Lexus of North Miami

Excellence Service that far exceeds expectations. Yairon Napoles goes the extra mile and I will refer him as many clients possible. Mauricio Ferreira in Finance Service that far exceeds expectations. Yairon Napoles goes the extra mile and I will refer him as many clients possible. Mauricio Ferreira in Finance is wonderful. This is the 3rd Lexus I lease and he has always assisted with each one. Very helpful and a pleasure to deal with. I will definitely be going back to my 4th lease and hopefully they both will assist me again. Excellent dealership overall. More

Beautiful experience You should be proud of your team in Lexus North Miami. They were very friendly and professional. They answered all the questions and explained everyth You should be proud of your team in Lexus North Miami. They were very friendly and professional. They answered all the questions and explained everything in detail. I and my wife thank you for everything. More

TOP NOTCH Dealership!!! Lexus of North Miami is number ONE in my book! I visited the dealership on Sunday afternoon and was greeted by everyone I came in contact with. They w Lexus of North Miami is number ONE in my book! I visited the dealership on Sunday afternoon and was greeted by everyone I came in contact with. They were pleasant, knowledgeable, and understanding. We worked with Henry on my second visit to the dealership. On the phone Henry agreed to honor a deal, and kept his promise. He made the car buying process very easy and he was transparent about everything. I was able to take care of all of my needs (financing and insurance) while I was there. After the purchase, Henry got in the car with us and went over all of the features of the car so that I can “fully experience my Lexus.” He answered every question I had and made sure I understood. I cannot express how impressed I was enough. I had been visiting dealerships for over a month and I did not have great experiences. I purchased from Lexus of North Miami because they have pride in the quality of the car and the quality of their service. I definitely recommend visiting their store, you will enjoy your experience. I am happy to be a new member of the Lexus family! ***They have a spa, gym, and cafe*** More

Awesome Experience Very pleasant, courteous and a very professional atmosphere. My expectations were exceeded!!! I highly recommended Lexus of North Miami!!!! Everyo Very pleasant, courteous and a very professional atmosphere. My expectations were exceeded!!! I highly recommended Lexus of North Miami!!!! Everyone involved went above and beyond. I’m very happy and extremely satisfied!! More

Great customer service I came three years ago and i got my lease with Matt great kid. I loved the way he made feel comfortable understanding all the documentation i was sign I came three years ago and i got my lease with Matt great kid. I loved the way he made feel comfortable understanding all the documentation i was signing in the process of leasing my car. He treated me like family. Three snd half years I came back and met Maria a great sales lady among many salesman, she was very pleasant, sweet and extremely patient. I ended my day with the assistance of Matt great services again. Neat and professional, Maria beautiful and unique. Great experience. Margarita More

My car continue with te same issues Very hard to maneuver in turns, press the accelerator and does not response. It seems to be an issues with the steering wheel. I reported to the dea Very hard to maneuver in turns, press the accelerator and does not response. It seems to be an issues with the steering wheel. I reported to the dealer and they simple don’t care. Also customer service has room fo improvement in all areas. I was told this could be a manufacture issues, all well to me bad for me te car is only 9 month old, lexus of north Miami I will NOT lease another car from you again. More

Excellence. I had a very good experience with my first-ever lease. Miguel Thodde was such a gentleman. He was patient and kind and very personable. I did not feel I had a very good experience with my first-ever lease. Miguel Thodde was such a gentleman. He was patient and kind and very personable. I did not feel pressured at all. He paid attention to every detail and took his time in explaining the different functions of the auto. Melba was also very helpful and pleasant. Gabriel was very friendly and efficient. All in all, I am very pleased. More

Attendant time, good. Service Description, poor Person that receive car, angry no nice. When the car is ready, nobody explian in detail the service made. The attention wash is bad, without minimum o Person that receive car, angry no nice. When the car is ready, nobody explian in detail the service made. The attention wash is bad, without minimum of detail, dirty and wet in many place The printer in cashier not running (best and ecological action is send an email). Constructive opinion for that the service will be better. More

Perfect experience. I had a perfect experience and this is my 4th Lexus. Victor listened to my specific requests and they were accomplished. All in a reasonable timeframe I had a perfect experience and this is my 4th Lexus. Victor listened to my specific requests and they were accomplished. All in a reasonable timeframe. Everything was as I always expect and get, with Lexus. More

Stress free purchase We had a wonderful experience and Jeff was very professional and polite. He did not make us waste time. Lexus of North Miami is fortunate to have some We had a wonderful experience and Jeff was very professional and polite. He did not make us waste time. Lexus of North Miami is fortunate to have someone like Jeff as part of its sales force, and we were very lucky to do business with such a gentleman. More