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Lexus of Melbourne

Viera, FL

4.9
2,672 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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6927 Bromley Drive

Viera, FL

32940

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Showing 2,672 reviews

June 19, 2016

A True Customer for Lif Since the mid-90s I have purchased or leased seven Lexus vehicles from Lexus of Melbourne. These have included ES, GS, and LS models with the last two More

by frank.watkins.1232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Toker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2016 -

Lexus of Melbourne responded

Frank, thanks so much for taking the time to share your review with us! We're thrilled to hear you've had such great experiences with us throughout the years. It's our pleasure to serve you and make sure you receive great customer service. We look forward to seeing you again!

June 18, 2016

Excellent From start to finish everything went very smoothly. This is my fifth Lexus and I have purchased a number of dealerships and they have been very good More

by Ricassoinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hakimi
Jun 21, 2016 -

Lexus of Melbourne responded

I am very pleased to see that your purchase with us went so well! We work tirelessly to ensure that our customers have the best experience while visiting our dealership and I am happy to see that our hard work has paid off. Thank you for sharing your review! We truly appreciate your business. - TR Page, Owner/GM, reviews@lexusmelbourne.com, 321-254-7878

June 18, 2016

Best in Brevard in my books I have had a relationship with Lexus of Melbourne for the last 10+ years. These folks will take care of you like family, from sales to service. My s More

by Carol Ressler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Retz-best service!!
Jun 21, 2016 -

Lexus of Melbourne responded

Carol, thanks so much for your review! We're happy to take care of you like family when you visit us. We sincerely appreciate your continued business and we look forward to assisting you in the future.

June 16, 2016

Car buying and servicing I have been a customer for over 7 years. I have purchased 3 Certified Preowned cars from Alex and the experience has always been wonderful. Everyone More

by lovelexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Colón
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2016 -

Lexus of Melbourne responded

Thank you so much for your review! We love to hear when our employees are able to give you a wonderful experience. We take pride in our friendly staff, and we are happy to hear that everyone was to do things correctly. Let us know if you need any help in the future.

June 14, 2016

Fast Service and Always thinking ahead! In and out in couple of hours.... John took care of everything. Car was returned, no issues, and freshly cleaned. John reminded me the next service is More

by Jerrysellshomes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2016 -

Lexus of Melbourne responded

Thank you for your positive review Jerry! We are happy to hear that John was able to take care of everything. We want to keep seeing us when your car needs it, and the best way to do that is to make sure you know when you will need to see us again. We always want to make sure that you and your are taken care of. Thanks again, and we'll see you in the future!

June 13, 2016

Best car buying experience we have ever had We stopped by to check out the size of sedans only and left with a new car ! Tom greeted us at the door when we arrived with our young daughter & pupp More

by Gill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan, Tom Hakimi
Jun 13, 2016 -

Lexus of Melbourne responded

Thank you for taking the time to leave such a wonderful review! It is our absolute pleasure to provide you with an excellent experience. Tom and the team will be very pleased to hear your kind words. Please feel free to let us know if there is anything we can do for you. We greatly appreciate your business and hope to see you again in the future.

June 13, 2016

Impressed and Convinced After our son raving about his Lexus for the last two years, we decided to go shopping for a new car. We were greeted by Keith Croft, our salesman, a More

by 2 old folks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2016 -

Lexus of Melbourne responded

Thank you for leaving a great review and recommendation! We are pleased to hear Keith went above and beyond to provide you with a fantastic experience. Keith is a great man who enjoys going the extra mile for all his customers and will be very happy to hear your kind words. We appreciate your business and hope to see you again in the future.

June 12, 2016

Lexus Family Great experience on purchase of GS350 just 2 months after buying a NX200t. Alex Colon is the best sales person and should be rewarded for closing diff More

by JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sean Magee
Jun 13, 2016 -

Lexus of Melbourne responded

Congrats on your new GS350! We are pleased to hear Alex provided you with an excellent experience. He will be very happy to hear your kind words. We appreciate your business and look forward to seeing you again in the future.

June 11, 2016

Quality Dealership This dealership has all the elements for greatness. Esthetically attractive, with Lexis inside what more could ask? How about service? Top of the line More

by JJJohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hakimi
Jun 12, 2016 -

Lexus of Melbourne responded

We are happy to see that your experience with Tom has lead to getting your new Lexis ES 350! We also want to thank you for taking the time to post your review as well. We look forward to being your lifetime dealership!

June 11, 2016

Busy day - shorter wait time ! ! When I brought my car in for my ten thousand mile checkup, I said to Mr. Lohne that "this was the busiest day I have ever seen, in all my years with L More

by John Santoro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2016 -

Lexus of Melbourne responded

John, we want to make sure that you are more than "a happy camper" every time you come in! We're happy to see that you we're taken care of efficiently. Your time is important to us! Thank you for your review!

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