Lexus of Melbourne

Outstanding Service in a Time of Need Having to make an emergency Family trip out of town on very short notice, I called my Service Representative, John Lohne, and he worked my needed serv Having to make an emergency Family trip out of town on very short notice, I called my Service Representative, John Lohne, and he worked my needed service into the schedule within a few hours on the same day. The service was completed and I was able to attend to my emergency travel in a very timely manner. Thank you Lexus and John Lohne for outstanding Customer Service. More

10000 service excellent service, fast and efficient. The service is the primary reason that I go to the Melbourne instead of Orlando. The sales team needs to take excellent service, fast and efficient. The service is the primary reason that I go to the Melbourne instead of Orlando. The sales team needs to take lessons from the service department. More

The Red Carpet Experience! I found that the entire staff at Lexus of Melbourne to be helpful with no pressure. I have purchased several vehicles in this area and I have experien I found that the entire staff at Lexus of Melbourne to be helpful with no pressure. I have purchased several vehicles in this area and I have experienced the best service in the sale and service afterwards. They know how to treat their customers and make you feel welcome and part of the "Lexus" family. More

Faith in a Dealership I am pleased to call Lexus of Melbourne my go-to dealership. I purchased the car from them used and have all service requirements since performed at I am pleased to call Lexus of Melbourne my go-to dealership. I purchased the car from them used and have all service requirements since performed at the service department. John Lohne has treated me like a family member and I am honored to call him a friend. His service department is competent and efficient. So much so, I choose to drive 70 miles for service even though I have other options locally. More

Excellent customer service... As always!!! Another great job by Jaime and the rest of the service department crew, on the service of my 2015 ES. Thank you so very much!!! Another great job by Jaime and the rest of the service department crew, on the service of my 2015 ES. Thank you so very much!!! More

Excellent Service After testing several different SUV's from Mercedes to BMW the Lexus RX350 was the best choice for me. Finding a new vehicle can be stressful & overw After testing several different SUV's from Mercedes to BMW the Lexus RX350 was the best choice for me. Finding a new vehicle can be stressful & overwhelming but the staff at Lexus of Melbourne made my experience much easier. A special thanks to Tom Hakimi . Tom is a very knowledgably sales man who follows through with ever request. I highly recommend him. More

Satisfied customer. An excellent job and great courtesies.Highly recommended and very satisfied.Employees in general were willing to help and provided transportation to a An excellent job and great courtesies.Highly recommended and very satisfied.Employees in general were willing to help and provided transportation to allow us have lunch . No waiting and the car delivered expeditiously. More

Leasing a new car Keith was great. Leasing a new car is never a totally pleasurable experience, but Keith did a great job. He was very patient in explaining all the fea Keith was great. Leasing a new car is never a totally pleasurable experience, but Keith did a great job. He was very patient in explaining all the features of the new vehicle. More

Great dealership!!! I have been a loyal customer of the dealership since 2000. Tom Hakami has worked with me on many car purchases through the years. He is always been a I have been a loyal customer of the dealership since 2000. Tom Hakami has worked with me on many car purchases through the years. He is always been a pleasure to work with. I have never worked with any car dealership that takes care of their customers like Lexus of Melbourne. Jamie in service is awesome. Whenever I go to the dealership everyone is always there to help. It has been a pleasure to do business here and I would recommend the dealership to anyone. More

Excellent customer service! Love our NX 200t This is our 4th car purchased or leased from Lexus of Melbourne. We just leased a brand new and gorgeous NX 200t. Also dealt with Jamie in finance a This is our 4th car purchased or leased from Lexus of Melbourne. We just leased a brand new and gorgeous NX 200t. Also dealt with Jamie in finance and between our salesman, Tom and Jamie, we worked an excellent deal for our trade and new lease! Their customer service, kindness and professionalism cannot be surpassed. Thank you, everyone at this dealership for making our buying experience wonderful, and for your great service department as well!!! We will DEFINITELY buy/lease from your dealership again. More