Lexus of North Miami

The most unprofessional dealership ! ! attempted a purchase from out of state, verifying the availability of the es300h,first they attempted to price gouge because of supply limitations, ! attempted a purchase from out of state, verifying the availability of the es300h,first they attempted to price gouge because of supply limitations, thereafter they accepted my MSRP offer, put down a deposit to secure and began the process of selling my old car locally, attaining financing, insurance notification ,XM notification ,all requiring multiple hours of work . Received a call from a supervisor verifying I could pickup the car within the week which I confirmed. Then phone silence! i attempted to reach the supervisor to confirm airline arrival etc ,no response,so I called again leaving a message . 2hrs later , a call from a sales manager stating there was a mistake and my car was already sold (this 4 days after my deposit ) Tough to think anything other then shysters !! Beware More

William was very welcoming and friendly! Explained all the questions I had and helped me get the best car I could! Even after the purchase he still helps me with everything I need. Definitel Explained all the questions I had and helped me get the best car I could! Even after the purchase he still helps me with everything I need. Definitely upgrading my car soon with him! More

Excellent customer service and understanding of customer needs. I am very satisfied with The service and will recommend William and Lexus of North Miami to everyone I know. needs. I am very satisfied with The service and will recommend William and Lexus of North Miami to everyone I know. More

Willian was very helpful and pleasant to deal with. he understood my special circumstances and helped me resolve issues. he understood my special circumstances and helped me resolve issues. More

William went above and beyond expectation to work a deal for/with me. The car I wanted was a limited, numbered, and exclusive edition. He was very communicative and followed up on all my questions and con for/with me. The car I wanted was a limited, numbered, and exclusive edition. He was very communicative and followed up on all my questions and concerns. I hope to work with William on my next Lexus car purchase. More

These people are pigs. They will steal your money and sell you a car with a fake “clean carfax” that has many body panels that don’t line up appropriately and has obviously They will steal your money and sell you a car with a fake “clean carfax” that has many body panels that don’t line up appropriately and has obviously been in a major accident and charge way above market value for it. They can’t be trusted. The worst is how they will ROB YOU on a trade in. They listed my car for $35,000 higher than what they offered me and pretended they were making me a really good offer. PLEASE DO NOT DO BUSINESS HERE. More

On Saturday April 23, my son and I went to Lexus of north Miami. We worked with Isaac and he was fabulous. I bought out my lease and I was 1009% satisfied! Thank you issac. We need more young people like Miami. We worked with Isaac and he was fabulous. I bought out my lease and I was 1009% satisfied! Thank you issac. We need more young people like him in sales. More

Anthony was very easy to work with and made this lease the best experience I have had with any dealership. NM is very lucky to have Anthony and they are a much better dealership because of his communicat the best experience I have had with any dealership. NM is very lucky to have Anthony and they are a much better dealership because of his communication skills and hustle. I had previously decided not to use North Miami again partly because I moved out of the area however, Anthony changed my mind. Anthony listens to the customer and doesn’t try to force an automobile on them that they don’t want, but rather listens to them and sells them the automobile they are looking for- he doesn’t give up without being a pest. And his follow through is thorough. This is the kind of staff everyone want but few have! Anthony goes the extra mile for the customer-and it’s appreciated! More

I would like to say that Maria is the most trustworthy person I’ve ever met in a car dealership. She got me through a purchase of my new car and I’m really happy!!! person I’ve ever met in a car dealership. She got me through a purchase of my new car and I’m really happy!!! More

Horrible service by Ronald and team. Not listening to the customer at all. They talk down at you, and make you feel like you don’t know what you are talking about. Not listening to the customer at all. They talk down at you, and make you feel like you don’t know what you are talking about. More