Lexus of Naperville

Sal Lala was one of the most professional, knowledgeable, respectful, patient , detailed Sales Consultant we have ever dealt with. He did an awesome job and handled our shopping experience efficiently with respectful, patient , detailed Sales Consultant we have ever dealt with. He did an awesome job and handled our shopping experience efficiently with no pressure. We would highly and most definitely recommend anyone to Sal and to Lexus of Naperville. Many thanks Sal for a truly exceptional job well done. More

If you want an EXCELLENT customer service then look for Rick VanPelt! It was by far the best and unforgettable car buying experience. He even searched for the car we want from other dealerships and he was Rick VanPelt! It was by far the best and unforgettable car buying experience. He even searched for the car we want from other dealerships and he was able to deliver it beyond our expectations. He shadowed us to make sure we know how to operate the vehicle. He explained all the features and capabilities of the vehicle including remote start/lock/unlock through your mobile phone to operate and maintain it. We are very happy that we bought our car from Lexus Naperville even if we had to travel far. If you want a professional, knowledgeable, fast, and most important of all an honest person then look for Rick! We are very happy that we had the pleasure to work with Rick! Many thanks once again for the great experience! More

George was a consummate professional and handled my car purchase with ease and class. I never felt like I was dealing with a salesman, but someone who was still my advocate and was fair. Additionally, I'd purchase with ease and class. I never felt like I was dealing with a salesman, but someone who was still my advocate and was fair. Additionally, I'd say of all the Lexus dealerships, Lexus of Naperville was a really pleasant experience as well and I felt acknowledged and treated well. Highly recommend! More

The best car shopping experience I've ever had in buying a car. Thank you Lexus of Naperville a car. Thank you Lexus of Naperville More

Have been coming to Lexus of Naperville for 22 years. Recently I made an appt for service and was told there would be a car for me to use while mine was being serviced. So I made additional appts for tha Recently I made an appt for service and was told there would be a car for me to use while mine was being serviced. So I made additional appts for that day. When I arrived, on time, I was told I could not have the use of a car - because of a certain policy the company had. I let it be known I was NOT happy. Ben Curcio, in time, found a solution for the issue and I thank him for doing so. More

We have over 25 years of experience with this dealer, and specifically Rick Van Pelt. It has always been an outstanding experience. Rick is knowledgeable, cordial, and absolutely reliable. I would not go any specifically Rick Van Pelt. It has always been an outstanding experience. Rick is knowledgeable, cordial, and absolutely reliable. I would not go anywhere else, regardless of distance. More

I have purchased 3 cars over 12 years from Sal Lala and each experience has been pleasant and efficient. Sal is communicative and attentive without being pushy, and persevered to find the car I was seekin each experience has been pleasant and efficient. Sal is communicative and attentive without being pushy, and persevered to find the car I was seeking when inventory was nonexistent. He always provides a friendly face at the dealership when bringing the car to be serviced. I would highly recommend Sal to assist you. More

Lexus of Naperville always treats us with kindness and respect. The beginning of December we were in an accident in our Lexus. My husband and I are fine but our car was totaled. I was just devastated. Onc respect. The beginning of December we were in an accident in our Lexus. My husband and I are fine but our car was totaled. I was just devastated. Once our insurance was settled we went to Lexus of Naperville. We were greeted at the door by Brent Burns. He was so kind and understanding. We had a ES 350 before so that's where we started. We knew that due to present supply issues we would not have much to pick from. We test drive the 350 and liked it very much. Back in the showroom I noticed the SUV. I looked at it but I did not like the interior. Brent said there was another one in the lot. Brent brings it up and I loved the color and the interior. Brent was able to answer all of our questions and gave my husband and I the time we needed to make our decision. Well we got the SUV and brought it home the next day. Love my new car! Brent was awesome. He was so helpful and so kind! Thank you Brent and of course Lexus of Naperville! More

Robin was a great salesperson and went above and beyond in our sales process. I would highly recco him to anyone. in our sales process. I would highly recco him to anyone. More

Excellent service. Accommodating staff always ready to assist me. They made the buy out of my lease quick and efficiently completed. Thank you! Accommodating staff always ready to assist me. They made the buy out of my lease quick and efficiently completed. Thank you! More