Lexus of Naperville

Best buying experience in years! Ask for Sal! I usually don't write reviews but given my positive experience with Lexus of Naperville, I felt it may be helpful to other folks. This especially aft I usually don't write reviews but given my positive experience with Lexus of Naperville, I felt it may be helpful to other folks. This especially after my negative experiences with a Tesla store and an area Range Rover dealer. What made my Lexus of Naperville experience very positive and different was my salesperson Salvatore Lala (Sal for short). Sal is a very down to earth, well mannered and a positive individual. I experienced zero sales pressure tactics. He has very deep knowledge of his product. I've been buying cards for 35 years and I think I know cars. He was able to point out differences in models and features in a very clear manner helping my decision making tremendously. A friend of mine who had purchased a Lexus RX450H recommended Sal and I can see why. After my experience, I recommend Sal and Lexus of Naperville whole-heartedly. I wound up leasing a 2019 RX450H. The lease factor (APR) was half that of the Tesla or the Range Rover and the residual was 60%. I also negotiated a good selling price off the MSRP. Throughout these negotiations Sal maintained a positive demeanor even though he was dealing with another client at the same time. I took the opportunity to sample their coffee which was just ok (I'm a coffee snob). I met the sales manager and the finance manager both of whom were very professional. No pressure to buy warranties or paint film etc.. Overall a very positive and relaxed buying experience. Thank you Sal. PS: I'm going to post this review on yelp as well. More

Wonderful Experience Sal Lala was a wonderful salesman. Six months ago my daughter purchased her first Lexus from him and it was fast and painless. Here I am purchasing my Sal Lala was a wonderful salesman. Six months ago my daughter purchased her first Lexus from him and it was fast and painless. Here I am purchasing my 5th Lexus and it was awesome. He is nice, informative and NOT pushy. I highly recommend Lexus of Naperville and Sal! More

Best service!! If I could give 10 stars I would. I can not say enough about the service that I received from Lexus of Naperville. I found a car online and Hani was m If I could give 10 stars I would. I can not say enough about the service that I received from Lexus of Naperville. I found a car online and Hani was my salesman. He went above and beyond to make this experience easy. I drove 9 hours from West Virginia to pick up our Mercedes. Hani and the finance manager Joe treated us with such kindness and made this one of the easiest car transactions I’ve ever done. It was definitely worth the drive and I would recommend this dealership to everyone. Thanks again Hani Dolat and Joe Castillo you guys are awesome! More

Great service! I strongly recommend this dealership. Everyone was welcoming. I never felt pressured throughout the interactions with any of the team, particularly wi I strongly recommend this dealership. Everyone was welcoming. I never felt pressured throughout the interactions with any of the team, particularly with Nestor, who certainly stands out among the best of the best. He was particularly patient despite several questions and other hurdles. He was also clearly enthusiastic to speak about the vehicles, which is not something that I saw at other dealerships. More

New car purchase Salavtore lala was the wonderful salesman wo helped me through the purchase of my 2019 Lexus ES 350.. Sal's expert and through knowledge about the dif Salavtore lala was the wonderful salesman wo helped me through the purchase of my 2019 Lexus ES 350.. Sal's expert and through knowledge about the different features was very valuable to me and my wife. He also made time 2 days later to go over the features of the car which I am now thoroughly enjoying and trilled to drive. This was my second Lexus ES 350 the last one was acquired in 2008 and Sal happened to be the one to helped me 11 years ago. More

Great Job Lexus Of Naperville Nestor is great salesperson. He made my experience a easy transition and he is very knowledgeable. I’m excited about my purchase. Thanks again Nestor! Nestor is great salesperson. He made my experience a easy transition and he is very knowledgeable. I’m excited about my purchase. Thanks again Nestor!! More

Awesome and smart! Very kind and knowledgeable! She answered all of my questions with ease! Helped me with setup and Bluetooth as well as navigation! Thank you Vicki! Very kind and knowledgeable! She answered all of my questions with ease! Helped me with setup and Bluetooth as well as navigation! Thank you Vicki! More

Really great dealership Great sales people and no preasure on buying our SUV that my wife wanted. (She's very happy with her new baby) Happy wife, happy life! Wonderful deale Great sales people and no preasure on buying our SUV that my wife wanted. (She's very happy with her new baby) Happy wife, happy life! Wonderful dealership with great selections. Nice atmosphere and service. Recommended dealership. Will buy from them again. More

Very good experience Nestor was very patient, helpful and certainly made this the least stressful experience we have ever had buying a car! We would definately ask for hi Nestor was very patient, helpful and certainly made this the least stressful experience we have ever had buying a car! We would definately ask for him again if (when) we are in the market for another car. More

New car I found Nestor very helpful in the selection of my new car. He was very easygoing and I would love to do business with him again. I found Nestor very helpful in the selection of my new car. He was very easygoing and I would love to do business with him again. More