Back

Lexus of North Miami

North Miami, FL

4.6
3,307 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
Contact Dealership

14100 Biscayne Blvd

North Miami, FL

33181

Directions

By Type

Showing 3,308 reviews

March 07, 2020

My husband and I were coming to the end of our leases and needed to lease two new cars. We had a budget and car features in mind which we shared with Denis Shadrin. Denis was straight forward in presenting o More

by diliddoj
Recommend Dealer
Yes
Employees Worked With
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2020 -

Lexus of North Miami responded

Hi, we are very happy to have provided you with such a positive experience! Congratulations on your new vehicles! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 06, 2020

very professional very nice dealership , everyone is helping ! We will recommended to our friends ! we are very happy with out ourchase 2020 lexus 350 rx thank you More

by Libertyltd1026
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2020 -

Lexus of North Miami responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of North Miami! We hope to be of service to you again in the future. Best wishes, Lexus of North Miami

March 06, 2020

no help whatsoever.. sad. we got another lease and still received a bill from them and Angel showed us that he cared.. lacks customer skills. More

by Mtur82
Recommend Dealer
No
Employees Worked With
Angel Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2020 -

Lexus of North Miami responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to work towards a resolution, so if you are willing, please reach out to us at (305) 372-1400 to discuss this further.

March 05, 2020

Overall top notch car experience. Thank you for your attentiveness and working above and beyond in making sure I was satisfied with my new purchase. I’m a very happy customer. Looking forward to conti More

by Brenda Liz
Recommend Dealer
Yes
Employees Worked With
Matthew Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2020 -

Lexus of North Miami responded

Brenda, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of North Miami! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 03, 2020

I want to recommend Roman Santana he did such a good job with me help me with all my process for my brand new Is 2020 😍 Thanks Roman More

by Emma150889
Recommend Dealer
Yes
Employees Worked With
Roman Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mabel Morejon
Mar 06, 2020 -

Lexus of North Miami responded

Hello Emma, thank you so much for letting us know how we did. We're so pleased to hear that you had such a positive car buying experience with Roman. If you need anything else, we're always happy to assist. Enjoy your new car!

March 02, 2020

Maria is the best!!! You should definitely go to her if you are looking to get a lexus. She was very helpful and sweet and made the whole process really easy to us. We got the deal we want and we didn’t s More

by lesierfernandez
Recommend Dealer
Yes
Employees Worked With
Mauricio Ferreira, Maria Morrone
Mar 06, 2020 -

Lexus of North Miami responded

Hi there, thank you for taking the time to leave us a review. We set high expectations for ourselves so it's gratifying to see that you had such a positive car shopping experience with Maria. Please let us know if we can be of any further assistance. Safe travels, and enjoy your new car!

February 29, 2020

She is very helpful and a sweet person to be around. She really do care about the experience which makes it even better. Definitely will recommend More

by Shakeracharles
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Mar 02, 2020 -

Lexus of North Miami responded

We are glad we could help! Thanks again for the recommendation, and have an amazing day!

February 28, 2020

Great Dealership, Amazing Experience. Miguel our Salesman was the best. He went above and beyond to accommodate my wife and I. Was there to get a new lease, was quick. More

by Maurimej6
Recommend Dealer
Yes
Employees Worked With
Rosaly Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Thodde, Peter Groulx
Mar 02, 2020 -

Lexus of North Miami responded

We are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

February 27, 2020

Love Lexus of North Miami. I am 101% satisfied with the service I have received in Lexus of North Miami. My go to sales person is Henry James. He is very polite and professional More

by Soniac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauricio in the Service department. Robert in Finance, Henry James
Mar 02, 2020 -

Lexus of North Miami responded

Soniac, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of North Miami. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 22, 2020

Denis gave us a great service. He Is knowledgeable, he Denis gave us a great service. He Is knowledgeable, he is patient , amazing experience overall. I would recommend Denis to anybody looking to buy a More

by Carlos Martell
Recommend Dealer
Yes
Employees Worked With
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

Lexus of North Miami responded

Hi Carlos, thank you so much for your positive comments about Lexus of North Miami! We are happy to pass along your comments to the team! We hope to see you soon!

...
151
...