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Lexus of Melbourne

Viera, FL

4.9
2,672 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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6927 Bromley Drive

Viera, FL

32940

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Showing 2,672 reviews

June 23, 2020

Great customer service. Virginia was very knowledgeable and fast with everything we needed. She made time for me even though I was late for my appointment. Very happy and will definitely return! More

by adamkelderhouse
Recommend Dealer
Yes
Employees Worked With
Virginia Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2020 -

Lexus of Melbourne responded

Thank you for sharing your response to Virginia's outstanding customer service!
 As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we look forward to seeing you again down the road! Safe travels!

June 22, 2020

Working with Tom is a great pleasure. To begin with he listens. He then asked what w were looking for in a car, then showed us the car we were looking for. It was just that easy and yet I know it isn’t ea More

by jmhicks7
Recommend Dealer
Yes
Employees Worked With
Tom Hakimi, Shaun , Tom Hakimi
Jun 24, 2020 -

Lexus of Melbourne responded

It really means a lot to us that you took the time to write such a positive review about Lexus of Melbourne so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

June 21, 2020

We went in on a Monday Morning and it was raining pretty hard. We were met with a smile by Mandy and we had an enjoyable experience from start to finish. She was professional, knowledgeable and took the tim More

by Rob M
Recommend Dealer
Yes
Employees Worked With
Mandy Patterson
Jun 24, 2020 -

Lexus of Melbourne responded

Rob, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 20, 2020

Virginia was very friendly and worked hard to find us our vehicle, and John gave us sound advice as always regarding future adds after purchase. More

by thaynes1
Recommend Dealer
Yes
Employees Worked With
Virginia Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lohne
Jun 23, 2020 -

Lexus of Melbourne responded

We are pleased to hear of your experience with us here at Lexus of Melbourne. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

June 18, 2020

Mandy was highly professional, and well versed on all specifics of the car I was interested in purchasing. It was a pleasure doing business with her and highly recommend you request her when visiting Le More

by efreda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob McGivney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin in Finance-5 stars as well, Mandy Patterson
Jun 23, 2020 -

Lexus of Melbourne responded

Efreda, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Lexus of Melbourne to have earned it.

June 18, 2020

Great Experience! Rob and all we dealt with at Lexus of Melbourne were first class, and a pleasure to deal with! Made the usually painful process smooth and efficient. More

by beaubraid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2020 -

Lexus of Melbourne responded

It really means a lot to us that you took the time to write such a positive review about Lexus of Melbourne so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

June 17, 2020

Thank you so much for making me feel like family and it was so nice to buy my 2011 Ford truck from you and it only took a hour in and out everyone was great there More

by austee6969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2020 -

Lexus of Melbourne responded

Congratulations on your new truck! Thank you so much for your kind words about your experience here at Lexus of Melbourne. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please don't hesitate to reach out to us if there's anything more we can do!

June 17, 2020

This was the best car buying experience yet!They This was the best car buying experience yet! They listened to my needs and exceeded my expectations, I would highly recommend this dealership to fri More

by Liljayuzee
Recommend Dealer
Yes
Employees Worked With
Mandy Patterson
Jun 21, 2020 -

Lexus of Melbourne responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 16, 2020

This was bar far THE best experience I’ve had. Thank you all! Totally seamless transaction and I got an amazing deal. Thank you TR!!! More

by shannonmayer1978
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole DeVos
Jun 21, 2020 -

Lexus of Melbourne responded

Shannon, thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know! We hope you have a great day.

June 15, 2020

Thanks Rob LaMarr We have purchased 3 vehicles from Rob LaMarr at Lexus of Melbourne. Rob is a great guy and is always very knowledgeable and professional. He has grea More

by rholbert54
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2020 -

Lexus of Melbourne responded

Hello, thank you so much for your positive comments about Lexus of Melbourne! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out. Take care.

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