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Lexus of North Miami
North Miami, FL
3,291 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 3,291 reviews
June 16, 2017
Honest and Personable Mr. Henry James is an awesome salesman! With him, your experience won't be one of being bamboozled by a "slick" car salesman pushing around numbers to Mr. Henry James is an awesome salesman! With him, your experience won't be one of being bamboozled by a "slick" car salesman pushing around numbers to make you think you're getting a deal, he delivers the honest bottom line and patiently walks you through what can or can not be done. I am a return customer of his, that had an awful (worst car buying experience ever) encounter the only time I've ever dealt with another salesman. I will only deal with Henry James at LNM! More
by Dr. Diva
Employees Worked With
Henry James
June 12, 2017
RX350 purchased Mr Todd L was customer oriented and very nice in helping me to purchased my RX 350. I would recommend this dealer to everyone who is buying a vehicle Mr Todd L was customer oriented and very nice in helping me to purchased my RX 350. I would recommend this dealer to everyone who is buying a vehicle. Finance person was Jonathan great guy. Young but smart. More
by Ms Carol
Employees Worked With
Todd and Jonathan , Harvey Gonzalez
June 08, 2017
Great experience Environment was warm and everyone was friendly. I would recommend if your looking to buy or lease a Lexus, this is the location (North Miami) to go to Environment was warm and everyone was friendly. I would recommend if your looking to buy or lease a Lexus, this is the location (North Miami) to go to. Ask for Jose Figueroa More
by Jaytes
Employees Worked With
Jose Figueroa, Miguel Thodde
June 08, 2017
I paid for a lease that was not in my possesion I made payments on two cars in February even thought one of the cars was in the dealers possesion.. They bought the remaining payments on a lease tha I made payments on two cars in February even thought one of the cars was in the dealers possesion.. They bought the remaining payments on a lease that I turned in and send in only 12 payments instead of 13. I paid for a new lease in February, but two months later Lexus starting to call me saying that I still owed a payment, when I tried to fix the problem with the dealer they ignored my phone calls and when I went in person the manager was never there. I made a total of 6 phone calls and went to the dealer 3 times. I am still waiting for someone to answer to my complaint. I finally had to pay for two cars, when one of the cars was in their possesion.. More
by Ana Marques
Employees Worked With
Other Employees :
manager at the time of lease cannot find his picture and the salesman even worse
June 06, 2017
Val McKenzie Val McKenzie's professionalism was outstanding in all aspects of customer service. His dedication and commitment to fulfilling customer satisfaction Val McKenzie's professionalism was outstanding in all aspects of customer service. His dedication and commitment to fulfilling customer satisfaction is unmatched. Additionally, other professionals supporting the activity were similarly impressive and accommodating - all with qualities that seemingly pervaded the office - kudos to all! More
by Angie01
Employees Worked With
Manager, Finance Manager, Insurance, Technology Trainer, Val McKenzie
June 05, 2017
I just got my 6th Lexus and counting I had the pleasure of getting my 6th Lexus through Wayne Sommer and his excellent team at Lexus of North Miami. Once again, Wayne was excellent at ass I had the pleasure of getting my 6th Lexus through Wayne Sommer and his excellent team at Lexus of North Miami. Once again, Wayne was excellent at assessing the best vehicle for me at the pricepoint that worked for me. Wayne and his team always make it work. I would highly recommend this dealership and Wayne Sommer for all of your Lexus needs. More
by Michael Benchetrit
Employees Worked With
Wayne Sommer, Mayer Damouny
June 01, 2017
As always a pleasure to do business with! Alex Suarez always takes care of me and my car needs. He ensures that I am satisfied with my purchases and I continue to come back as I know he treats Alex Suarez always takes care of me and my car needs. He ensures that I am satisfied with my purchases and I continue to come back as I know he treats me with respect and fairly. Always recommend Alex and the dealership in general! More
by Sotilcivic
May 31, 2017
I had a very easy an painless process. I had a very straight forward and painless process of my new vehicle, I'm a returning customer with Henry James, I always get my cars with him because I had a very straight forward and painless process of my new vehicle, I'm a returning customer with Henry James, I always get my cars with him because there is no playin around with the numbers he always tells me what he can and can't do and ends up helping me anyway he can. This dealer and their personnel are my only go to Lexus dealership, all their personnel is very profesional and helpful and make your experience as easy and painless as posible More
by Nicoman91
Employees Worked With
Henry James
May 24, 2017
Satisfied leasee Treated very fairly. All employees worked well into the night to get the deal done. Left dealership with a good feeling and a great deal. Treated very fairly. All employees worked well into the night to get the deal done. Left dealership with a good feeling and a great deal. More
by Xman0104
May 22, 2017
Best Lexus Dealership Val McKenzie is the best. I just keep going back to him. Car after car. I love the service. I love the place. The people are terrific. Val McKenzie is the best. I just keep going back to him. Car after car. I love the service. I love the place. The people are terrific. More
by HappyCustomer
Employees Worked With
Mauricio Ferreira, Val McKenzie
