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Lexus of North Miami

North Miami, FL

4.6
3,285 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,285 reviews

November 26, 2018

Fabulous Denis I would like to take this moment to thank you for your services. You went above and beyond to ensure I got exactly what I requested without hesi More

by Mcroldan908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosaly Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Lexus of North Miami responded

Thank you Maribel!

November 26, 2018

Honest and efficient I am a repeat customer at this particular dealership. They make purchasing a new vehicle an easy experience with no high pressure sales pitches or bai More

by NewNX300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Bukhari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Thodde
Nov 26, 2018 -

Lexus of North Miami responded

Thank you!!!

November 24, 2018

Friendly and knowledgeable staff I completely enjoyed my experience at Lexus of North Miami. My sales associate Latoya, was amazing. She has personality plus and knows her stuff. She More

by janet123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Walker
November 22, 2018

Typical slimy salesman! Typical slimy salesmen! don't believe a word coming out of the their mouth. I asked several times if the vehicle I was looking into purchasing had an More

by mikemunso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nov 23, 2018 -

Lexus of North Miami responded

Hi there, my apologies for your experience with us. My name is Allyson and I am the customer relations coordinator here, my direct number is 786-528-3871. I have addressed your issue with upper management, in the meantime feel free to give me a call so we can discuss your situation further.

November 22, 2018

Everything went so smoothly My appointment for service was at 10:30 a.m. and I believe that was exact time I met with Javel my service representative. I went into the lounge ar More

by Carguy1938
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
javel
Nov 23, 2018 -

Lexus of North Miami responded

Thank you!!!

November 19, 2018

My dream came true when I walked at Lexus of North Miami "Great car buying experience at Lexus of North Miami" If you are in the market for a new LexusI highly recommend Lexus of North Miami. They hav More

by Tatiana Shevchenko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vladimir Keslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Helimsky, Igor
Nov 20, 2018 -

Lexus of North Miami responded

Thank you Tatiana!!!

November 19, 2018

Professional Professional, on time. Great follow up. Explain problem with a car. Show me what been done to correct problem with a car. Car was ready as promised More

by Theodore1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2018 -

Lexus of North Miami responded

Thank you!!!

November 15, 2018

mala gestion despues de esperar bastante tiempo y no resolver la situacion el vendedor me recomendo q yo gestionara un prestamo con un banco y pagara dos carros a More

by tingui234
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
nelson m
November 13, 2018

Outstanding Service Thank you to Lexus of North Miami Services and dedication I am a loyal customer to the brand. Specially Miguel, he is an excellent professional with a More

by alediazmarin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Thodde, Peter Groulx
Nov 13, 2018 -

Lexus of North Miami responded

Thank you!

November 12, 2018

Great! I had an amazing experience Miguel was very professional, fair and most of all honest. He was very knowledgeable and was able to explain, answer all More

by Yandy81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Thodde
Nov 13, 2018 -

Lexus of North Miami responded

Thank you!!!

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