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Lexus of Melbourne

Viera, FL

Overview
Employees
Reviews
Vehicles
4.9
2,674 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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6927 Bromley Drive

Viera, FL

32940

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Showing 2,674 reviews

July 02, 2022

Great job by all. Thank you for getting me out quickly. Keith and John did an excellent job handling my needs. More

by Overdejobatista
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Job Salazar gets 5 stars, Larry Plotnik
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Jul 04, 2022 -

Lexus of Melbourne responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jul 04, 2022 -

Overdejobatista responded

I would like to know if by any chance anybody has checked the owners bag in the glove compartment. I accidentally left my handicap hang tags registrations in the bag. Is there anyway I can get someone to take a picture of them and text them to me to my phone. I would greatly appreciate it. My phone number is 407-222-4895. Thanks in advance and keep up the good work. Happy 4 th of July!

Jul 05, 2022 -

Lexus of Melbourne responded

Thank you for your inquiry Mr. Verdejo-Batista. I understand Mr. Keith Croft called you this morning regarding this matter. Have a great day and thank you again for your wonderful review. Rachel H. Webb Guest Relations Community Support Lexus of Melbourne

July 01, 2022

I was more then happy with my experience dealing with Julia, I never felt any pressure at all. She was very accommodating and personable and knowledgeable about the vehicles I was interested in as well. More

by jdflyhighco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Bozorg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Trese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2022 -

Lexus of Melbourne responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 01, 2022

Kristine Peletier is our customer service rep. and we couldn't be happier. She consistently exceeds our expectations. She is a credit and an asset to Lexus of Melbourne as well as Lexus USA More

by larry
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kristine Pelletier
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Jul 03, 2022 -

Lexus of Melbourne responded

Hi Larry, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jul 03, 2022 -

larry responded

Please share our review with Kristine. She deserves to know how much her efforts are appreciated.

Jul 03, 2022 -

larry responded

As above, please share with Kristine

June 29, 2022

Excellent service and followup - people are all very friendly and professional. Exactly what you expect from a Lexus dealer, and more More

by sharontabori
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Trese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2022 -

Lexus of Melbourne responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 29, 2022

Great experience buying my car. Would highly recommend Julia Trese she was wonderful and very helpful. More

by Hjmac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Trese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandy Patterson, Larry Plotnik
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Jul 01, 2022 -

Lexus of Melbourne responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

June 28, 2022

The whole team was really efficient and helpful during the process. We had a great experience at Lexus Melbourne! More

by Phernandez12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2022 -

Lexus of Melbourne responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 27, 2022

Very happy with our experience in buying new car. will definitively be coming back here More

by Rvblaha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2022 -

Lexus of Melbourne responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 27, 2022

The Professionalism this dealer/salesman used and ease of purchasing our new vehicle made coming back to owning a Lexus a memorable one. Thank YOU!! More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandy Patterson
Report | Print
Jun 30, 2022 -

Lexus of Melbourne responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 26, 2022

I just bought an IS 300 for my Son today. What a greaaat experience. Julia and John Salazar ( finance Manager) both were very helpful and profesional. I highly recommend this place. Once ag More

by Jc_zuluaga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Trese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2022 -

Lexus of Melbourne responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Lexus of Melbourne so helpful in the purchase of your new vehicle. Thanks again for the recommendation, and have an amazing day!

June 25, 2022

Best people to buy or trade in your car! I’ve leased and bought over 5 cars with Virginia and every time it’s a home run! Thanks for ALWAYS delivering great friendly service and cars 😊 love More

by grieger3571
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virginia Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandy Patterson
Report | Print
Jun 27, 2022 -

Lexus of Melbourne responded

Hi, thank you so much for your feedback about Lexus of Melbourne! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We look forward to your next visit! Take care!

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