Lexus of Naperville

Went in just to gather info about pre-owned Lexus sedans and wound up purchasing that day. Very professional and friendly service without feeling pressured; all personnel we worked with were very knowledge and wound up purchasing that day. Very professional and friendly service without feeling pressured; all personnel we worked with were very knowledgeable about the cars and quickly grasped what we were interested in and didn't waste our time trying to sell us more than we wanted. Dan was very objective in pointing out the pros and cons of the pre-owned cars they had in their inventory and Jeff was very patient in explaining all the features of the car we purchased and the details of their service programs. All in all a very positive, painless car purchasing process. More

We have never experienced such professional and customer focused service at a dealership. Dan Foster has been incredible from start to finish. The entire experience has changed my opinion of "car shopping". focused service at a dealership. Dan Foster has been incredible from start to finish. The entire experience has changed my opinion of "car shopping". We will eagerly recommend our friends and family to go to Lexus of Naperville. If and when we buy another - it will definitely be from Lexus of Naperville. More

Daniel was very personable and easy to work with. My husband and I enjoyed doing business with him and the dealership; this is our second Lexus from this dealership. We've always been treated fairly. Da husband and I enjoyed doing business with him and the dealership; this is our second Lexus from this dealership. We've always been treated fairly. Dan set up the bluetooth and tested it. We shared some laughs. More

Our sales associate was very helpful and knowledgeable. The business office where the transaction was completed was professional and efficient, no pain! All processes were explained throughly and in plain The business office where the transaction was completed was professional and efficient, no pain! All processes were explained throughly and in plain language. A very nice experience in purchasing a used car! More

I recently purchased a used vehicle from your dealership for the first time. Nick was very friendly and informative. He made purchasing the vehicle from Lexus of Naperville a pleasant experience. The deals for the first time. Nick was very friendly and informative. He made purchasing the vehicle from Lexus of Naperville a pleasant experience. The dealship was very clean and organized. I will consider purchasing another vehicle in the future from your dealership. More

You want the ideal new car buying experience? Go to Lexus of Naperville and ask for George DeVries. After shopping around and being frustrated with car dealer games, pushy salespeople, low ball offers, etc., of Naperville and ask for George DeVries. After shopping around and being frustrated with car dealer games, pushy salespeople, low ball offers, etc., I visited Lexus of Naperville and was greeted by George DeVries. What a difference! George is professional, friendly, and cut right to the chase with a great price right out of the box, no games with George - it was like no other dealership or salesperson. I bought an 2011 RX-350 from George and could not be happier with the car, the price, and the buying process... George makes car buying enjoyable - a win win experience. Buy your next car from George.... Highly recommended... More

Dan Foster was the BEST!!! He made us feel so comfortable and was so patient with me as I drove 4 different cars. And then after I had made my choice, I had 2nd thoughts, and asked to see the 1s comfortable and was so patient with me as I drove 4 different cars. And then after I had made my choice, I had 2nd thoughts, and asked to see the 1st car I had driven. He didn't even flinch ... he just put the cars side-by-side in the lot, so I could see them both and make my own comparison. But he made it so easy, because he put the cars side-by-side. His tutorial on the car was perfect and he even put his number in my phone, in case I had questions or needed anything. What a top-notch salesman! Lexus of Naperville ... you are very blessed to have Dan Foster as a salesman. I was given a very fair price for the car I traded in. This is the 4th car we have purchased from this dealership ... and all service has been done here. I am so grateful for the character and integrity of the employees at this dealership! More

Saw an online ad for a Toyota Camry which was an incredible deal compared to the other offerings. Went to the dealership, were immediately greeted by Daniel and shown the car. Staff were quick actin incredible deal compared to the other offerings. Went to the dealership, were immediately greeted by Daniel and shown the car. Staff were quick acting and friendly, we had the keys and title in hand in less than two hours after we decided to make the purchase. They even negotiated a very handy little price drop because of some brake problems plus a small crack in the windshield. Very service oriented dealership; plus free snack lounge! And I've got free carwashes for life there- too bad I don't live in the area. But regardless, excellent everything; much better than most other dealerships I've been to. More

I will recommend Lexus of Naperville to everyone I talk to. The service is absolutely superb. We were greeted promptly at the door by a smiling receptionist that got us together with probably the best sal to. The service is absolutely superb. We were greeted promptly at the door by a smiling receptionist that got us together with probably the best sales representative I've ever been associated with. His name is Nick Gerlak. Nick is extremely knowledgeable about Lexus vehicles. He explained or demonstrated every knob and switch in that vehicle to make sure we knew how to operate everything. He even called us the next day to be certain we didn't have any problems programing the garage door opener. I also enjoyed the facility itself. The customer lounge was very comfortable, clean, entertaining. All things considered, the purchase of our vehicle at Lexus of Naperville turned out to be a very pleasurable experience. I will be back. One more thing... I had previously visited the website lexusofnaperville.com and had pretty much already decided which vehicle to buy. It saved everyone a lot of time. I would recommend the website as well. More

This note is express my sincere and complete satisfaction with Lexus of Naperville. This dealership is a wonderful place to purchase a Lexus and have all your Lexus concerns and needs handled and met with with Lexus of Naperville. This dealership is a wonderful place to purchase a Lexus and have all your Lexus concerns and needs handled and met with extreme skill and passion for customer satisfaction. Satisfaction is a word, in this case, that can be elevated to extreme delight. Everytime I visit this dealership, I leave with a feeling of complete happiness. The expertise, professionalism, and dedication exhibited by all members of the Lexus of Naperville family are always present while I am at the dealership. My appreciation and thanks goes to the many wonderful people who work non stop to promote the perfection of Lexus and to deliver of a product that exceeds my expectations. Their personal expertise and care are to be complimented and praised. I would also like to mention my service advisor, Mr. Jason Musza. He has been so appreciated and valued as a memeber of the Lexus team. Jason's technical and kind personal attention to my car has been so valued. The wonderful experience at Lexus of Naperville would have not been without Mr. Musza If I would ask him a question concerning my Lexus, he would always give me a complete, precise, and technical reply. He is so proficient and organized. A real service advsior by the standards of the perfection of Lexus. Thank you Jason. Sharon, who greets me every time when I bring my car in for either a wash or service has been so kind and personal to me. Her attention to my presence is so appreciated and thanked. Sharon, thanks for being there for me when I visit. There has not been a day when I haven't had Bill come over to me and compiment me about the condition and cleanliness of my car. My car is always personally treated and detailed by Bill. What a wonderful, detailed, and hard working person. He makes Lexus of Naperville a place of perfection. He is so appreciated by me. My car experience has been elevated to a very high level because of Bill and his team of very hard working people. Thanks Bill. Kerry, how can I not mention you first. The most experienced and talented of all the mechanics I have ever had. She knows all about the Lexus car and even gives a detailed technical report if asked.. A real top of the line person who doesn't take second best as a goal.. Always the best and the best for my car from Kerry. Thank you Kerry for you exceptional help. You are a mechanic's mechanic. Nothing but the best from her all the time. Mr. Rick Van Pelt, a master of Lexus and a man of exceptional service. He always greets me and says hello. He is so helpful and there when you need Lexus advice either in sales or service. He exhibits exceptional professionalism not found anywhere. My thanks to you Rick for being there for me when I need help in sales or service. He is a fountain of knowledge. My automobile experience has been a real pleasure since Lexus of Naperville came into my life. Lexus of Naperville you are the palace of the Lexus of Perfection. Thank you so very much. More