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Lexus of North Miami

North Miami, FL

4.6
3,978 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,978 reviews

March 08, 2025

Alex Mejias has been great to work with- excellent follow up on progress of transaction More

by Lpassetti4115
Recommend Dealer
Yes
Employees Worked With
Alexander Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Lexus of North Miami responded

We are so happy that our Lexus of North Miami team delivered an excellent experience. Thank you, we'll be sure your kudos reach Alex!

March 08, 2025

Our experience with the service was absolutely great! Outstanding Dealer and service! We were very glad to choose them and not the New York location. In North Miami we are always treated warmly and with More

by ANNIEAGI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Paulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Semon Mor
Mar 10, 2025 -

Lexus of North Miami responded

We're delighted to hear that you had such a positive experience with us at Lexus of North Miami! Thank you for your kind words and recommendation. We look forward to continuing to provide excellent service in the future!

March 08, 2025

It was a very courteous service person. Mr. Rahmani always takes good care of me and my car. More

by juancampanella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Lexus of North Miami responded

Here at Lexus of North Miami, we are always thankful for positive feedback from our customers. Thank you for sharing this praise for Bobby, Juan!

March 07, 2025

The service department ran on time, I was seen at the scheduled time. The Eric gave an accurate estimate of how long the repair would take. The problem was correctly diagnosed and repaired. Nice job t More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
Mar 10, 2025 -

Lexus of North Miami responded

Bill, we're delighted to hear that our service department at Lexus of North Miami met your expectations and provided timely and accurate assistance. Thank you for sharing your experience with us!

March 07, 2025

Most lately I purchased 2 used cars there. Are the salesmen doing their job? Yes they are doing well, but not that well for the customer. So I bough 2 cars, each time got tricked. I still go t More

by elusro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kamal
3.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Verneuil
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

This is my 12th purchase from Lexus of North Miami, and that is the best indicator of my satisfaction. More

by AFURTH1
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Adegbayi
Mar 10, 2025 -

Lexus of North Miami responded

Thank you for your continued loyalty to Lexus of North Miami! We're delighted to know that you've had such satisfying experiences with us. Looking forward to serving you again in the future!

March 07, 2025

The wait time is ridiculous, the customer service sucks very unprofessional people no one knows anything!!!! More

by mrsqueta27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benny
Mar 10, 2025 -

Lexus of North Miami responded

It's disappointing to hear about your experience with our wait times and customer service. We strive for professionalism and efficiency, so this feedback is concerning. I'd like to discuss this with you directly and see how we can improve for the future. Would you please reach out when you have a moment? Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

March 07, 2025

Bobby is best service adviser he is so helpful and he do the best job all the time .Thank you Bobby More

by h.goltapeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Lexus of North Miami responded

Thank you for sharing your kind words about Bobby! We are grateful to have you as a Lexus of North Miami customer.

March 05, 2025

My experience with Frank and Lexus of North Miami was amazing. The team was very pleasant and insured I got the vehicle that I want. Thanks again!!! More

by shaungrant33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amauri Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Amuah-Niamkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Lexus of North Miami responded

Shaun, we're delighted to hear that Frank and the team at Lexus of North Miami made your experience amazing. Thank you for choosing us!

March 05, 2025

Andrew took such great care of us. He was extremely patient and really helped me choose a vehicle that was suited for me. Highly recommend him for all of your sales needs. Thank yo More

by Zinach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reinaldo Berroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Verneuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Lexus of North Miami responded

Zinach, we're delighted to hear that Andrew provided you with exceptional service at Lexus of North Miami. Thank you for recommending him and sharing your positive experience!

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