765 Reviews of Lexus of Melbourne - Service Center
Fast Friendly Service This is our second Lexus from this dealership and we wouldn't consider having it serviced anywhere else. John Lohne lets us know if anything is less This is our second Lexus from this dealership and we wouldn't consider having it serviced anywhere else. John Lohne lets us know if anything is less than perfect to make sure our car is always safe and the ride is comfortable. More
Concierge personal service! Driving up to the service area is as pleasant as driving up to ones own home. You are quickly greeted with an agent who escorts you to your personal Driving up to the service area is as pleasant as driving up to ones own home. You are quickly greeted with an agent who escorts you to your personal service representative - in our case, Mikel Retz. Mikel quickly and professionally listens to your needs and immediately dispatches a technician to assist. Just a great experience that redefines "service" in the auto industry. More
Needed new tires and oil change Always get an appointment when wanted. Service is as quick as possible. Steve Lasker keeps me up to date on what needs to be serviced. Always get an appointment when wanted. Service is as quick as possible. Steve Lasker keeps me up to date on what needs to be serviced. More
Excellent customer service for maintenance - quick & easy Quick and easy. He knows me by sight and is always ready for me when I arrive. The whole experience painless, quick and easy. He keeps me informed. Quick and easy. He knows me by sight and is always ready for me when I arrive. The whole experience painless, quick and easy. He keeps me informed. More
Excellent Service - Quick, friendly and efficient I am glad I bought a Lexus as the car is fabulous along with the service I receive at the Melbourne dealership! I highly recommend this place! I am glad I bought a Lexus as the car is fabulous along with the service I receive at the Melbourne dealership! I highly recommend this place! More
Service Department Steven Lasker is an excellent service advisor. He was waiting for me at my appointment time and had my paperwork ready to go. He tracked me down when Steven Lasker is an excellent service advisor. He was waiting for me at my appointment time and had my paperwork ready to go. He tracked me down when my Lexus was ready and made the checkout as simple as possible. He also walked me out to my car. I have three new Lexuses and Steve’s performance is ALWAYS professional. I highly recommend Lexus of Melbourne to purchase a vehicle and to have it serviced. The entire staff is friendly and professional. It is also nice to see the owner, TR Page, walking around the dealership mixing with both the staff and the customers. Jeff Stoy More
Always a great experience Professional, knowledgeable personnel, spotless service Center bays, friendly atmosphere , great place! I have owned Lexus brand since 2004,and have a Professional, knowledgeable personnel, spotless service Center bays, friendly atmosphere , great place! I have owned Lexus brand since 2004,and have always had service performed at Lexus of Melbourne. Never disappointed! More
Pure pleasure Great service, good snacks, and awesome massage chairs. What more can you ask for? Elisa always has a smile on her face and makes me feel special. Great service, good snacks, and awesome massage chairs. What more can you ask for? Elisa always has a smile on her face and makes me feel special. More
Exceptional Service on my RX350! Thank you for the professional service that I received from Lexus of Melbourne. The entire experience from drop off to pick up was exceptional. John Thank you for the professional service that I received from Lexus of Melbourne. The entire experience from drop off to pick up was exceptional. John Lohne did a fantastic job keeping me informed! More
Service maintenance visit to Lexus Melbourne I am always pleased with the service that I receive at Lexus of Melbourne. John Lohne keeps me updated on when my car needs to be serviced, and he an I am always pleased with the service that I receive at Lexus of Melbourne. John Lohne keeps me updated on when my car needs to be serviced, and he and the technicians always provide me with the recommended service needs and issues. They are all very professional and the experience at the dealership is always good. Keep up the impeccable service! More