clean modern waiting area set up with a kid friendly room and a wet bar area that has a cooler filled with water and soft drinks and even a coffee machine that makes lattes, all as a courtesy to their customers! A true 5 star dealership in every category! More

My visit was wonderful It was wonderful to be at this dealership!!! We have had Lexus cars since 91. Always happy. But this group of people really were nice and had a lot pa It was wonderful to be at this dealership!!! We have had Lexus cars since 91. Always happy. But this group of people really were nice and had a lot patience with us. And went out of there way to make sure we were happy with our new Lexus. Thank you Keith and Casey. I love my new car. More

Leasing with a great selection and sound advice. We appreciate the straightforward advice from our salesperson. There were choices and lease options that he explained very well, and we feel we made t We appreciate the straightforward advice from our salesperson. There were choices and lease options that he explained very well, and we feel we made the best choice with solid advice. There was no pressure, and as always their facility is very inviting. This is our fifth Lexus in 7 years, we could choose most any vehicle, but the overall quality of the entire experience brings us back over and over. They even let me borrow the giant red bow to take a photo in our driveway! Always above and beyond, that's Lexus of Melbourne. Thanks again to Robert LaMarr and the staff. More

Lexus of Melbourne - Oustanding Our experience at the Lexus of Melbourne dealership is exceptional! The customer service is second to none, everyone is genuine. Thank you Lexus, Our experience at the Lexus of Melbourne dealership is exceptional! The customer service is second to none, everyone is genuine. Thank you Lexus, Windfred & Denise Smith More

Best customer service ever When I made the appointment I didn't know I had to work that day, but as it turned out I was called in to work, the dealership had a very nice gentlem When I made the appointment I didn't know I had to work that day, but as it turned out I was called in to work, the dealership had a very nice gentleman take me to work. They also had my car delivered to my office before I got off work. Thank you for all the help. More