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Lexus of North Miami

North Miami, FL

4.5
2,358 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 2,358 reviews

August 05, 2015

Exceptional service...way beyond five stars! I had a very challenging situation...keeping the boss happy. This is a person who negotiates large deals for a living, and always has high expectatio More

by P. Burbank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Adderly, Alex Vastardis
Aug 05, 2015 -

Lexus of North Miami responded

Hello P Burbank, Thank You so much for your nice review It is great feeling to know that you had a great expirence here at Lexus of North Miami... We hope to see you here time and time again for Service or a Spa visit Thank You, Gene Ballard Sales Manager Lexus of North Miami gballard@czag.net 786 528-3788

August 05, 2015

Extraordinary service! This was my first time leasing a car so I was nervous. The service here is magnificent. Joshua Rosa is an exceptional salesman. He was patient and too More

by AshleyJannelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Parke, Joshua Rosa
Aug 10, 2015 -

Lexus of North Miami responded

Hello Ashley-Jannelle, Thank You so much for choosing Lexus of North Miami It is great to hear that you had a nice time here.. Please stop by often, See you at t he Spa Thank You, Gene Ballard Sales Manager Lexus of North Miami gballard@czag.net 786 528-3788

August 05, 2015

nice one Good service This guy make a good deal, if you come to north miami lexus dealership ask him he will help you for sure Good service This guy make a goo More

by filippt1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Lagutenko
Aug 05, 2015 -

Lexus of North Miami responded

Hello, Thank You so much, We really appreciate you choosing Lexus of North Miami We hope to see you here often... Thank You, Gene Ballard Sales Manager Lexus of North Miami gballard@czag.net 786 528-3788

August 04, 2015

The rating from 1 to 10 ....... Way beyond a 10 ! Val McKenzie and Yoni Edery made my experience leasing a new 2015 IS 250 most pleasant and reassuring. Val spent a lot of time with me to make su More

by Happy lady '42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Edery, Val McKenzie
Aug 05, 2015 -

Lexus of North Miami responded

Hello Karen, Thank you so much for choosing Lexus of North Miami and saying such nice things. Yes I agree Mr Mckenzie has set the bar for all others here at Lexus... Hope to see you here a lot and thank you so much for the refferals... Thank You, Gene Ballard Sales Manager Lexus of North Miami gballard@czag.net 786 528-3788

August 03, 2015

Paying too much I paid 2k over retail on my car. Justin gave me no discount price on rcf, he explained that customers pay above market adjustment for this car. Not ha More

by Dr.Steinberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Adderly
August 03, 2015

Wayne Sommer is Fantastic I have purchased many cars, this is my first Lexus and the experience was AMAZING! Wayne Sommer is such a professional, Wayne and all the other staff More

by Servistree.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Sommer
Aug 03, 2015 -

Lexus of North Miami responded

Hello, Thank You so much for the great review! It is always great to be appreciated and we certainly appreciate your choosing of Lexus of North Miami Please let me know if there is anything that you may need, I am here just about all the time Hope to see you at the Spa... Thank You, Gene Ballard Sales Manager gballard@czag.net 786 528-3788

August 03, 2015

New car Our sales associate Justin Adderly provided a friendly and pleasant experience throughout the process. His customer service skills over the phone and More

by Idelsys
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Adderly
Aug 05, 2015 -

Lexus of North Miami responded

Hello Idelsys, Thank You so much for choosing Lexus of North Miami Please let me know if there is anything that you made need, I am just about all of the time We appreciate the nice review! Thank You, Gene Ballard Sales Manager Lexus of North Miami gballard@czag.net 786 528-3788

August 03, 2015

Amazing experience From the start Justin was very interested in helping us get into the cars we wanted with the payments we wanted. After running my credit he told me th More

by Valeriamo28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Adderly
Aug 05, 2015 -

Lexus of North Miami responded

Hello, We appreciate the nice review, It was a pleasure to assist you in getting your new Lexus Please let me know if there is anything that you might need, I am here just about all the time I'm glad that we were able to work out the Lease for you, and thanks to your Mom too. Thank You, Gene Ballard Sales Manager Lexus of North Miami gballard@czag.net 786 528-3788

August 02, 2015

Outstanding is an understatement!!!! When it was time to replace my Lexus, I selected Lexus of North Miami because their service is so good. Well so are their sales! Ask for Harry Faite More

by PSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 03, 2015 -

Lexus of North Miami responded

Hello PSS, Thank you for the nice review, It is our pleasure to be here for you.. Please stop by often, Twenty years in a Lexus is quite impressive Thank You very much, See you soon Thank You, Gene Ballard Sales Manager gballard@czag.net 786 528-3788

August 02, 2015

excellent expierence I have to say it was a pleasure working with Justin and JP, they were both very friendly, professional and helpful. They took their time to answer all More

by Diana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JP, Justin Adderly
Aug 03, 2015 -

Lexus of North Miami responded

Hello Diana, Thanks so much and please do not be a stranger, Please stop by often We appreciate your business and we hope to see you at the Spa If you ever need anything please do not hesitate to ask Thank You, Gene Ballard Sales Manager gballard@czag.net 786 528-3788

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