Lexus of Melbourne - Service Center

Servíce This dealership is committed to accurate service and Mike Retz consistently delivers on that commitment. I would highly recommended Mike and this team This dealership is committed to accurate service and Mike Retz consistently delivers on that commitment. I would highly recommended Mike and this team to anyone with complete peace of mind. More

Great Service John worked me in on short notice for my 5,000 mile service. He always keeps me well informed as to what is going on. John worked me in on short notice for my 5,000 mile service. He always keeps me well informed as to what is going on. More

Great Service My wife and I each own a Lexus and John recently became our service manager. He provides excellent support and is extremely reliable. The whole servic My wife and I each own a Lexus and John recently became our service manager. He provides excellent support and is extremely reliable. The whole service team including John and the service technicians are one of the reasons we will continue to be Lexus owners. More

Problem solved professionally--could not ask for more Everyone did an excellent job in getting me the best result possible with my tire problem! And, there was no charge for their efforts--will be back! Everyone did an excellent job in getting me the best result possible with my tire problem! And, there was no charge for their efforts--will be back! More

Outstanding service Steve was the ultimate professional from contact thru completion of service. Facility was impressive also. Only had one issue: This was my wife's car Steve was the ultimate professional from contact thru completion of service. Facility was impressive also. Only had one issue: This was my wife's car and I always keep it topped up for her. I noticed she had 1/2 tank of gas and on the way home I tried to fill it up, but to my surprise the tank was full. Thank you! Fred Bogle More

Very friendly and caring dealership with excellent service. I was able to schedule an appointment for service quickly and not wait two weeks or longer to bring the car in. I was also able to get a loaner so I I was able to schedule an appointment for service quickly and not wait two weeks or longer to bring the car in. I was also able to get a loaner so I didn’t have to sit all day in the waiting room. I have serviced both my cars at the dealership for years and all repairs and service have been done timely with no need to return for further repairs or service. Have always had a great experience at this dealership. More

Great Experience My Service Coordinator Elisa was amazing and very professional. I loved the ability to schedule appointments online and get text message status on the My Service Coordinator Elisa was amazing and very professional. I loved the ability to schedule appointments online and get text message status on the car. Thank you for the service, I'll be back. More

Service Time Elisa provided truly exceptional customer service. I was infor a 30,000 mile service on my 6 year old car and as a woman wanted to be sure it was goi Elisa provided truly exceptional customer service. I was infor a 30,000 mile service on my 6 year old car and as a woman wanted to be sure it was going to function flawlessly on an upcoming trip. She explained all the things that would be done and assured me I was ready to go. She has always been available to answer my questions and make sure that I understood anything that needed to be done. As a woman, I am delighted to have another woman as my service consultant. Thank you Elisa and thank you to all the folks in the service bay who do the work. More

Lexus Service Great work! Was greeted quickly and car was serviced in record time. Car returned clean and neat. Thanks Lexus of Melbourne. You continue to impre Great work! Was greeted quickly and car was serviced in record time. Car returned clean and neat. Thanks Lexus of Melbourne. You continue to impress. More