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Lexus of North Miami

North Miami, FL

Overview
Employees
Reviews
Vehicles
4.6
3,266 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,266 reviews

April 20, 2025

I asked for a price quote to have my Lexus ES 350 painted and I am still waiting for a response. Very dissatisfied. I would like someone to call me to discuss what needs to be done Michael Flynn More

by MICHAELEFLYNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Lexus of North Miami responded

Michael, I apologize for the delay in getting back to you regarding your price quote. We strive to provide timely responses and it's disappointing that we fell short here. I will reach out so we can discuss this further and address any concerns you have. Thank you, Hannah Navarro - Collision Center Manager - 786-528-3794

April 20, 2025

Excellent dealership only big disappointment was that no one fully went through the vehicle operation with me. Salesperson Kali did a little explanation but only touch on about 10%. More

by stevesanzone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gus Arcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Zaverukha
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Lexus of North Miami responded

Thank you for sharing your feedback with us. We're glad to hear that overall, you had a positive experience at Lexus of North Miami. We apologize for not providing a thorough walkthrough of the vehicle's features and will use this as an opportunity to improve our service. Please feel free to reach out if there's anything else we can assist with!

April 19, 2025

Excellent service, fast , easy comunicación they delivery very good service and easy to provide customer satisfaction More

by salmbetancourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amauri Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Lexus of North Miami responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Lexus of North Miami provided excellent service and made your experience smooth. We appreciate your support!

April 19, 2025

Very professional and attentive. Jonathan was very helpful.' My only criticism is that WiFi in the waiting area was SLOW!! More

by RUBENPOSSIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jonathan
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Apr 21, 2025 -

Lexus of North Miami responded

Thank you for the feedback! We're glad to hear Jonathan provided professional and attentive service at Lexus of North Miami. We appreciate your input on the WiFi, and we'll look into improving it for a better experience next time.

April 19, 2025

At lexus their you receive Excellence custom services. , staff Is very professional, helpful and efficient, More

by Y_WALTON53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Lexus of North Miami responded

Thank you for highlighting the excellent service and professionalism of our team at Lexus of North Miami. We appreciate your feedback!

April 19, 2025

Everyone was pleasant, helpful, courteous. My car was finished in a timely manner. Excellent job. More

by bevgordon5719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
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Apr 21, 2025 -

Lexus of North Miami responded

Thanks for stopping in for service and leaving us a five-star review!

April 18, 2025

all works smoothly dont change anything Thanks for choosing Lexus of North Miami, select a rating below to finish your review on DealerRater. More

by paul@sgws.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
paul monnin
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Apr 19, 2025 -

Lexus of North Miami responded

Thank you for the feedback! We're delighted to hear that everything went smoothly at Lexus of North Miami. We appreciate your support and look forward to serving you again in the future!

April 18, 2025

Working with Sierra was great. I had a tight timeline to get a car and she got the job done professionally and cheerfully. More

by jillcboland
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sierra Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2025 -

Lexus of North Miami responded

We're delighted to hear that Sierra provided you with a professional and cheerful experience at Lexus of North Miami. Thank you for sharing your positive feedback, and we're glad we could meet your timeline!

April 18, 2025

Ronald is amazing! Anything he recommends, he makes me feel i can trust him with my eyes closed. More

by NADYA.DAVIS001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Campos
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Apr 21, 2025 -

Lexus of North Miami responded

Nadya, thank you for trusting Ronald with your service needs at Lexus of North Miami! We appreciate your five-star review.

April 17, 2025

Excellent 50,000 mile check-up service. service agent wonderful and had the car in and out within 90 minutes. More

by PPBARASCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2025 -

Lexus of North Miami responded

We're delighted to hear that your 50,000-mile check-up went smoothly at Lexus of North Miami! Our team strives for efficient and excellent service. Thank you for sharing your experience with us!

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