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Lexus of North Miami
North Miami, FL
3,303 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 3,303 reviews
March 08, 2022
Always excellent service and attention when I come in for service. Benny is a pleasure to work with. service. Benny is a pleasure to work with. More
by lexs32
Employees Worked With
March 07, 2022
Worse experience I’ve ever had with Lexus. I walked into the dealer. They took 6 hours to test my car. I left and six hours later I got the same issue again. I have to wait 2 months for a part I walked into the dealer. They took 6 hours to test my car. I left and six hours later I got the same issue again. I have to wait 2 months for a part to be replaced and in the meantime I have a constant signal popping on my car stating: system malfunction. I feel unsafe driving the vehicle. More
by Gabriel
Employees Worked With
March 05, 2022
Terry Bean is excellent extremely knowledgeable and represents Lexus North Miami in a most professional manner. represents Lexus North Miami in a most professional manner. More
by bbaker864
Employees Worked With
March 04, 2022
This is my 3rd Lexus from this dealership, and with that being said it should say a lot. From the customer service on the phone to the customer service in person . Carlos Fernandez is the definition of an being said it should say a lot. From the customer service on the phone to the customer service in person . Carlos Fernandez is the definition of an exceptional Salesman. More
by Javierquinones622
Employees Worked With
March 04, 2022
Great place customer service was amazing all of the sales people were helpful and went above and beyond to provide top notch service. Would buy here again and again people were helpful and went above and beyond to provide top notch service. Would buy here again and again More
by Vivian1.rolle
March 03, 2022
Great service delivered by Carlos Fernandez. Car was advertised and ready for test drive when I arrived. Internet sale so he had transportation waiting at the airport. Car cleaned and ready to Car was advertised and ready for test drive when I arrived. Internet sale so he had transportation waiting at the airport. Car cleaned and ready to roll. Impressive technology in sales office. Carlos knew all about the car. Very satisfied and would recommend this dealership More
by Mtully205air1mtt
Employees Worked With
March 03, 2022
Poor services, lack communication and responsibility, scams from some of the sales person. Need to stayed vigilant if never you get to deal with that institution. scams from some of the sales person. Need to stayed vigilant if never you get to deal with that institution. More
by tther
Employees Worked With
Rosebella Reyes
March 02, 2022
Best experience ever with this dealership. My second Lexus and first with North Miami location. 100% recommended. I was a walk in guest and Maria make me feel as we know each other for a while My second Lexus and first with North Miami location. 100% recommended. I was a walk in guest and Maria make me feel as we know each other for a while. All the process was smooth and easy. More
by Carlos S.
Employees Worked With
Mauricio Ferreira, Maria Morrone
February 26, 2022
Mr Nelson Paulino is an excelent seller, he is very professional and kind, takes care of every detail. Over my years buying cars I find Mr Paulino to be the best. Lexus of North Miami is very good, nic professional and kind, takes care of every detail. Over my years buying cars I find Mr Paulino to be the best. Lexus of North Miami is very good, nice setting and service. Thanks More
by feomar
February 24, 2022
My wonderful experience at Lexus should be credited to Maria. This was my first encounter with Maria. Rather than having a painful experience at a dealership Maria made me feel like I was spending time wi Maria. This was my first encounter with Maria. Rather than having a painful experience at a dealership Maria made me feel like I was spending time with a longtime friend. She is very knowledgeable about the product that she is selling and is great T determining her client’s wants and needs. She was great at helping me to figure out what was truly best for me. I also felt like Maria had my back when it came to negotiating the nitty gritty details. It was a stress free event that left me wanting to spend more time with Maria. If you go to Lexus - for the absolute best experience anyone should go to Maria. I will refer everyone that I can to her. She is a gem! More
by Holly M
